Nestled about 160km southwest of Abu Dhabi, the Western Hotel in Madinat Zayed offers a comfy oasis for desert explorers. Our review finds the staff courteous, the rooms spick-and-span, and the pool a welcome respite from the heat.
The hotel’s location puts you within easy reach of the bustling Madinat Zayed Souq and the sandy shores of Al Dhafra Beach.
While the hotel has a range of amenities, including on-site dining, a spa, and a kids club, some travelers might find the distance from Abu Dhabi’s main attractions a bit of a stretch.
Plus, the remote location means limited dining options outside the hotel.
Despite these minor drawbacks, the Western Hotel is a great fit for those seeking a peaceful retreat away from the city bustle.
It’s ideal for families looking for a kid-friendly environment, couples in search of a romantic getaway, and business travelers needing a quiet place to recharge.
With its mix of villas, suites, and pool-access rooms, there’s something for every type of traveler at this desert gem.
About Your Stay
- The Western Hotel is located in Madinat Zayed, approximately 160 kilometers southwest of central Abu Dhabi, with easy access via the E45 highway.
- The hotel is highly rated by guests, with an 8.1 out of 10 score, praised for its polite staff, clean facilities, and excellent pool access.
- Guests appreciate the hotel’s accommodating service, including room upgrades and prompt resolution of issues, such as smoke smell in rooms.
- The hotel offers a variety of room types, including Standard Twin, Superior with Balcony, Premier with Pool Access, and larger accommodations like Suites and Villas.
- Guests can explore nearby attractions like the Madinat Zayed Souq, Al Dhafra Beach, and Liwa Oasis, enhancing the overall experience at the Western Hotel.
Hotel Overview
The Western Hotel – Madinat Zayed is located in Madinat Zayed, a city within the Abu Dhabi Emirate of the United Arab Emirates.
The hotel is situated at PO BOX 28465 and is rated 8.1 out of 10 by 254 reviewers, earning it a "Very Good" rating.
It’s particularly popular among couples, with the location receiving an impressive 8.6 rating.
Guests consistently praise the polite and accessible staff, clean facilities, and excellent pool access.
Location and Directions
Madinat Zayed, a city within the Abu Dhabi Emirate, is where the Western Hotel – Madinat Zayed is situated.
It’s located approximately 160 kilometers southwest of central Abu Dhabi city. The hotel’s address is PO BOX 28465, Madinat Zayed, UAE.
Guests can reach the hotel via the E45 highway, which connects Madinat Zayed to other major cities in the region. The nearest airport is Al Bateen Executive Airport, about 180 kilometers away.
The Western Hotel – Madinat Zayed offers a convenient location for those seeking to explore the sights and attractions of the Emirate of Abu Dhabi.
Guest Experiences
Guests consistently praise the polite and accessible staff at the Western Hotel – Madinat Zayed, who promptly address any concerns. Many guests note the clean facilities and excellent pool access. Positive comments often mention room upgrades and accommodating service, with specific praise for the professionalism of Mr. Ahmed Salama. One notable experience includes a strong smoke smell in a room, which was quickly resolved by the staff with a room change.
| Positive Experiences | Neutral Experiences | Negative Experiences |
|---|---|---|
| Polite and accessible staff | Room upgrades | Strong smoke smell |
| Clean facilities | Accommodating service | |
| Excellent pool access | ||
| Professionalism of Mr. Ahmed Salama | ||
| Prompt issue resolution |
Facilities and Amenities
The Western Hotel – Madinat Zayed boasts an impressive array of facilities and amenities, catering to the diverse needs of its guests.
Guests can enjoy:
- Two outdoor swimming pools and a fitness center for staying active.
- A spa offering relaxing treatments for unwinding.
- A kids club to keep the little ones entertained.
- Two on-site restaurants, Cinnamon and Chutney, providing dining options.
Plus, the hotel offers conveniences like free WiFi, an airport shuttle service, a business center, and a children’s playground.
With these well-appointed facilities, the Western Hotel ensures a comfortable and enjoyable stay for all its visitors.
Room Types and Pricing
The Western Hotel – Madinat Zayed offers a range of room types to cater to different guest preferences and budgets. Guests can choose from Standard Twin Rooms, Superior Rooms with Balcony, Premier Rooms with Pool Access, or Deluxe Rooms with Pool View. For larger groups or families, the hotel provides Junior Suites, Western Suites, Royal Western Villas, and One-Bedroom Villas. Prices vary based on room type, with Genius discounts available for select bookings. An extra bed can be added for AED 121 per person per night, subject to availability. The hotel’s pricing and policies aim to provide a comfortable and convenient stay for all guests.
| Room Type | Price |
|---|---|
| Standard Twin Room | – |
| Superior Room with Balcony | – |
| Premier Room with Pool Access | – |
| Deluxe Room with Pool View | – |
Policies and Regulations
Guests checking into the Western Hotel – Madinat Zayed must present their original passport with a valid visa or UAE Emirates ID upon arrival.
The hotel has the following policies and regulations:
- Check-in is from 14:00 to 00:00, and check-out is from 08:00 to 12:00.
- Extra beds are available at AED 121 per person per night, subject to availability.
- Children of any age are welcome, but no cots are provided.
- Pets aren’t allowed, and the cancellation and prepayment policies vary by room type.
- Alcohol isn’t served on the premises.
Staff Professionalism
One aspect that stood out in reviews was the professionalism of the staff, particularly Mr. Ahmed Salama.
Guests frequently commended the polite and accessible nature of the personnel, who went above and beyond to ensure a comfortable stay.
From promptly addressing a smoke issue by relocating a guest to their exemplary service, the staff’s attentiveness and problem-solving skills earned high praise.
This level of professionalism contributed greatly to the overall positive experience, as guests appreciated the staff’s ability to handle situations efficiently and with a courteous demeanor.
The hotel’s strong commitment to customer satisfaction was evident through the staff’s consistent demonstration of expertise and responsiveness.
Nearby Attractions
Around the Western Hotel – Madinat Zayed, visitors can explore a range of nearby attractions and activities. The hotel’s location provides easy access to some of the area’s top sights:
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Madinat Zayed Souq: A traditional local market offering a diverse array of handicrafts, spices, and Arabic coffee.
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Al Dhafra Beach: A picturesque stretch of coastline known for its serene atmosphere and opportunity for beachside relaxation.
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Liwa Oasis: A stunning desert landscape with towering sand dunes, perfect for dune bashing, camel riding, and experiencing the beauty of the Arabian desert.
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Qasr Al Sarab Desert Resort: An opulent desert resort offering a range of activities, from falconry to hot air balloon rides, for a truly luxurious desert experience.
Questions About Your Stay
Is There a Gym or Spa On-Site?
The hotel features a fitness center and a spa on-site. Guests can enjoy access to these facilities during their stay. The fitness center provides equipment for workouts, while the spa offers treatments and relaxation services.
Can I Book the Hotel for a Corporate Event?
The hotel offers facilities that could accommodate corporate events. It has a business center, meeting spaces, and catering options. Guests should check with the hotel directly to discuss their specific requirements and availability.
What Are the Dining Options Near the Hotel?
The hotel has two on-site restaurants, Cinnamon and Chutney, offering a variety of dining options. Plus, there are numerous restaurants and cafes within walking distance or a short drive from the hotel.
Are There Any Cultural Attractions Close By?
There are several cultural attractions close by, including the Al Dhafra Oasis in Madinat Zayed, the Qasr Al Hosn historical fort in Abu Dhabi, and the Sheikh Zayed Grand Mosque, one of the largest mosques in the world.
Is It Possible to Arrange a Customized Tour Package?
Yes, it’s possible to arrange a customized tour package. Many hotels offer this service to guests, allowing them to tailor their sightseeing experiences based on their interests and preferences.
Final Verdict On This Stay
Nestled in the bustling heart of Abu Dhabi, the Western Hotel – Madinat Zayed stands as a tranquil refuge for weary travelers. This highly-rated hotel hits all the right notes, from its exceptional service to spotless facilities and top-notch amenities.
Whether you’re in town for business or pleasure, you’ll find everything you need to make your stay comfortable and memorable. The attentive staff goes above and beyond to cater to guests’ needs, while the well-appointed rooms provide a welcome respite from the city’s vibrant energy.
After a thorough inspection and stay, it’s clear that the Western Hotel – Madinat Zayed delivers on its promises. From the moment you step into the lobby to the time you reluctantly check out, you’re treated to an experience that consistently exceeds expectations.
Ready to book your stay? Click the button below to reserve your room through Booking.com. This trusted platform often offers competitive rates and free cancellation options, making it a go-to choice for savvy travelers planning their Abu Dhabi adventure.