Traveling from São Paulo to the Port of Santos just got a bit more convenient. This private transportation service offers an air-conditioned ride with amenities like WiFi and digital TV to keep passengers comfortable. While the service aims to cater to all travelers, including those with special needs, reviews suggest reliability can be a concern. Still, for those looking to skip the hassle of public transit, this could be an appealing option. Just be sure to have a backup plan, as prompt arrivals aren’t always guaranteed.
Good To Know
- The service offers private transportation from São Paulo to the Port of Santos, with pickup points near the airport and drop-off at the Congonhas Airport.
- The air-conditioned vehicle is equipped with WiFi, DVD, and digital TV, providing entertainment options during the journey.
- The service is wheelchair and stroller accessible, and can accommodate infants, catering to diverse travelers.
- Pricing starts at R$94.32 per group (up to 4 people) with free cancellation up to 24 hours before the experience.
- Customer reviews indicate reliability issues, such as delays and driver no-shows, which prospective travelers should consider before booking.
Overview and Details
This transfer service provides private transportation from São Paulo to the Port of Santos. It has a 3.9 rating from 8 reviews.
The air-conditioned vehicle offers WiFi, DVD, and digital TV. Pickup points can be arranged by contacting the driver near the airport crosswalk. The drop-off point is at São Paulo/Congonhas Airport.
The service is wheelchair and stroller accessible, and infants can be accommodated. Pricing starts at $94.32 per group of up to 4 people, with free cancellation up to 24 hours in advance.
However, some past customers have reported issues with delays and the driver not showing up.
You can also read our reviews of more tours and experiences in Sao Paulo.
Meeting and Pickup Information
Passengers can contact the driver to arrange the meeting point at airports near the crosswalk.
Pickup points can be selected from a list. The drop-off point is São Paulo/Congonhas Airport, located at Av. Washington Luís, s/nº – Vila Congonhas, São Paulo – SP, 04626-911, Brazil.
The pick-up and drop-off locations ensure a seamless transfer from São Paulo to the Port of Santos.
Travelers should communicate with the driver to coordinate the meeting logistics and ensure a smooth start to their journey.
Accessibility and Participation
Designed to accommodate diverse travelers, this tour offers wheelchair accessibility and stroller access, ensuring a seamless experience.
Service animals are welcome, and infants can sit on laps with infant seats available.
Most travelers can participate, with a few key considerations:
- Wheelchair accessibility allows those with mobility challenges to enjoy the tour.
- Strollers are permitted, making it easy for families with young children.
- Service animals are welcome, accommodating the needs of travelers with disabilities.
- Infants must sit on laps, but infant seats are provided for added comfort and safety.
Pricing and Cancellation Policy
The transfer from São Paulo to the Port of Santos is priced from R$94.32 per group (up to 4 people). This rate includes private transportation in an air-conditioned vehicle with WiFi, DVD, and digital TV. Customers have the flexibility to reserve now and pay later. Plus, Viator offers free cancellation up to 24 hours before the experience.
Pricing | Cancellation Policy |
---|---|
R$94.32 per group (up to 4) | Free cancellation up to 24 hours before |
Reserve now and pay later | |
Most travelers can participate | |
Wheelchair and stroller accessible |
Customer Reviews and Feedback
Only 8 reviews have been left for the transfer from São Paulo to the Port of Santos, and the overall rating is a lackluster 3.9 out of 5 stars.
Several notable issues have been reported:
- "Terrible" experience due to delays and organizational problems (Fred_v, Mar 2024).
- Driver didn’t show up, attributed to digital security problems (Marshall_S, Mar 2023).
- Apologies from the host cited for the inconvenience caused.
- No 5-star or 4-star ratings, indicating room for improvement in service quality and reliability.
Prospective customers should consider these reviews carefully before booking this transfer service, as the provider seems to have struggled with consistent execution.
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Transportation Features
The transfer from São Paulo to the Port of Santos is serviced by an air-conditioned vehicle equipped with WiFi, DVD, and digital TV.
This private transportation option provides a comfortable and convenient way to make the journey. The vehicle’s air conditioning ensures a pleasant ride, while the on-board entertainment systems help pass the time.
The Wi-Fi connectivity allows passengers to stay connected during the trip.
Departure and Arrival Points
Passengers can select their pickup point from a list of options when booking this transfer from São Paulo to the Port of Santos.
The pickup details instruct travelers to contact the driver to arrange a meeting point near the crosswalk at airports.
The drop-off point is designated as the São Paulo/Congonhas Airport, located at Av. Washington Luís, s/nº – Vila Congonhas, São Paulo – SP, 04626-911, Brazil.
The transfer offers the following departure and arrival points:
- Select a pickup point
- Contact driver to arrange meeting point at airports near the crosswalk
- Drop-off at São Paulo/Congonhas Airport
- Convenient transportation to the Port of Santos
Service Reliability Concerns
While the transfer service offers convenient pickup and drop-off points, the customer reviews raise concerns about the reliability of the service.
Two notable reviews highlight significant issues, including delays, organizational problems, and a driver who didn’t show up.
The host’s response acknowledges these problems and attributes them to digital security issues.
Travelers should consider these service reliability concerns when booking this transfer, as the negative experiences reported could disrupt their travel plans.
It’s essential to research the service thoroughly and have a backup plan in case of any issues during the transfer.
Frequently Asked Questions
Is the Transfer Suitable for Large Groups or Families?
The transfer seems more suitable for smaller groups or individual travelers. The price is listed per group of up to 4 people, and there are no clear indications of accommodations for larger families or groups.
What Are the Luggage Restrictions for the Transfer?
The transfer allows large luggage and provides enough space for groups. Passengers can bring standard-sized suitcases and bags without restriction. However, it’s best to confirm the exact luggage allowance with the driver before the trip.
Can the Transfer Accommodate Special Dietary Requirements?
The transfer can accommodate special dietary requirements. Passengers should contact the provider in advance to discuss any dietary needs. The service offers a comfortable, air-conditioned ride with flexibility to meet individual requirements.
How Often Does This Transfer Service Operate?
The transfer service operates daily, with multiple departure times available. Customers should check the website or contact the provider for the most up-to-date schedule and availability.
Is There an Option to Customize the Route or Stops?
Riders can’t customize the route or stops for this transfer service. It’s a direct transfer from a pickup point to the Port of Santos. The service doesn’t offer any flexibility to change the predetermined route.
The Sum Up
The transfer from São Paulo to the Port of Santos provides a convenient private transportation option, but customer reviews indicate reliability issues. While the service offers amenities like air-conditioning, WiFi, and TV, travelers should carefully consider feedback and have a backup plan when booking. Accessibility and family-friendly features are available, but the service’s punctuality and dependability remain concerns for some customers.
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