Traveling in Puerto Rico often involves more than just sun and surf — coordinating transportation can be one of the trickiest parts, especially when flying into San Juan’s busy airport. If you’re heading to Ponce or Juana Diaz and want a straightforward, stress-free transfer, this private one-way service from Roman’s Taxi & Transportation could be just what you need.
What makes this transfer stand out? For starters, the top-notch reviews consistently praise the service’s punctuality and professionalism. Plus, the price—$260 for up to six people—looks reasonable when you consider the convenience of door-to-door service. However, since it’s a one-way trip, travelers should plan their return or onward journey separately.
This tour is ideal for those who value reliable transportation, privacy, and clear communication. If you’re traveling with family, friends, or a small group and want to avoid the hassle of renting a car or navigating public transit, this service offers a solid choice. However, those looking for a round-trip or multiple stops might need to look elsewhere or book separately.
Key Points

- Private one-way transfer with no sharing or group mixing.
- Punctuality and communication are highly valued by reviewers.
- Flexible pickup locations at the airport and tailored vehicle options based on your luggage.
- Affordable for groups of up to six, especially considering the door-to-door convenience.
- Ideal for travelers arriving at SJU, flying into Mercedita in Ponce, or those needing a quick, reliable transfer.
- Cancellation is free up to 24 hours in advance, offering peace of mind.
An Honest Look at the Transfer Experience

Traveling from San Juan’s Luis Muñoz Marín International Airport (SJU) to Ponce or Juana Diaz is straightforward with Roman’s Taxi & Transportation. From the moment you land, the key is clear communication and punctual pickup. The company states they’ll meet you on the first-floor main exit, but with two exits available, the process is designed to be flexible—just contact them once you’ve collected your luggage, and they’ll guide you to the right spot.
You can also read our reviews of more tours and experiences in San Juan
The Pickup and Vehicle Details
What we love about this service is the attention to luggage. The driver will ask you to inform them about the number of suitcases to ensure proper vehicle allocation. For travelers with multiple bags or larger groups, this pre-arranged planning is a real plus, avoiding the discomfort of cramped or unsuitable transportation.
The vehicles themselves are chosen according to your group size and luggage needs. Whether you’re traveling light or with a carload of bags, you’ll be accommodated comfortably. The reviews emphasize cleanliness and professionalism, with drivers described as friendly and responsible. One reviewer even mentioned a driver stopping for snacks and sharing stories about passing sites — a small touch that can make the trip more enjoyable.
Duration and Comfort
The transfer typically takes about 1 to 2 hours, depending on traffic and your exact destination in Ponce or Juana Diaz. The ride offers a chance to relax, enjoy the scenery, and get your first glimpses of Puerto Rico outside the airport.
Travelers have noted that the service is efficient and worry-free, which is often a rare find in airport transfers. You arrive at your destination refreshed and ready to explore or settle into your accommodation.
Authenticity and Reviews
The high praise from past customers highlights the service’s trustworthy reputation. Several reviews mention being stranded or delayed elsewhere, but the driver’s punctual and helpful attitude helped them regain confidence and feel supported. Quotes like “They came to our rescue” and “very professional and responsible” underscore the reliability that many travelers seek.
Price and Value
At $260 for up to six passengers, this service is competitively priced, especially considering the comfort and exclusivity of a private transfer. For groups, this can be more economical than multiple taxis or ride-shares, and it guarantees a reserved vehicle waiting just for you.
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Detailed Breakdown of the Trip
Step 1: Arrival and Meet-Up
As soon as your plane lands, you’ll be directed to the main airport exit. Once you’ve collected your luggage, a quick message or call will help the driver locate you. This clarity minimizes waiting time and confusion, especially after a long flight.
Step 2: Vehicle and Luggage Handling
Depending on your luggage, the driver will allocate a suitable vehicle. The service prides itself on matching vehicle size to your needs, so whether you’re traveling with just a carry-on or multiple suitcases, you’ll be comfortably accommodated.
Step 3: The Ride to Ponce or Juana Diaz
The drive generally lasts 1 to 2 hours, offering scenic views of Puerto Rico’s countryside and small towns. Expect friendly conversation or quiet comfort, depending on your preference. Drivers are praised for their professionalism, with one reviewer noting, “He was very punctual, he is very highly recommended!!” The journey is smooth, with stops or breaks only if needed or requested.
Step 4: Arrival at Your Destination
The driver will drop you off directly at your hotel, Airbnb, or another specified location. This door-to-door service makes settling in easier, especially after a long flight.
Why Travelers Trust This Service

Several reviews highlight trustworthiness and responsiveness. One traveler shared that the driver helped find accommodations after being stranded late at night, demonstrating the kind of dedicated service that sets Roman’s Taxi apart. Such genuine care is invaluable when arriving in a new place or facing unexpected delays.
Flexibility and Cancellation Policy
The ability to cancel free of charge up to 24 hours before your scheduled pickup gives peace of mind. Plans change, and knowing you won’t lose your money makes booking more comfortable.
Who Should Consider This Transfer?

This service is best suited for groups of up to six people needing a reliable, private ride from SJU to Ponce or Juana Diaz. It’s ideal if you want to avoid the stress of public transportation or shared shuttles, or if you’re arriving late at night and prefer a professional driver waiting for you.
Those traveling with luggage will appreciate the pre-trip vehicle planning, and anyone valuing punctuality and professionalism will likely find this service meets their expectations.
However, if you need round-trip service or multiple stops, you might consider booking separately or checking for additional options.
FAQs

Is this a private transfer?
Yes, it’s a private, one-way transfer exclusive to your group, not shared with other travelers.
What’s included in the price?
The price covers the one-way trip from SJU to Ponce or Juana Diaz, with vehicle allocation based on your luggage and group size.
Can I cancel if my plans change?
Yes, cancellations are free if made at least 24 hours before your scheduled pickup.
How do I find the driver at the airport?
Meet the driver on the first-floor main exit. Contact them after collecting your luggage to confirm your location.
Are service animals allowed?
Yes, service animals are permitted.
What if I have a lot of luggage?
Inform the provider in advance to ensure proper vehicle allocation. The driver will confirm space availability.
What is the typical duration of the trip?
The transfer generally takes about 1 to 2 hours depending on traffic and your destination.
Is this service available for Airbnb and hotel pickups?
Absolutely, the service is flexible and can accommodate various drop-off points within Ponce or Juana Diaz.
Can I book for multiple destinations?
This is a one-way transfer, so you’ll need to book separate trips if you plan to return or visit multiple locations.
This airport transfer from Roman’s Taxi & Transportation offers a dependable, comfortable way to start or end your Puerto Rican adventure. The consistent praise for punctuality, professionalism, and customer care suggests they truly prioritize a hassle-free experience. For small groups valuing privacy and reliability, this option is a smart choice—saving you time, stress, and possibly money compared to alternatives.
While it’s a one-way trip, the convenience and peace of mind make it worth considering as part of your travel plans. It’s especially suited for those arriving or departing from SJU who want to head directly to the southern towns of Ponce or Juana Diaz without fuss. With free cancellation, flexible pickup, and attentive service, this transfer ticks many boxes for a smooth start or finish to your Puerto Rican trip.
Whether you’re arriving late, heading to your first destination, or just seeking a trustworthy ride, this service offers a simple, effective solution. It’s well-reviewed, reasonably priced for groups, and focused on making your journey comfortable and worry-free.






























