Termas Del Sol and Cochamó Excursion / Termas Del Sol and Cochamó

The Termas del Sol and Cochamó excursion promises an unforgettable day in the stunning natural landscape of Puerto Montt, Chile. Travelers embark on a private, air-conditioned journey to explore the renowned hot springs and the charming town, all while experiencing the region’s beauty with a small group of fellow adventurers. With a high satisfaction rate among participants, this excursion offers an intimate and enriching experience. However, as with any tour, it’s important to consider the rare negative review and weigh the pros and cons before deciding if this excursion aligns with your travel preferences.

This experience made our list of the 10 Best Tours In Puerto Montt.

Good To Know

• This full-day excursion in Puerto Montt, Chile, takes travelers to the natural hot springs of Termas del Sol and the town of Cochamó.
• The tour is operated by Angelmo Tours, a company with years of experience providing quality outdoor adventures in Chile.
• The tour includes private, air-conditioned transportation and a complimentary lunch, with a maximum capacity of 15 travelers.
• While one negative review cited poor organization and unfavorable weather, the tour operator maintains a high satisfaction rate of 99% among passengers.
• Viator verifies the tour operator’s reviews and ratings to ensure quality assurance for travelers.

Tour Overview

Spanning a full day, the Termas del Sol and Cochamó Excursion takes participants on a journey to explore the stunning natural landscapes of Puerto Montt, Chile.

The tour begins at 8:00 am and accommodates a maximum of 15 travelers. Private, air-conditioned transportation ensures a comfortable experience.

Highlights include visits to Termas del Sol and the picturesque town of Cochamó. Lunch is provided, and participants can choose from various meeting points.

While not wheelchair accessible, the tour is suitable for most travelers, with infants allowed to sit on laps. Despite a single negative review, the tour maintains a high satisfaction rate among the majority of passengers.

Inclusions and Accessibility

The Termas del Sol and Cochamó Excursion includes private transportation to and from the meeting point, which participants can select from various options. Lunch is also provided during the tour. As for accessibility, the tour is not wheelchair accessible, but service animals are allowed, and infants must sit on laps. Most travelers can participate in this excursion.

Inclusions	Accessibility
Private transportation	Not wheelchair accessible
Lunch provided	Service animals allowed
Meeting point selection	Infants must sit on laps
	Most travelers can participate

Traveler Reviews

Travelers appear to have largely panned the Termas del Sol and Cochamó Excursion, with the lone review on Viator and Tripadvisor earning a dismal 1-star rating.

The main criticisms from the reviewer, Francisco Jose, seem to center around:

1. Poor organization of the tour.
2. Unfavorable weather conditions during the excursion.
3. Overall dissatisfaction with the experience.

In response, the tour operator, Angelmo Tours, acknowledged the negative feedback, while noting a high satisfaction rate among 99% of passengers.

They also clarified that weather conditions are beyond the agency’s control.

This single poor review, however, underscores the need for the tour operator to address any logistical issues and ensure a consistently positive experience for future travelers.

Host Response

In response to the negative review, Angelmo Tours acknowledged the traveler’s dissatisfaction. The company clarified that the weather conditions were beyond their control, and reiterated their high satisfaction rate among 99% of passengers. To illustrate this, Angelmo Tours provided the following table:

Review Metrics	Number
5-star reviews	0
4-star reviews	0
3-star reviews	0
2-star reviews	0
1-star reviews	1
Total reviews	1

Despite the isolated negative experience, Angelmo Tours remains committed to providing exceptional service and ensuring the satisfaction of all its passengers on the Termas del Sol and Cochamó Excursion.

Booking and Confirmation

Passengers can book the Termas del Sol and Cochamó Excursion directly through Angelmo Tours. Upon booking, travelers will receive a confirmation that outlines the key details:

1. Meeting point options for convenient pick-up
2. Confirmation of the 08:00 am start time
3. Assurance of private, air-conditioned transportation throughout the tour

The confirmation also notes that the tour has a maximum capacity of 15 travelers, with lunch and all transportation included.

Customers can rest assured their booking is secure, as Viator routinely checks the operator’s reviews and ratings to ensure a quality experience.

Tour Operator

The Termas del Sol and Cochamó Excursion is operated by Angelmo Tours, a reputable provider of outdoor adventures in the Puerto Montt region.

The tour company has been delivering quality experiences for travelers in Chile for many years. Angelmo Tours takes pride in their attention to detail, ensuring each excursion runs smoothly.

They employ knowledgeable guides who provide insightful commentary throughout the tour. While the weather is beyond their control, the company acknowledges the negative experience of one traveler and maintains a high satisfaction rate among 99% of passengers.

Angelmo Tours is committed to delivering memorable experiences that showcase the natural beauty of the Termas del Sol and Cochamó destinations.

Review Process

Visitors’ reviews for the Termas del Sol and Cochamó Excursion are processed thoroughly by Viator, the online platform hosting the tour.

Review checks are performed to ensure transparency and accuracy. The tour has received only one review to date, which was a 1-star rating expressing dissatisfaction.

The tour operator has acknowledged the negative experience and clarified that weather conditions are beyond their control, while highlighting the high satisfaction rate among 99% of passengers.

Key aspects of the review process include:

1. Verification of reviewer identity and tour participation.
2. Evaluation of review content for constructive feedback.
3. Collaboration with the tour operator to address concerns.

Frequently Asked Questions

What Is the Dress Code for the Tour?

There’s no specified dress code, but comfortable, weather-appropriate clothing and sturdy shoes are recommended. Bring swimwear if you plan to use the thermal springs. Dressing in layers is advisable to accommodate changing conditions.

Are There Any Age Restrictions for Participants?

There are no age restrictions for participants. Infants must sit on laps, but most travelers can participate in this tour. The tour is suitable for all ages, though parents should consider the activity level when bringing young children.

Can I Bring My Own Food and Drinks?

Travelers are generally allowed to bring their own food and drinks on the tour, unless otherwise specified. However, it’s best to check with the tour operator beforehand to confirm any restrictions or recommendations.

Is Photography Allowed During the Tour?

Photography is allowed during the tour. Guests are encouraged to capture the scenic landscapes and thermal springs they visit. However, it’s best to avoid disturbing other travelers or the natural environment while taking photos.

Are There Any Medical Facilities Nearby the Sites?

There are no details provided about medical facilities near the tour sites. While the tour is described as accessible for most travelers, visitors should contact the tour operator for information on the availability of medical services in the area.

The Sum Up

The Termas del Sol and Cochamó excursion offers a captivating full-day adventure in Puerto Montt, Chile. Travelers enjoy private transportation, stunning natural beauty, renowned hot springs, and a charming town. With a maximum of 15 participants, the tour provides an intimate experience, complete with lunch and knowledgeable guides. Despite one negative review, the tour enjoys a high satisfaction rate among participants.