Traveling to Antigua can be a wonderful start to your Caribbean adventure, but airport queues and customs lines often threaten to turn your arrival into a stressful ordeal. That’s why many travelers consider a VIP Meet and Greet Fast Track service—and this particular offering from Eagle Discovery Transfers and Tours is designed to streamline your first moments in Antigua.
While we haven’t personally tried it ourselves, the reviews paint a pretty clear picture: if you value speed, personalized attention, and less hassle, this service can make a noticeable difference. Two things we love about it are the personalized greeting right at the gate and the skip-the-line convenience through customs. One possible drawback is that, in some cases, the service may not significantly shorten wait times, especially if the airport is quiet.
This experience is ideal for anyone arriving during busy times, especially if you’re short on time or simply want a smoother start to your vacation. It’s especially suitable for travelers with tight connections, first-time visitors, or those who just prefer a little extra comfort on arrival.
Key Points

- Personalized greeting at the gate minimizes confusion and stress.
- Skip long queues at immigration and customs, saving time.
- Door-to-door assistance helps navigate the airport efficiently.
- Price-to-value ratio varies; it’s most worthwhile during busy travel times.
- Optional transfers from the airport to your hotel are available at extra cost.
- Consistent positive reviews highlight friendly, professional staff and quick service.
What to Expect from the VIP Meet and Greet Service

When you arrive at Antigua’s V.C. Bird International Airport, the first thing you’ll notice is the promise of a personalized welcome. Unlike the usual shuffle through crowded corridors and long lines, your dedicated concierge will meet you right at the gate. From there, they take charge, guiding you through the often-bewildering procedures of customs and immigration.
The beauty of this service lies in its efficiency and personal touch. Instead of wandering alone or trying to decipher signage, you’ll follow your concierge, who is experienced in navigating the airport’s processes. They will assist with health screening protocols and help you manage your luggage. Our review sources mention that the guides are friendly, professional, and able to make the process smoother—one reviewer described their escort as “friendly and fun but also professional and efficient.”
Depending on your needs, you’ll enjoy a priority lane, which in theory should save you significant time during busy periods. Many reviews praised the service for its reliability, especially when multiple flights arrive simultaneously, creating chaos for unassisted travelers.
After clearing customs and immigration, you’ll be taken directly to your waiting vehicle (though transfers are not included in this package). If you’ve booked a transfer, this is when your driver will meet you, but if not, you can organize your own onward transportation at your convenience.
You can also read our reviews of more tours and experiences in Antigua
Detailed Breakdown of the Experience

Arrival & Meet & Greet
The process begins before you even step into the terminal. The company promises a representative will meet you at the gate—a key advantage over standard arrivals where you might only see a sign among many. Several travelers mention that their guide was waiting with a sign bearing their name, which helps with instant recognition.
Navigating Customs & Immigration
Once you’re greeted, your guide will take you through the customs process, often avoiding the longer lines. Some reviews reflect this advantage clearly—one traveler said, “We were whisked right through customs,” while another compared the experience favorably against the long queues other travelers faced.
However, not all reviews are glowing. Some found that during quiet times, the benefit was less noticeable—with one reviewer mentioning that the lines were short and the service was “not much faster.” Another pointed out that at times, the service didn’t seem to provide a real shortcut, simply escorting them through the process without significant time savings.
Luggage & Further Assistance
Many travelers appreciated the help with luggage and guidance towards their transportation. A few reviews highlighted that the guides walked them past crowds or pointed out the correct queue for their transfer. In some cases, travelers noted they were led all the way to their transport, while others had to navigate the last leg on their own if they didn’t book a transfer.
Post-Arrival & Departure
The service ends at the point you reach your transport, whether it’s a taxi, private car, or shuttle. You can choose to book a return transfer in advance, although that costs extra. Reviewers who booked both ways found the service worth the extra cost, especially during busy travel seasons.
Why Some Travelers Loved It
Reviewers consistently praised the knowledgeable staff and the time saved. One customer described the process as “brilliant,” adding that it made their whole arrival “so quick and hassle-free.” Another described their experience as “amazing and reliable,” especially during a busy period when several flights arrived simultaneously. They were able to skip the crowds and get to their resort much faster.
The friendly, efficient guides make a difference, turning what can be a stressful airport experience into a smooth start to your vacation. Many reviewers noted that their guides went above and beyond, even helping to locate misplaced phones or troubleshoot issues. Such personalized touches add a lot of value, especially after a long flight.
When Is It Worth the Cost?

The general consensus is that during busy periods, this service is well worth the money. If you’re arriving early in the morning or late at night when the airport is quiet, you might find that the lines are short enough to make the service less necessary. One review even called it “not worth it” when lines were minimal, emphasizing that it’s best for peak times.
Pricing is around $76.99 per person, which might seem steep for just a bit of expedited processing. But considering the potential hours saved and the comfort of a personalized escort, many travelers see it as a valuable investment—especially if they’re on a tight schedule or traveling with family.
Practical Tips for Making the Most of It

- Book in advance: Confirmations are usually instant, but if booking within 2 days of travel, expect up to 48 hours for confirmation.
- Provide hotel details: If you want transfers arranged, you’ll need to supply your hotel info at booking.
- Consider timing: During peak arrival times, this service can cut down significantly on waiting.
- Tip your guide: While optional, a tip is appreciated for attentive service—many reviews suggest that guides are friendly and helpful.
The Sum Up

The VIP Meet and Greet Fast Track at Antigua Airport offers a personalized, efficient way to start your Caribbean holiday, especially during busy travel times. It’s a service that can save you hours of waiting, reduce airport stress, and add a touch of comfort to your arrival experience. The guides are generally friendly, professional, and eager to make your journey smoother.
This service is best suited for travelers who value their time, prefer a hassle-free start, or are arriving during peak hours when queues tend to be longer. If you’re on a tight schedule or arriving after a long flight, paying for this service can be a real game-changer.
However, if your flight arrives during a quiet period and lines are minimal, you might find the standard process perfectly fine. The value ultimately depends on your personal preferences and travel priorities.
In any case, knowing what to expect helps you decide whether this VIP Fast Track is a worthwhile addition to your Antigua arrival plans. It’s a small extra cost that, for many, translates into a much more relaxed, enjoyable beginning to what will hopefully be a memorable Caribbean vacation.
Frequently Asked Questions

How much does this VIP Meet and Greet service cost?
It’s approximately $76.99 per person, which includes all taxes, fees, and handling charges.
Does this service include airport transfers?
No, transfers are not included but can be booked separately at an additional cost. Your guide will assist with onward transportation if you’ve arranged it.
How long does the service take?
The typical duration is around 30 to 45 minutes, but this can vary depending on airport congestion.
Is this service available every day?
Yes, it operates Monday through Sunday from 8:00 AM to 7:00 PM, year-round.
Do I need to provide my hotel details?
Yes, if you want transfer arrangements, you’ll need to provide your hotel information at the time of booking.
What should I do if I arrive during a quiet time?
During less busy hours, you might find the benefit less pronounced, as lines could be minimal. Still, the personalized escort can add comfort.
Are guides friendly and knowledgeable?
Reviews consistently mention friendly, professional staff who are helpful and efficient, making your arrival less stressful.
Can I cancel this service?
Yes, you can cancel up to 24 hours in advance for a full refund, making it flexible if your plans change.
What if my flight is delayed?
It’s best to inform the service provider directly if delays occur, so they can accommodate your new arrival time.
Is it suitable for families or groups?
Yes, the service is private for your group and designed to cater to travelers seeking a smoother airport experience.
By understanding what this VIP service offers—and what it might lack—you can decide whether it’s a good match for your Antigua trip. For many, it’s a small investment that turns a potentially hectic airport experience into a calm, collected start to Caribbean paradise.
More VIP Experiences in Antigua
- Luxury Airport transfer from or to Antigua Airport
- Luxury Island Platinum Tour
- High Lands Luxury Version
- Pacaya Volcano Luxury Horseback Riding Tour
- Pacaya Volcano Luxury Sunset Horseback Riding Tour/ Dinner Cooked By-Lava Chef
- VIP Meet and Greet Fast Track on Arrival at Antigua Airport – Without Transfers
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