Transfer From Santa Cruz Island to San Cristobal Island

Traveling from Santa Cruz Island to San Cristobal Island is a scenic maritime experience that many visitors find enjoyable. The transfer service includes food, drinks, and a nominal tax fee, all while taking passengers on a one-way journey across the waters. However, it’s important to note that the service is not wheelchair accessible and is limited to a maximum of 16 passengers. While the overall experience can be quite pleasant, there have been some reported issues with communication and last-minute cancellations that have impacted customer satisfaction. Those considering this transfer should be aware of these potential challenges, as they may affect the journey.

About Your Stay

• The one-way maritime service from Santa Cruz Island to San Cristobal Island includes food, drinks, and gratuities, with a $1 USD tax fee per person.
• The pickup location is at the Malecon in Puerto Ayora, Ecuador, and the transfer concludes at the Malecon San Cristobal in Puerto Baquerizo Moreno, Ecuador.
• The transfer duration varies due to traffic and sea conditions, and the service is not wheelchair accessible or recommended for individuals with back problems.
• Strong tides during the transfer may cause dizziness, and medication is suggested as a precaution, especially for pregnant travelers and those with serious medical conditions.
• The maximum capacity per transfer is set at 16 travelers, and the service has received an overall rating of 1.5 out of 5 stars based on limited customer reviews.

Service Overview

The transfer from Santa Cruz Island to San Cristobal Island is a one-way maritime service that includes food, drinks, and gratuities.

Travelers will pay a $1 USD tax fee per person. The service operates from the Malecon in Puerto Ayora, Ecuador, where passengers will be picked up at the agreed time.

The trip ends at the Malecon San Cristobal in Puerto Baquerizo Moreno, Ecuador. Details about the boat name and meeting time will be provided 24 hours prior to the transfer.

The duration may vary due to traffic and sea conditions. The service isn’t wheelchair accessible and isn’t recommended for travelers with certain medical conditions.

Meeting and Pickup Details

Travelers meet at the Malecon in Puerto Ayora, Ecuador, where they’ll be picked up at the agreed time. Details like the boat name and meeting time are sent 24 hours prior to the transfer. The transfer ends at the Malecón San Cristobal in Puerto Baquerizo Moreno, Ecuador.

Pickup Information
Meeting Point	Malecon, Puerto Ayora, Ecuador
Pickup Location	Pier at the agreed time
Transfer End Point	Malecón San Cristobal, Puerto Baquerizo Moreno, Ecuador

Transfer Duration and Accessibility

The transfer duration varies based on traffic and sea conditions, according to the service details.

The maritime transfer isn’t wheelchair accessible. Plus, the service isn’t recommended for travelers with back problems, pregnant individuals, or those with serious medical conditions.

Strong tides during the journey may cause dizziness, so medication is suggested. The maximum capacity per transfer is 16 travelers.

While the service hours may fluctuate due to weather, the transfer provides food, drinks, and gratuities, along with a $1 USD tax fee per person.

Medical Considerations

Given the strong tides during the maritime transfer, individuals prone to dizziness should consider taking medication as a precaution. The service is not recommended for travelers with serious medical conditions, pregnant travelers, or those with back problems. These restrictions are in place to ensure the safety and comfort of all passengers.

Condition	Recommended?
Dizziness	Medicate
Back Problems	Not Recommended
Pregnancy	Not Recommended
Serious Medical Conditions	Not Recommended

The transfer may be challenging for those with certain medical needs, so it’s important to carefully consider your health before booking.

Group Size

According to the information provided, the transfer service between Santa Cruz Island and San Cristobal Island has a maximum capacity of 16 travelers per transfer.

This group size limit ensures a comfortable and manageable experience for passengers.

Travelers should be aware of this policy when booking their transportation, as exceeding the maximum number of passengers may result in the service being unavailable or the need for multiple transfers.

The group size restriction helps maintain the quality of the service and ensures a smooth journey for all participants.

Customer Feedback

Customers have provided a limited number of reviews for this transfer service, awarding it an overall rating of just 1.5 out of 5 stars.

Many travelers reported poor communication from the tour operator, BM Tours, with last-minute cancellations due to fully booked boats. Several customers also mentioned that additional costs weren’t clearly disclosed upfront.

While the boat experience itself was acknowledged as good, the service issues and booking challenges seemed to overshadow the positives.

The tour operator has responded by addressing the communication problems, apologizing for the booking difficulties during peak season, and assuring a full refund for any last-minute cancellations due to lack of availability.

Host Responses to Reviews

The tour operator, BM Tours, has responded to the customer feedback by acknowledging the positive boat experience despite the service issues.

They’ve explained the communication challenges they faced with hotel staff, which contributed to the booking difficulties during the peak season.

BM Tours has also apologized for the last-minute cancellations due to lack of availability and assured customers they’ll receive a full refund in these cases.

While the reviews highlight some service shortcomings, the operator’s responses demonstrate a willingness to address customer concerns and improve their operations.

Questions About Your Stay

Can I Book This Service for Just Two People?

Yes, the service can be booked for just two people. The transfer accommodates a maximum of 16 travelers per trip, so it’s possible to book for a smaller group size like two.

Is There a Discount for Children or Seniors?

There’s no mention of discounts for children or seniors. The service has a maximum of 16 travelers per transfer, but the pricing and policies seem to be the same for all passengers regardless of age.

How Far in Advance Should I Book the Transfer?

It’s recommended to book the transfer at least 2-3 days in advance to ensure availability, especially during peak travel seasons. Last-minute bookings may be subject to limited space and additional costs.

What Is the Policy for Rescheduling or Cancellations?

The transfer service has a flexible cancellation policy – travelers can reschedule or cancel up to 24 hours prior to departure without penalty. However, last-minute cancellations may incur additional fees due to high demand during peak seasons.

Do I Need to Bring Any Special Equipment or Clothing?

No special equipment or clothing is required. Passengers should dress comfortably and bring any motion sickness medication if needed, as strong tides may cause dizziness. The service is not wheelchair accessible.

Final Verdict On This Stay

The transfer from Santa Cruz Island to San Cristobal Island offers a scenic maritime journey, but customers should be aware of potential service issues. The service is not wheelchair accessible and has a maximum of 16 passengers. While the trip includes food and drinks, communication challenges and last-minute cancellations have impacted overall customer satisfaction.