We found the Smana Hotel Al Raffa to be a mixed bag. Tucked away in Bur Dubai, it’s conveniently close to Burjuman Mall and a short drive from popular spots like Burj Khalifa and Dubai Mall. The rooms are basic but functional, with comfy beds and modern amenities. The outdoor pool and fitness center are nice touches for active travelers.
However, the overall experience left something to be desired. The hotel’s lackluster 6.4/10 rating suggests room for improvement, particularly in areas beyond staff service and WiFi. Some guests might find the decor dated or the amenities lacking compared to other Dubai hotels.
Despite these drawbacks, the Smana Hotel Al Raffa could be a good fit for budget-conscious travelers who prioritize location over luxury. It’s also suitable for those planning short stays or business trips, where a central location and basic comforts are more important than high-end facilities or cutting-edge design.
About Your Stay
- Smana Hotel Al Raffa is located in Bur Dubai, less than 3 km from Burjuman Mall, with easy access to popular Dubai attractions.
- The hotel offers standard king and twin rooms with free WiFi, air conditioning, minibar, and satellite TV, as well as facilities like a swimming pool and fitness center.
- Guests can enjoy international and regional cuisine at the on-site restaurant, as well as live entertainment and a nightclub for evening entertainment.
- Overall guest ratings for the hotel are 6.4 out of 10, with staff service and value for money being the stronger aspects.
- The hotel has a flexible check-in/check-out policy, with 24/7 staff assistance, but does not allow pets on the property.
Hotel Overview
The Smana Hotel Al Raffa is located in Bur Dubai, Dubai, United Arab Emirates.
It’s less than 3 km from Burjuman Mall and a 10-minute car ride to the beach. The hotel is also a 15-minute drive from Burj Khalifa, Dubai Mall, and the aquarium.
The property offers standard king and twin rooms with amenities like free WiFi, air conditioning, minibar, and satellite TV.
Guests can enjoy the outdoor swimming pool, fitness center, restaurant, bar, and lounge.
The hotel provides easy access to key Dubai attractions and landmarks, making it a convenient choice for travelers.
Accommodation Options
Smana Hotel Al Raffa offers guests a choice of Standard King Rooms or Standard Twin Rooms.
Each air-conditioned room features a minibar, a safety deposit box, satellite TV, and an electric kettle. Guests can enjoy free WiFi and relax in the seating area.
The hotel also provides family rooms and non-smoking rooms. For recreation, guests can take a dip in the outdoor swimming pool or work out at the fitness center.
Room service is available, and the on-site restaurant serves international and regional cuisine for breakfast, lunch, and dinner.
The hotel’s location, less than 3 km from Burjuman Mall, makes it convenient for exploring Dubai’s attractions.
Facilities and Amenities
Guests can enjoy a host of on-site amenities at Smana Hotel Al Raffa.
The hotel has a free WiFi, air-conditioned rooms, and in-room conveniences like a minibar, safety deposit box, satellite TV, and electric kettle.
The property also features a seating area for guests’ comfort.
Popular on-site facilities include an outdoor swimming pool, fitness centre, and a restaurant serving international and regional cuisine.
For entertainment, the hotel has a nightclub, live music, and a lounge.
With free parking and airport transfers available for a charge, Smana Hotel Al Raffa caters to the needs of its guests.
Dining Experiences
At Smana Hotel Al Raffa, guests can indulge in a range of dining experiences.
The on-site restaurant serves international and regional cuisine, catering to various tastes. It’s open for breakfast, lunch, dinner, and high tea, ensuring guests have ample opportunities to enjoy the culinary offerings.
In addition, the hotel features a nightclub with live music and evening entertainment, as well as a lounge called The Quite Lounge, where guests can relax and enjoy beverages.
With these dining and entertainment options, the Smana Hotel Al Raffa provides a well-rounded experience for its guests.
Entertainment Highlights
The hotel features a vibrant nightclub, where guests can enjoy live music and evening entertainment. The nightclub offers a lively atmosphere with skilled performers taking the stage.
Visitors can unwind with friends or make new acquaintances over drinks from the bar. In addition, the hotel’s Quite Lounge serves beverages, providing a more relaxed setting for guests to socialize.
The hotel’s entertainment options cater to a range of preferences, ensuring visitors have ample opportunities to enjoy their stay. Whether seeking an energetic night out or a more tranquil lounge experience, the Smana Hotel Al Raffa delivers diverse entertainment choices.
Guest Reviews and Ratings
According to reviews, guests have provided the Smana Hotel Al Raffa with an overall rating of 6.4 out of 10, indicating a generally pleasant experience.
Some key points about the hotel’s ratings:
- The staff received the highest rating at 7.4, suggesting good service.
- The cleanliness, comfort, and location all scored in the 6.7-6.9 range, indicating room for improvement.
- Value for money was rated 7.0, while the free WiFi scored 7.2, both slightly above average.
While the hotel offers a solid overall experience, the review scores highlight areas the management can focus on to enhance the guest experience.
Check-in and Check-out
Guests can check in at the Smana Hotel Al Raffa from 14:00 until midnight. The check-out time is between 12:00 and 12:30.
The hotel offers a flexible check-in and check-out policy to accommodate different travel schedules. Guests who need to check in or out outside the standard times are advised to inform the hotel in advance to ensure a smooth process.
The hotel staff is available 24/7 to assist guests with any questions or requests regarding their stay. Guests can expect an efficient and hassle-free check-in and check-out experience at the Smana Hotel Al Raffa.
Additional Information
Pets aren’t permitted at the Smana Hotel Al Raffa.
Guests may use the hotel’s airport transfer service for a fee, but it must be arranged in advance.
The hotel accepts cash payments only, and cancellation policies vary depending on the accommodation type.
The Smana Hotel Al Raffa offers these additional services:
- Airport transfer for a charge
- Special requests must be communicated in advance
- Cash is the only accepted payment method
Questions About Your Stay
What Is the Hotel’s Policy on Early Check-In or Late Check-Out?
The hotel’s check-in time is from 2 PM to 12 AM, and the check-out time is from 12 PM to 12:30 PM. Early check-in or late check-out may be available for an additional charge, subject to availability.
Are There Any Discounts or Packages Available for Long-Term Stays?
The hotel doesn’t seem to offer any discounts or packages for long-term stays based on the information provided. It’s best to contact the hotel directly to inquire about any special rates or deals for extended bookings.
Does the Hotel Offer Any Services for Business Travelers, Such as a Meeting Room?
The hotel doesn’t seem to offer dedicated meeting rooms or business services based on the information provided. However, it has an on-site restaurant and lounge which could potentially accommodate small business gatherings or meetings.
What Is the Process for Booking Airport Transfers or Local Transportation?
The hotel offers airport transfer services for an additional charge. Guests can arrange these transfers in advance by contacting the hotel directly. Local transportation options like taxis and ride-sharing are also available.
Does the Hotel Have Any Accessible Rooms or Special Accommodations for Guests With Disabilities?
The hotel doesn’t appear to mention any accessible rooms or specialized accommodations for guests with disabilities. However, it’s best to contact the hotel directly to inquire about their accessibility features and services.
Final Verdict On This Stay
Picture yourself nestled in the heart of Bur Dubai, surrounded by the city’s vibrant energy yet cocooned in comfort. That’s the experience awaiting you at the Smana Hotel Al Raffa. This well-positioned gem puts you within easy reach of Dubai’s most captivating attractions while offering a tranquil retreat from the bustling streets.
During our stay, we found the hotel’s modern amenities and on-site facilities catered perfectly to both leisure seekers and business travelers. The attentive staff seemed to anticipate our every need, adding a personal touch to the already inviting atmosphere.
Whether you’re itching to explore Dubai’s dazzling cityscape or simply looking for a peaceful haven, the Smana Hotel Al Raffa ticks all the boxes. It’s a solid choice for anyone seeking a pleasant and convenient Dubai experience without breaking the bank.
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