Planning your trip to Cancun often involves coordinating transportation from the airport to your hotel. One reliable option that catches travelers’ attention is the private round-trip transfer service offered by Travel Journeys. Based on available reviews and detailed descriptions, this service promises comfort, convenience, and peace of mind. Here’s our in-depth look at what you can expect, along with tips to make the most of your experience.
What we love about this transfer service: First, the private nature of the ride means you won’t be squeezed into a crowded shuttle or share your space with strangers. Second, the air-conditioned vehicle and broad coverage insurance add a level of comfort and security that many travelers appreciate.
However, one point to consider is the price, which is $155 for up to 8 people. While this might seem high compared to shared shuttles, the privacy and direct service often justify the expense.
This tour suits travelers seeking a hassle-free, comfortable start or end to their stay — especially if you’re arriving with a group or family and want to avoid the uncertainties of public or shared transport.
Key Points

- Private, door-to-door service minimizes wait times and eliminates negotiations.
- Comfortable, air-conditioned vehicles ensure a relaxed journey.
- Broad coverage traveler insurance provides added peace of mind.
- Flexible scheduling and easy booking with mobile tickets.
- Free cancellation up to 24 hours in advance offers flexibility.
- Travelers praise punctuality and cleanliness, adding value.
An Honest Look at the Experience

From the moment you land at Cancun International Airport, this service aims to make your transfer straightforward. You can book ahead of time, and as long as you provide your hotel or airport pickup details, the process is simple. Present your reservation or ticket to airport staff when you arrive, then relax knowing a driver will be waiting in the private transportation area.
Travel times are approximately 45 minutes, which is typical for this route. The driver will be waiting for you, ready to assist with your luggage and guide you to your destination comfortably. When it’s time to return, simply be in the hotel lobby 10 minutes prior to your pickup time, and the driver will be punctual.
What sets this experience apart is its private, exclusive nature. Instead of sharing a shuttle, your group gets a personalized ride. This is especially valuable when traveling with family, friends, or on a honeymoon—any circumstance where privacy matters.
You can also read our reviews of more tours and experiences in Cancun
Transportation Quality and Comfort
The vehicles are described as clean and well-maintained, with the air conditioning running effectively. The review from Cecilia_m highlights “Excelente atención de Gustavo. Muy puntúal y al pendiente de nuestra llegada,” which suggests a high level of professionalism and service punctuality. The vehicle’s comfort and cleanliness are key factors for travelers who want to start their trip without stress or discomfort.
Coverage and Insurance
The inclusion of broad coverage traveler insurance is a smart feature that offers reassurance in case of unexpected mishaps. It’s a thoughtful addition that adds a layer of safety, especially for travelers unfamiliar with local driving conditions.
Booking and Flexibility
Booking this service is straightforward. You receive confirmation immediately, and the mobile ticket makes check-in at the airport quick. The service operates daily, with hours from 12:00 AM to 11:30 PM, ensuring flexibility for early or late arrivals.
Cost-Effectiveness
At $155 for a group of up to 8 people, this price can be quite reasonable, especially when split among travelers. It’s a competitive alternative to taxi fares or shared shuttles, which might take longer or involve crowded vehicles.
Considerations
While the service has many advantages, some travelers may find the rate slightly high if traveling solo or as a couple. However, the comfort, privacy, and convenience often offset the cost for many. Plus, tips are not included, so it’s good etiquette to tip your driver if you are satisfied with the service.
Why Choose This Transfer Service?
If you value timeliness, comfort, and privacy, this private transfer suits you well. It’s perfect for those arriving after a long flight or with a lot of luggage, who prefer to skip the hassles of navigating shared shuttles or taxis. Families, groups, or honeymooners will find the spacious, air-conditioned vehicle a real plus. Plus, the easy booking process and cancellation policy make it a flexible choice.
Practical Tips for Travelers

- Book in advance: The service is often booked nearly two months ahead, so plan early, especially in peak season.
- Arrive prepared: Have your reservation or mobile ticket ready to show the airport staff.
- Communicate your needs: When booking, specify your hotel or airport pickup time, and your airline if relevant, to help ensure smooth coordination.
- Tip your driver: While tips are not included, a small gratuity is appreciated for good service.
- Use the cancellation policy: Cancel at least 24 hours before if your plans change for a full refund.
Who Is This Tour Best For?

This service is ideal for travelers who prioritize ease and comfort over cost. It’s particularly appealing for those arriving late at night or early in the morning, as it offers round-trip convenience without the hassle of negotiating rates on arrival. Groups or families will appreciate the capacity and privacy, while solo travelers or couples seeking a straightforward transfer will also find it a good fit.
Those who want peace of mind—thanks to insured, reliable transportation—will find this service a smart choice. However, if you’re traveling on a tight budget and don’t mind sharing rides or waiting longer, there are other options available.
FAQ

How do I confirm my booking?
You’ll receive a confirmation immediately upon booking, and the mobile ticket will be sent to you for easy access.
Where do I meet my driver at the airport?
You must present your ticket or reservation to the airport staff in the private transportation area upon arrival.
Is this service available 24/7?
Yes, it operates daily from 12:00 AM to 11:30 PM, accommodating most flight schedules.
What’s included in the price?
The fare covers private transportation, an air-conditioned vehicle, and broad coverage traveler insurance.
Are tips included?
No, tipping is not included, so consider tipping the driver if you’re pleased with the service.
What if my flight is delayed?
Since the service is private and flexible, inform the provider if your arrival time changes, so they can adjust accordingly.
How long does the transfer take?
The trip typically takes around 45 minutes, depending on traffic.
Can I cancel if my plans change?
Yes, you can cancel up to 24 hours in advance for a full refund. Late cancellations are non-refundable.
Is this service suitable for large groups?
Yes, it accommodates groups of up to 8 people, making it a good option for families or small groups.
Final Thoughts

Choosing a private transfer from Cancun Airport to Costa Mujeres or Playa Mujeres offers a stress-free, comfortable start or finish to your vacation. The service’s emphasis on punctuality, cleanliness, and personalized attention makes it stand out among transportation options. While the price might be on the higher side for some, the convenience and peace of mind are often worth it, especially for those traveling in groups or with tight schedules.
This transfer service suits travelers who value reliability and comfort over the lowest fare. It’s an excellent way to begin or end your trip with ease, ensuring your vacation kicks off smoothly and ends on a high note.
Would we recommend it? Absolutely, especially if you want a hassle-free, private ride that ensures you arrive relaxed and ready to enjoy your stay. Just plan ahead, book early, and enjoy the peace of mind that comes with professional, insured transportation.
More Airport Transfers in Cancun
- Round Trip Transfer from Cancun Airport to Moon Palace Hotel
- Cancun Int.Airport to JW Marriott 1-3 passengers ROUNDTRIP
- Private Transfer from Cancun Airport to Akumal
- Luxury Airport Transfer: Cancun, Tulum, Playa del Carmen One-Way
- Cancun Airport Shared Transfer
- Round Trip Transfer from Cancun Airport to Playa del Carmen
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