If you’re planning a trip to Puerto Rico and need a straightforward, dependable way to get from your hotel or Airbnb to Fajardo or Ceiba — or the reverse — Roman’s Taxi & Transportation offers a private, well-reviewed solution. While it’s not a sightseeing tour, this service is an essential part of your travel logistics, especially if you want to start your adventure smoothly and comfortably.
What we love about this service is its punctuality and family-friendly approach. The drivers are described as careful, insured, and knowledgeable, which means you can relax knowing your transportation will be reliable and safe. Plus, the WiFi on board and bottled water make the ride more enjoyable, especially if you’re jet-lagged or eager to stay connected. A potential consideration is that this is a private, one-way trip—so if you’re looking for a round-trip or multi-stop tour, you might need to book separately.
This transportation service is best suited for travelers who value timeliness, comfort, and a personalized experience. Whether you’re arriving late at the airport and need a quick pickup or heading to the ferry in Ceiba for a boat trip, this company aims to make your journey effortless.
Key Points

- Reliable and punctual drivers ensure you start or end your trip on time.
- Private, group-focused service accommodates up to six travelers per booking, making it ideal for families or small groups.
- Includes amenities like WiFi and bottled water, adding comfort during your ride.
- Flexible pickup locations—from airport arrivals to hotel lobby pickups—can be arranged for your convenience.
- Good value at $150 per group, especially considering the personalized service.
- Highly rated by past travelers, with an average rating of 5.0/5 based on 8 reviews.
What to Expect from the Service
This private transfer service stands out for its simplicity and focus on customer comfort. You’ll generally meet your driver either at the airport’s main exit or in the hotel lobby, making the process straightforward even after a long flight or late arrival. The driver will greet you with a clean, comfortable vehicle equipped with WiFi and bottled water, providing a touch of hospitality that many travelers appreciate.
In our review of the reviews, several travelers highlighted the trustworthiness and flexibility of Roman and his team. Gaylen_M noted how the driver was very flexible when flights were delayed multiple times, which is crucial in travel. Jessica_A appreciated the ease of scheduling and clear communication, with a driver waiting right outside upon landing—eliminating the stress of finding transportation after a late-night flight.
The duration of the trip varies but typically takes about 1 to 2 hours, depending on your pickup location and destination. The service is not a tour per se but a vital part of your travel logistics that allows you to focus on your Puerto Rican adventure without worry.
You can also read our reviews of more tours and experiences in Fajardo.
The Breakdown of the Experience

Pickup and Drop-off Flexibility
Whether you’re arriving at the airport or staying at a hotel, the drivers are prepared to meet you at the designated spot. For airport pickups, they meet on the first floor, by the main exit, which is usually the most convenient point. If you have special needs or a specific pickup point, it’s encouraged to communicate those in advance.
For hotel guests, pickups are arranged at the main lobby, ensuring you don’t have to lug your luggage through busy streets or worry about navigating unfamiliar entrances.
Vehicle Comfort and Amenities
The vehicles are described as clean, air-conditioned vans, which is a big plus in Puerto Rico’s warm climate. The WiFi on board keeps you connected, whether you want to check email, share vacation photos, or just stream music. The bottled water adds a thoughtful touch, especially if you’re in transit during the heat.
Driver’s Professionalism and Local Knowledge
Past reviews emphasize the friendly and knowledgeable drivers. Kwhitlv, for example, appreciated that Jorge provided great tips for restaurants and excursions, adding value beyond just transportation. This local insight can be very helpful when planning your stay or just getting a feel for Fajardo’s highlights.
Price and Value
At $150 per group for up to six people, this service offers good value for money, especially considering the personalized experience and amenities. For small groups or families, splitting the cost makes it even more affordable compared to taxis or ride-shares for the same trip.
Flexibility and Booking
Booking is generally done 8 days in advance on average, and confirmation is instant. The service allows free cancellations up to 24 hours before the trip, providing peace of mind if your plans change unexpectedly.
Why Travelers Love This Service

Multiple reviews highlight how trustworthy and reliable Roman’s Taxi & Transportation is. Jessica_A mentioned how easy the scheduling was, and Gaylen_M appreciated the flexibility when flights were delayed. The drivers’ punctuality is a recurring theme, crucial for travelers with tight schedules or connecting ferries.
The personal touch — from waiting outside upon arrival to offering sightseeing tips — elevates this from a mere transport service to a small part of your Puerto Rican experience.
Who Should Book This?

This service is ideal for small groups or families needing dependable and comfortable transit without the hassle of navigating unfamiliar transport options. If you’re arriving late or have early departures, the punctual and friendly drivers can ease your worries. It’s especially good for those who appreciate amenities like WiFi and bottled water during their ride.
While it’s not a sightseeing tour, the convenience it offers means you can focus on your trip, knowing your transport is in good hands. If you’re looking for a cost-effective, stress-free way to get to or from Fajardo or Ceiba, Roman’s Taxi & Transportation is a solid choice.
The Sum Up

This private transportation service offers an excellent blend of reliability, comfort, and personalized service. For travelers who prioritize punctuality and a smooth start or end to their Puerto Rican adventure, it’s hard to beat the consistent 5-star reviews. The inclusion of amenities like WiFi and bottled water, combined with flexible pickup options, makes this a practical choice, especially for small groups or families.
While it’s not a sightseeing experience, it plays an essential role in your overall trip. Whether arriving late at night, catching a ferry, or heading to your hotel, this service ensures your transition is seamless and stress-free. If you value top-rated service and thoughtful touches, Roman’s Taxi & Transportation is worth considering.
FAQ

How do I confirm my booking?
You can book online, typically 8 days in advance, and confirmation is received at the time of booking, making planning straightforward.
What is included in the price?
The fare covers your private ride, bottled water, and WiFi on board, making your journey more comfortable and connected.
Can I request a pickup at a specific location?
Yes. Pickups can be arranged at the airport’s first-floor main exit or the hotel lobby. If you have a special request, communicate it during booking.
Are there any age restrictions?
The service is family-friendly and most travelers can participate. Service animals are allowed.
What if my flight is delayed?
Drivers are known for their flexibility; past travelers appreciated how drivers like Roman were accommodating when flights were delayed.
Is this a round-trip service?
No, this is a one-way trip service. For roundtrip, you will need to book separately.
What is the maximum group size?
Up to six people per booking, suitable for small families or groups.
What if I need to cancel?
You can cancel for free up to 24 hours before your scheduled pickup. Cancellations within 24 hours are not refunded.
Is the vehicle air-conditioned?
Yes, the vehicles are described as clean and air-conditioned, perfect for Puerto Rico’s warm weather.
This transportation service offers a straightforward, trustworthy way to make your Puerto Rican travels smoother. Whether you’re arriving at the airport or heading back home, it’s a dependable choice that keeps you connected, comfortable, and on schedule.
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