The Statue of Liberty Express Bus tour is a popular option for those seeking convenient access to iconic landmarks. While the tour provides flexibility and accessibility, recent reviews suggest potential concerns over reliability and customer service. Whether these drawbacks outweigh the tour’s benefits is a decision prospective travelers must weigh carefully. By considering the nuances of this offering, one can make an informed choice about the best way to experience the grandeur of Lady Liberty.
Tour Overview
The Statue of Liberty Express Bus tour from Times Square includes round-trip ferry tickets to Liberty and Ellis Islands, an audio guide in 13 languages, and a tour guide who escorts passengers to the ferry.
The air-conditioned bus transports travelers from Times Square to Battery Park, where the tour guide meets the group and leads them to the ferry.
The tour allows a maximum of 59 travelers and is accessible for those with mobility needs, including wheelchair and stroller access.
The tour experience includes 30 minutes with the guide during the ferry escort.
Meeting and Pickup
Travelers meet at the entrance of the Brooklyn Delicatessen, located at 211 W 43rd St, New York, NY 10036.
From there, the motor coach bus transfers them to Battery Park.
At Battery Park, a tour guide meets the group and escorts them to the ferry boat. The tour guide is available for 30 minutes during the ferry escort.
The tour is limited to a maximum of 59 travelers, making it suitable for everyone, including those with mobility needs.
You can also read our reviews of more tours and experiences in New York City.
Tour Experience
Once the travelers board the ferry, a tour guide is available to escort them for up to 30 minutes.
The tour experience can accommodate a maximum of 59 travelers per tour, making it suitable for everyone, including those with mobility needs.
The tour includes an audio guide at both Liberty Island and Ellis Island, providing information in 13 languages.
Travelers can explore the sites at their own pace, with the tour guide providing assistance as needed.
The tour’s flexibility and accessibility make it a convenient option for visitors looking to experience the Statue of Liberty and Ellis Island.
Accessibility and Additional Info
As the tour is wheelchair and stroller accessible, it caters to travelers with various mobility needs.
Service animals are also allowed, accommodating those who require them.
The tour’s close proximity to public transportation makes it convenient for visitors.
However, it’s worth noting that infants must sit on laps during the ferry ride.
Booking Information
How much does the Statue of Liberty Express Bus tour cost? The tour is priced from $99.00 per person. Booking the tour offers several conveniences. Travelers receive confirmation at the time of booking and can opt for a free cancellation up to 24 hours before the tour begins. There’s also a reserve now, pay later option available. Despite a single review so far, the tour boasts a 1.0 rating.
Price | Confirmation | Cancellation | Pay Later | Rating |
---|---|---|---|---|
$99.00 | At booking | Free up to 24 hrs | Available | 1.0 |
Traveler Reviews
What do traveler reviews say about the Statue of Liberty Express Bus tour?
Based on the single review provided, the tour seems to leave much to be desired. The review rating of 1.0 out of 5 stars suggests a very poor experience.
Some key issues highlighted include:
- Lack of reliability – the tour may not run as scheduled.
- Poor customer service – travelers report issues with staff and organization.
- Long wait times – the tour may involve significant delays.
- Subpar value – the high price point doesn’t align with the quality of the experience.
- All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
- Artistic, Alternative Greenwich Village Walking Tour
- Broadway Theaters and Times Square With a Theater Professional
- Brooklyn Bridge & DUMBO Neighborhood Tour – From Manhattan to Brooklyn
- Central Park Guided Pedicab Tours
- Central Park Highlights Small-Group Bike Tour
Key Considerations
The poor traveler reviews raise several key considerations for those considering the Statue of Liberty Express Bus tour.
First, the low rating suggests serious issues. Prospective travelers should thoroughly research the tour operator and read additional reviews to determine if the problems are widespread.
Plus, the tour’s capacity of 59 travelers could lead to long waits or crowding, impacting the overall experience.
Finally, the tour’s inclusion of ferry tickets and audio guides may not provide enough flexibility or personal guidance for some.
Potential travelers should weigh these factors carefully to decide if the tour aligns with their preferences and expectations.
Frequently Asked Questions
Is the Tour Guided in Multiple Languages?
The tour provides audio guides in 13 languages for both the Statue of Liberty and Ellis Island Museum, allowing visitors to explore the sites at their own pace in their preferred language.
Can I Bring My Own Food and Drinks on the Tour?
Visitors can bring their own food and drinks on the Statue of Liberty Express Bus tour. The tour does not provide any meals or refreshments, so guests are welcome to bring their own snacks and beverages.
How Long Does the Ferry Ride to Liberty Island Take?
The ferry ride from Battery Park to Liberty Island takes approximately 15-20 minutes each way. Travelers can expect a smooth, scenic journey across New York Harbor during the short ferry crossing to the Statue of Liberty.
Are There Any Discounts or Promotions Available for the Tour?
The tour doesn’t seem to offer any discounts or promotions based on the information provided. However, the booking page may have deals or specials available, so it’s best to check there for the latest pricing and offers.
Can I Extend My Stay on Liberty Island or Ellis Island?
Travelers can extend their stay on Liberty Island or Ellis Island after the guided tour. The ferry service runs regularly, allowing visitors to explore the sites at their own pace for as long as they’d like.
The Sum Up
The Statue of Liberty Express Bus tour offers a convenient way to see key landmarks, but its reliability and customer service issues, as noted in recent reviews, may give potential customers pause. While the tour provides accessibility and planning, travelers should carefully weigh these pros and cons before booking to guarantee the experience aligns with their expectations.
More Tour Reviews in New York City
- NYC: Brooklyn Walking Tour, Ferry, Pizza & Iconic Bridge
- Private NYC Tour With Fun Activities for Families and Kids
- Private Guided Walking Tour of Midtown Manhattan and Central Park
- Central Park Scavenger Hunt and Highlights Self-Guided Tour
- Round-Trip Transfer Between Midtown Manhattan and American Dream
- Statue of Liberty Skyline Evening Cruise on River in Manhattan
Not for you? Here's more nearby things to do in New York City we have reviewed
- NYC: Brooklyn Walking Tour, Ferry, Pizza & Iconic Bridge
- Private NYC Tour With Fun Activities for Families and Kids
- Private Guided Walking Tour of Midtown Manhattan and Central Park
- Central Park Scavenger Hunt and Highlights Self-Guided Tour
- Round-Trip Transfer Between Midtown Manhattan and American Dream
- Statue of Liberty Skyline Evening Cruise on River in Manhattan
- Private Transfer: New York to LaGuardia Airport LGA by Luxury SUV
- Half Day Pizza Crawl Through Brooklyn
- Private One-way Transfer New York to John F. Kennedy Airport
- Living Gluten Free: a Self Guided Tour Through Central Park
- Manhattan to EWR: Private Airport Departure Transfers
- The Edge City Climb and Manhattan Walking Tour