Traveling between Treviso Airport and Venice hotels has never been more effortless. This private transfer service combines air-conditioned van transport and a picturesque water taxi ride, ensuring a seamless journey for groups of up to six. While the service accommodates strollers, it’s not wheelchair accessible. Passengers can bring one suitcase and one carry-on, and friendly drivers provide informative commentary along the way. However, there may be challenges with pickups and drop-offs due to Venice’s unique waterways. Discover how this service can simplify your travel plans and make the most of your time in the Floating City.

Key Points

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - Key Points

  • Private transfer service from Treviso Airport to Venice hotels or vice versa, using an air-conditioned minivan and water taxi.
  • Maximum capacity of 6 people, with 1 suitcase and 1 carry-on per traveler; stroller accessible but not wheelchair accessible.
  • Positive customer feedback highlights helpful drivers, enjoyable experiences, and informative commentary, despite some challenges with pickups and water taxi drop-off locations.
  • Negative feedback cites issues with no-shows for scheduled pickups and problems with water taxi drop-off locations due to high water levels.
  • Service limitations include not all hotels being accessible by water taxi, high water levels affecting drop-off points, and constraints on oversized luggage.

Service Overview

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - Service Overview

The service offered provides a private transfer from Treviso Airport to hotels in Venice or vice versa.

Travelers will be transported by an air-conditioned minivan and a water taxi. The booking can accommodate up to 6 people, with each traveler allowed 1 suitcase and 1 carry-on bag.

The service is stroller accessible, but not wheelchair accessible. Service animals are allowed.

The local taxes are included in the price, but gratuities are not. Confirmation is provided at the time of booking, and pickup and drop-off points are selected by the customer.

Infants must sit on laps, but infant seats are available.

Inclusions and Additional Info

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - Inclusions and Additional Info

Included in the private transfer service are the local taxes, while gratuities are not. Customers will receive confirmation at the time of booking.

The pickup and drop-off points are selected by the customer. For infants, there are available infant seats, though they must sit on laps. The service accommodates strollers but isn’t wheelchair accessible. Service animals, however, are allowed.

Travelers are permitted one suitcase and one carry-on bag each, and inquiries can be made about oversized luggage. This private transfer service by air-conditioned minivan and water taxi has a maximum of 6 people per booking.

Reviews and Ratings

A total of 7 reviews have been provided for this private transfer service, yielding an overall rating of 2.9 out of 5 across Viator and Tripadvisor. None of the reviews received 5-star or 4-star ratings. Positive reviews highlight helpful drivers and enjoyable experiences, while negative reviews cite issues with pickups and service delivery, particularly related to water taxi drop-off locations due to high water levels.

Rating Num. Reviews
5 stars 0
4 stars 0
3 stars 4
2 stars 3

The host response emphasizes the unique challenges of Venice as an island with many canals, and offers apologies for any service issues that may have arisen.

Positive Customer Experiences

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - Positive Customer Experiences

Customers praise the service’s helpful drivers, who are knowledgeable about Venice and ensure seamless transfers.

Travelers highlight the convenience of the air-conditioned minivan and water taxi combination, which allows them to reach their hotels efficiently.

The drivers provide informative commentary about the city’s sights, enhancing the overall experience.

Reviewers appreciate the service’s attention to details, such as accommodating infant seats and allowing flexibility in pickup and drop-off points.

Despite the unique challenges of navigating Venice’s waterways, the service delivers a positive and enjoyable transfer experience for customers.

Negative Customer Experiences

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - Negative Customer Experiences

However, not all customer experiences have been positive.

Some travelers have reported issues with this service, including:

  1. No-shows for scheduled pickups, leaving customers stranded at the airport.
  2. Problems with water taxi drop-off locations due to high water levels, resulting in inconvenient drop-offs.
  3. Dissatisfaction when the service didn’t meet their expectations, as the unique challenges of Venice’s island setting can impact transportation logistics.
  4. Concerns about the service’s ability to accommodate oversized luggage or provide assistance for customers with accessibility needs.

The host has acknowledged these challenges, emphasizing the difficulties posed by Venice’s waterways and canals, and has offered apologies for any service issues experienced by customers.

Host’s Response to Feedback

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - Hosts Response to Feedback

The host has sought to address the negative feedback and clarify the unique challenges faced in providing transportation services in Venice.

In response to issues with pickups and water taxi drop-off locations, the host has emphasized the complexities of navigating the city’s extensive canal network.

They’ve acknowledged that high water levels can disrupt typical drop-off points, leading to inconveniences.

The host has also provided clarification on the service’s limitations regarding hotel accessibility by water taxi, noting that certain properties may be difficult to reach directly.

While apologizing for the service issues, the host has attributed them to the distinct characteristics of Venice as an island destination.

Clarification on Service Limitations

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - Clarification on Service Limitations

One key aspect the host has sought to clarify is the service’s limitations regarding hotel accessibility by water taxi.

Due to the unique nature of Venice as an island city with numerous canals, there are some constraints on the service:

  1. Not all hotels in Venice are directly accessible by water taxi, especially those located in smaller inner canals.

  2. Certain areas may experience high water levels, which can affect the drop-off locations for water taxis.

  3. The service isn’t wheelchair accessible, though it’s stroller accessible.

  4. Travelers with oversized luggage should inquire about accommodations, as the service has a limit of one suitcase and one carry-on bag per person.

The Sum Up

Treviso Airport Tfs to Venice Hotels by Van and Watertaxi OR VICEVERSA - The Sum Up

This private transfer service from Treviso Airport to Venice hotels or vice versa offers a convenient and scenic transportation option. Travelers can enjoy a comfortable minivan ride followed by a picturesque water taxi journey. While the service accommodates groups of up to six, it’s important to note the limitations regarding strollers, wheelchairs, and potential challenges with pickup and drop-off locations due to Venice’s unique waterways.