For travelers visiting Florianópolis, the shared shuttle service between the airport and local hotels offers a convenient and budget-friendly transportation solution. With options for one-way or round-trip transfers, the service ensures a smooth arrival experience, with staff meeting passengers at customs. But the real gem? The optional guided city tour, providing an engaging way to explore the area. Whether you’re a solo traveler or part of a group, this service might just be the key to unlocking the hidden gems of Florianópolis.

Good To Know

  • Shared shuttle service connects Florianópolis Airport to hotels, offering one-way and round-trip options with customizable pickup times.
  • Optional English/Spanish-speaking guided city tour available, with a maximum capacity of 30 travelers.
  • Service not wheelchair accessible, but infants can sit on laps during shuttle and tour.
  • Cancellation policy allows for full refunds 24 hours prior to service, providing flexibility.
  • Pricing starts at $15 for one-way transfers and $25 for round-trip, with discounts for children and seniors.

Service Overview

The shared shuttle service between Florianópolis Airport and most hotels provides a convenient transportation option for travelers.

It offers an optional city tour with a professional English/Spanish-speaking guide. However, the shuttle service staff only speaks Portuguese.

Travelers can choose one-way or round-trip services, and will need to provide their airline, flight number, arrival details, hotel information, and return pickup time.

The service isn’t wheelchair accessible, and infants must sit on laps, though most travelers can participate.

The shuttle operates near public transportation, making it an accessible choice for getting around the city.

Booking and Confirmation

Shared Shuttle Between Florianópolis Airport and Hotel With Optional City Tour - Booking and Confirmation

Confirmation is received upon booking the one-way or round-trip shuttle service. The required details for booking include:

  1. Airline, Flight Number, and Departing/Arrival City
  2. Arrival Time
  3. Hotel Name, Hotel Address, and Return Hotel Pick-up Time

This service allows travelers to conveniently arrange their transportation between Florianópolis Airport and their hotel.

The shuttle staff speaks Portuguese only, so it’s recommended that guests familiarize themselves with some basic Portuguese phrases to facilitate communication during their journey.

Pickup and Drop-off Details

Upon arrival at Florianópolis Airport, passengers are met by the shuttle service staff at the customs area.

They’ll then be transported to their selected hotels in the city. The drop-off locations are in Florianópolis, State of Santa Catarina, Brazil.

Passengers can choose their preferred pickup point and time, whether it’s at the airport or their hotel lobby.

The shuttle service give you a convenient and hassle-free transportation experience for travelers visiting Florianópolis.

Passengers are advised to communicate their specific pickup requirements when making the booking to ensure a smooth transfer.

City Tour Accessibility

Along With the standard shuttle service, the provider offers an optional city tour for travelers visiting Florianópolis.

The city tour operates on Mondays, Wednesdays, Fridays, and Saturdays, starting at 8 am. While the tour isn’t wheelchair accessible, most travelers can participate.

Here are some key details about the tour’s accessibility:

  1. Infants must sit on laps during the tour.
  2. The tour has a maximum capacity of 30 travelers.
  3. The tour location is near public transportation, making it accessible for those who can navigate the city’s transit system.

Cancellation Policy

Travelers can typically cancel their shared shuttle service for a full refund up to 24 hours before the experience starts in the local time zone.

This flexible cancellation policy allows travelers to adjust their plans if needed without penalty. The service also offers a lowest price guarantee, giving customers confidence they’re getting the best deal.

With only 2 reviews and a 3.5 average rating, the service’s cancellation policy and price assurance may help offset any concerns about the limited reviews.

Customer Reviews

The shared shuttle service has received a limited number of customer reviews, with only 2 ratings and a 3.5 average score.

The negative review mentioned a long wait, a Portuguese-speaking guide, and a poor drop-off experience.

In contrast, the positive review praised the timely service, comfortable ride, and friendly reception.

The key takeaways from the reviews are:

  1. Wait times can be lengthy, and the service may not cater well to English-speaking travelers.
  2. The drop-off experience can be disappointing for some customers.
  3. The shuttle service is reliable, with comfortable transportation and a friendly staff.

Shuttle Amenities

The shared shuttle service provides a range of amenities to ensure a comfortable journey for travelers.

The shuttle staff speaks Portuguese, allowing for clear communication with local drivers. While the shuttle isn’t wheelchair accessible, infants can ride on their parents’ laps.

Travelers can select their preferred pickup point and time, offering flexibility. The shuttle service is located near public transportation, making it easily accessible.

With a maximum capacity of 30 passengers for the optional city tour, travelers can expect a personalized experience.

Pricing and Discounts

The shared shuttle service offers transparent pricing, allowing travelers to plan their budgets accordingly.

Pricing is based on several factors:

  1. One-way or round-trip service: One-way transfers start at $15 per person, while round-trip transfers are $25 per person.

  2. Optional city tour add-on: For those interested, the guided city tour can be added for an additional $10 per person.

  3. Discounts available: Children under 12 and seniors receive a 10% discount on the shuttle service. Group rates are also offered for parties of 4 or more.

Frequently Asked Questions

Is There a Minimum Number of Passengers Required for the Shuttle Service?

The service doesn’t specify a minimum number of passengers required for the shuttle service. It states that the maximum capacity for the optional city tour is 30 travelers, but there’s no minimum mentioned for the basic shuttle transportation.

Does the Shuttle Service Operate on All Days of the Week?

The shuttle service operates daily, providing transportation between Florianópolis Airport and local hotels. The city tour, however, is only available on Mondays, Wednesdays, Fridays, and Saturdays, starting at 8 am.

Is Food or Drink Provided on the Shuttle?

The shuttle service does not provide food or drink. Passengers are responsible for bringing their own refreshments. The focus of the service is transportation to and from the airport and hotel.

Can I Modify My Booking After It’s Been Made?

Yes, customers can modify their booking after it’s been made. They should contact the service provider directly to request any changes, which may be subject to availability and potential fees.

How Are Safety Measures Implemented on the Shuttle?

The shuttle service prioritizes passenger safety. Vehicles are regularly maintained, and drivers are certified and trained. Safety equipment, such as seatbelts, is provided, and the staff is prepared to handle emergencies. Passengers are expected to follow all safety guidelines during the trip.

The Sum Up

The shared shuttle service between Florianópolis Airport and local hotels offers a convenient, budget-friendly transportation solution. With one-way and round-trip options, along with an optional city tour, it’s an ideal choice for travelers. The service features transparent pricing, discounts, and a smooth arrival experience, making it a practical choice for families and groups exploring the area.