Traveling from Arenal-La Fortuna to Puerto Viejo can be a scenic and convenient journey through the heart of Costa Rica. The transport service offers hotel pickup and drop-off, air conditioning, complimentary Wi-Fi, and provided lunches for a comfortable ride. However, the service has received mixed reviews, with concerns about the early departure time, inconsistent Wi-Fi, and customer service responsiveness. While the route may seem appealing, travelers should consider their priorities and review alternate transport options to ensure a reliable and enjoyable experience. With careful planning, the journey can be a memorable part of any Costa Rican adventure.

About Your Stay

Transport to Arenal- La Fortuna to Puerto Viejo - About Your Stay

  • The route covers the scenic journey from the Arenal region to the Caribbean coast of Costa Rica.
  • Direct hotel pickup and drop-off are included for convenience, eliminating the need to find a meeting point.
  • The service offers amenities like air conditioning, Wi-Fi, and provided lunch to enhance the overall travel experience.
  • Limited customer feedback suggests potential issues with early departure, inconsistent Wi-Fi, and poor responsiveness to refund requests.
  • Alternative transport options may be more reliable compared to this service based on the available reviews.

Route Details

Transport to Arenal- La Fortuna to Puerto Viejo - Route Details

The route from La Fortuna to Puerto Viejo takes travelers on a scenic journey through the heart of Costa Rica.

The transport service covers the distance between the Arenal region and the Caribbean coast, with hotel pickup and drop-off included for convenience.

The ride features air conditioning and Wi-Fi, ensuring a comfortable experience.

Passengers will be picked up from their Arenal or La Fortuna hotel and dropped off in the Heredia Province, in the town of Puerto Viejo de Sarapiqui, located on the Caribbean side of the country.

This transport option provides a seamless way to explore different regions of Costa Rica during a single trip.

Pickup and Drop-off

Convenience is prioritized for this transport service, as it offers hotel pickup and drop-off for passengers. This eliminates the hassle of finding a meeting point or making your way to the departure location.

The service will pick you up directly from your hotel in Arenal – La Fortuna and drop you off at your destination in Puerto Viejo. This added convenience ensures a seamless and stress-free journey, allowing you to relax and enjoy the scenic route.

Whether you’re staying in a resort, Airbnb, or traditional hotel, the transportation service will accommodate your pickup location to provide a personalized and efficient travel experience.

Amenities Offered

Wifi, air conditioning, and a provided lunch are some of the amenities offered on this transport service from Arenal – La Fortuna to Puerto Viejo.

Riders can stay connected en route with the complimentary wifi. The air conditioning ensures a comfortable ride, no matter the weather conditions.

And a lunch is included, so travelers don’t have to worry about finding a meal during the journey. These conveniences make the trip more enjoyable and hassle-free.

Customers can focus on taking in the scenic views along the way rather than logistical concerns.

Booking Information

Travelers can book this transport service for travel dates between January 26, 2024 and January 25, 2025.

Confirmation is provided at the time of booking. However, the service isn’t wheelchair accessible, though it’s stroller accessible. Infants must sit on laps. Most travelers can participate, with a maximum group size of 15.

Based on reviews, the overall experience rating is 2.0 out of 5 stars. One reviewer had a negative experience, noting late notice of an early departure, unavailable advertised WiFi, and no response to a refund request.

Given this feedback, the service isn’t recommended.

Traveler Considerations

Most travelers can participate in this transport service from La Fortuna to Puerto Viejo. The maximum group size is 15 travelers, and infants must sit on laps.

While the service isn’t wheelchair accessible, it’s stroller accessible.

Potential travelers should consider the following:

  1. Early morning departure at 6 AM may not suit all schedules.
  2. Wifi advertised but not always available, which could be inconvenient.
  3. Lack of responsiveness from the company regarding refund requests.
  4. Inconsistent pricing, with some paying $18 more for the same ride.

Customer Reviews

Only one review was found for this transport service from La Fortuna to Puerto Viejo.

The lone review, submitted by Lilian_H in February 2022, reflects a negative experience. The reviewer noted the bus left at 6 am after late notice, the advertised Wi-Fi was unavailable, and there was no response to their refund request.

Plus, the reviewer paid $18 more than others for the same ride. However, the reviewer did provide a positive note about the driver’s attitude.

Based on this single review, the service doesn’t appear to be recommended, as it received an overall rating of 2 out of 5 stars across Viator and Tripadvisor.

Overall Recommendation

Based on the limited customer feedback, this transport service from La Fortuna to Puerto Viejo doesn’t appear to be a recommended option.

The sole review indicates several issues, including:

  1. The bus departed an hour earlier than scheduled with late notice.
  2. The advertised amenities like WiFi weren’t available.
  3. The customer’s refund request went unanswered.
  4. The customer paid $18 more than others for the same ride.

While the driver’s attitude was noted as positive, the overall experience seems to fall short of expectations.

Prospective travelers may want to consider alternate transport options to ensure a smooth and reliable journey from Arenal to Puerto Viejo.

Questions About Your Stay

Is the Transport Service Available on Weekends?

The service is available daily, including weekends, from 1/26/2024 to 1/25/2025 based on the provided booking information. However, the negative customer review suggests the service may not be reliable.

Can I Make Changes to My Booking After Confirmation?

Travelers can typically make changes to their booking after confirmation, but this may incur additional fees or penalties. It’s best to check the company’s policy on booking changes prior to making any modifications.

Are There Any Child Discounts or Family Packages Available?

Unfortunately, the company does not offer any child discounts or family packages based on the provided information. The age policy states that infants must sit on laps, but there are no other special rates mentioned.

What Is the Typical Travel Time From Arenal to Puerto Viejo?

The typical travel time from Arenal to Puerto Viejo is around 5-6 hours. The distance is approximately 200 kilometers, and the route includes winding roads through mountainous terrain and coastal regions.

Can I Bring Additional Luggage Beyond the Standard Allowance?

The transfer service’s luggage allowance is not specified, but customers can likely bring additional luggage beyond the standard. It’s best to contact the provider directly to confirm any restrictions or fees for extra bags.

Final Verdict On This Stay

The transport service from Arenal-La Fortuna to Puerto Viejo offers a scenic journey with amenities, but it has received mixed reviews. Travelers should consider alternate options if they prioritize reliability over convenience. While the service may be suitable for some, potential issues with early departure, inconsistent Wi-Fi, and customer service responsiveness could detract from the overall experience.