If you’re planning a first or repeat visit to London, a flexible sightseeing package like the TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks can offer a practical way to see many highlights in one day. While it’s not perfect—some reviews highlight logistical hiccups—it’s a solid choice for travelers who want the freedom to explore at their own pace without feeling rushed.
What we really like about this experience is its versatility and range: unlimited access to a hop-on hop-off bus that covers major landmarks, a scenic Thames River cruise, and up to three guided walks. Plus, at just over $50, it’s an accessible way to get your bearings in London. On the flip side, some travelers have encountered issues like unclear starting points and inconsistent service, so it’s worth considering these when planning.
This tour is best suited for independent travelers, first-timers, or groups wanting a broad overview with the flexibility to customize their day. If you’re someone who prefers scheduled, guided tours with fixed itineraries, this might feel a little loose. But for those craving independence and variety, it can be a good value.
Key Points

- Flexible 24-hour access allows you to hop on and off at any time, fitting your pace.
- Includes a Thames river cruise for waterfront views and a different perspective of London.
- Up to three optional walking tours deepen your experience in specific districts.
- Landmarks are well-covered, with stops near major attractions like Big Ben, Buckingham Palace, and the London Eye.
- Price point around $50, offering good value if you enjoy self-guided exploration.
- Some travelers report logistical challenges, such as unclear pick-up points and variable service quality.
Analyzing the Itinerary: What You Can Expect
It’s helpful to understand what each stop offers—both the highlight attractions and potential downsides—so you can plan your day accordingly.
You can also read our reviews of more boat tours in London
Starting at Marble Arch & Parks Lane
The tour kicks off near Marble Arch, an iconic London landmark, and the route immediately places you in the heart of central London’s bustling West End. Many reviews mention the convenience of the stops; however, one traveler noted that the first bus didn’t arrive until 9:30 am, which threw off their schedule. That’s something to keep in mind if you’re eager to start early.
Piccadilly Circus & Trafalgar Square
Next, you’ll pass Piccadilly Circus and Trafalgar Square—two of London’s most recognizable public spaces. Expect to see bright billboards, historic statues, and lively crowds. These are perfect photo stops if you’re quick on your feet. The route offers a good way to orient yourself, especially for first-time visitors.
Westminster and the London Eye
Moving towards Westminster, the stops near Big Ben, Westminster Pier, and the London Eye are prime photo ops. The Thames River views from the bus are generally appreciated, though some reviews mention difficulty in finding the exact stop or limited staff assistance at certain locations. The river cruise from Tower Millennium Pier or Westminster offers a relaxing way to see the city’s skyline from the water—something many travelers find memorable.
The Royal Parks & Buckingham Palace
Later, the route takes you past Buckingham Palace and Queen Elizabeth Gate—famous symbols of royal London. The route around this area is especially appealing during change of the guard days or when the palace is open to visitors. For those interested in royal history, the proximity to the Palace is a highlight.
Museum District & Knightsbridge
Stops near the Victoria and Albert Museum and Harrods give you options to explore London’s cultural and shopping districts, though entrance fees are not included in this tour. The bus route’s extended sections around Kensington and Notting Hill are a bonus for those wanting a blend of posh neighborhoods and vibrant markets.
Night Tour & Evening Views
The tour also offers a London Lights Night Tour option, which many find enchanting. You’ll love the illuminated landmarks and quieter streets, though some reviews mention that buses may not run late enough for an extended nighttime experience.
The Hop-On, Hop-Off Experience: Pros and Cons

We love the frequent bus arrivals and the ease of unlimited hop-on, hop-off access. It means you can tailor your day—spend extra time at favorite spots or skip those less appealing. Plus, the buses are equipped with audio guides, allowing you to learn about landmarks while you ride.
However, some travelers have faced confusing pick-up points and a lack of clear maps or signage. One reviewer mentioned that Viator, the booking platform, acts mostly as an agent, leaving travelers unsure of exact station locations. This can be frustrating, especially if you’re new to London or arriving early in the morning.
River Cruise: Scenic and Relaxing, but Not Included in All Packages
The Thames cruise included is a nice touch, providing a different perspective of London’s iconic skyline. It’s one-way from Tower Millennium Pier or Westminster, so plan your route accordingly. Some reviewers enjoyed the cruise as a peaceful break from bus sightseeing, though it’s not a comprehensive river tour—just a quick, scenic ride.
Walking Tours: Depth and Authenticity
Up to three optional guided walks are offered, allowing for a more intimate glimpse of neighborhoods like the Royal Parks or West End. These are great for history buffs or those wanting to step away from the busy bus. Yet, the reviews do not detail the specific content or quality of these walks, so your mileage may vary.
The Practical Side: Pricing, Duration, and Customer Feedback

At around $50, this tour offers a good deal for a full day of sightseeing, especially considering the included river cruise and walking options. For comparison, separate tickets for individual attractions or guided tours would quickly add up.
That said, reviews reveal a mixed picture. Several travelers express satisfaction, citing the comfortable buses, friendly staff, and the ease of seeing many landmarks. But others recount frustrations—poor communication about stops, delays, or difficulty in securing refunds. One traveler summed it up: “We attempted to cancel our experience due to an issue with transportation to the city. We made multiple calls, but they were unsuccessful.”
Customer Service & Flexibility
While the tour is available daily from 8 am to 6 pm, some reviews mention that buses stop running early, around 5:30 pm at certain stops. Make sure to check the timing if you want to stay out late. Refund policies are straightforward—full refunds if canceled 24 hours in advance, but no refunds within 24 hours or for poor weather.
Who Should Consider This Tour
This package suits independent travelers who prefer to control their pace and explore on their own terms. It’s ideal for first-timers wanting an overview of London’s top sites without the fuss of fixed schedules. If you value flexibility and are comfortable navigating a bit of ambiguity, this can be a cost-effective way to see a lot in one day.
However, if you’re uneasy with potential logistical issues or prefer guided commentary at each stop, you might want to consider other options. The reviews suggest that some travelers experience hiccups, so patience and a sense of adventure are helpful.
Final Thoughts

The TopView® 24 Hr Hop on Hop off Bus Tour with River Cruise & Walks offers a flexible, budget-friendly way to glimpse London’s most famous sights. Its combination of bus, boat, and optional walks creates a rounded experience—ideal for those who like to set their own pace and explore the city from various angles.
While it’s not flawless—some issues with logistics and communication—many travelers find it a worthwhile introduction to London, especially if you’re looking for a mix of independence and convenience. It’s a good choice if you want to maximize your sightseeing without paying for multiple separate tours.
For the value, variety, and the chance to customize your day, it’s worth considering, particularly if you’re prepared for a bit of patience and spontaneous problem-solving.
FAQ

Is this tour suitable for first-time visitors to London?
Yes, it’s a practical way to get a broad overview of the city’s main landmarks, especially with the flexibility to hop on and off as you wish.
Are attraction entrance fees included?
No, entrance to attractions is not included. You’ll need to pay separately if you want to visit specific sites like St. Paul’s Cathedral or the Tower of London.
Can I buy the ticket now and use it later?
Yes, the ticket is valid for 12 months from purchase, giving you flexibility in planning your trip.
What if I want to cancel?
You can cancel free of charge up to 24 hours before your scheduled use for a full refund.
Are the buses wheelchair accessible?
Most travelers can participate, and service animals are allowed, but specific accessibility details aren’t provided.
Does the tour operate every day?
Yes, from 8 am to 6 pm, with most stops available during these hours. Buses may not run late into the evening.
Is the Thames River cruise worth it?
Many find the cruise a relaxing way to enjoy waterfront views, though it’s a quick, one-way ride rather than a full river tour.
What do reviews say about the overall experience?
Reviews are mixed—about half are positive, praising the buses and views, while some mention logistics issues and customer service frustrations. It’s best suited for flexible, patient travelers.
By understanding what this tour offers and its limitations, you can decide if it fits your style of exploring London. With a little planning, it can be a fun, convenient way to see a lot in a single day.
More Boat Tours & Cruises in London
- Heathrow Airport Private Transfer To Portsmouth Cruise Terminal
- London To Southampton Cruise Terminals
- Southampton Cruise Term/ Hotel to London with Stopovers at Stonehenge & Windsor
- Thames River Cruise From Westminster to Greenwich
- Transfer London to Southampton Cruise Terminal (extra luggage)
- Escorted Paris Day Trip: Eiffel Tower, Notre Dame & Lunch Cruise
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