Traveling to and from the airport can be a hassle, but Airport Roundtrip Exclusive Transportation aims to simplify the process. This highly-rated private transfer service provides door-to-door transportation in air-conditioned SUVs, ensuring a comfortable journey for up to six passengers. With options for infant seats and wheelchair accessibility, the service caters to the needs of various travelers. While some customers have reported occasional communication issues or no-shows, many appreciate the courteous drivers and well-maintained vehicles. Whether you’re arriving or departing, this service could be the key to a seamless airport experience – but there’s more to discover about what sets it apart.
Key Points
- Provides private roundtrip transportation from/to Los Cabos Airport with hotel/port pickup and drop-off in air-conditioned SUVs.
- Highly recommended by 92% of travelers with an overall rating of 4.5 on review platforms.
- Offers wheelchair accessibility, infant seat options, and excludes gratuities, food, and drinks.
- Faces occasional issues with poor communication and instances of being placed in budget shuttles instead of private transport.
- Committed to timely responses and thorough investigations to resolve any reported concerns regarding the service.
Service Overview
The service provides roundtrip private transportation, which is recommended by 92% of travelers based on 321 reviews with an overall rating of 4.5 across Viator and Tripadvisor.
Priced from €212.33 per group (up to 6 people), it includes all taxes and fees, a driver/guide, hotel/port pickup and drop-off, and air-conditioned SUV transport.
Infant seats and wheelchair accessibility are available. Gratuities aren’t included.
The service is available at Los Cabos Airport, Mexico, with the pickup point at Umbrella #10 after immigration.
For departures, travelers should be at the Lobby Exit 10 minutes prior to the return transfer time indicated on the voucher.
You can also read our reviews of more tours and experiences in Los Cabos.
Inclusions and Exclusions
This roundtrip private transportation service includes all taxes, fees, and handling charges.
The driver/guide, hotel/port pickup and drop-off, and air-conditioned Suburban or Ford Expedition are also provided.
Infant seats are available, and the service is wheelchair accessible.
However, gratuities aren’t included. Food and drinks are excluded from this package.
Pickup and Meeting Details
Upon arrival at Los Cabos Airport, Mexico, passengers should proceed outside the airport terminal to Umbrella #10, where an EPIC representative will be waiting. For the departure transfer, travelers should be at the Lobby Exit 10 minutes prior to the return transfer time indicated on the voucher. The meeting point is also available in Los Cabos, Baja California. Here are the key pickup and meeting details:
Pickup Point | Departure Transfer Time |
---|---|
Los Cabos Airport | 10 minutes prior to scheduled departure |
Los Cabos, Baja California | 10 minutes prior to scheduled departure |
Outside Airport Terminal at Umbrella #10 | – |
Lobby Exit | – |
EPIC Representative | – |
Customer Feedback
Travelers have provided mixed feedback on the airport roundtrip transportation service. While some praise the comfortable rides, courteous drivers, and prompt service, others report issues with poor communication and no-show drivers at the airport.
Plus, there are instances where passengers were placed in budget community shuttles instead of the promised private transport.
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Customers appreciate the drivers’ willingness to provide information on local areas of interest.
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Reviewers highlight the cleanliness and well-maintained condition of the vehicles.
However, some travelers express concerns about delays and reservation problems, negatively impacting their overall experience.
Experiences
Customers generally appreciate the airport roundtrip transportation service, with many highlighting the comfortable rides, courteous drivers, and prompt service.
Travelers also value the drivers’ willingness to provide information on areas of interest. Plus, the vehicles are reported to be clean and well-maintained.
However, some customers have experienced poor communication regarding delays and reservations, with a few instances of no driver present at the airport.
There have also been reports of being placed in budget community shuttles instead of the promised private transport.
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Booking Confirmation
Confirmation of the airport roundtrip transportation booking is received at the time of purchase.
The booking confirmation includes essential details like:
- Pickup and drop-off locations
- Scheduled transfer times
- Contact information for the transportation provider
- Cancellation and refund policy
Customers can use the booking confirmation to plan their travel accordingly and reach out to the provider if they’ve any questions or concerns.
The confirmation ensures a smooth and organized transportation experience from the airport to the desired destination.
Accessibility and Participation
Who can partake in this airport roundtrip transportation service? Most travelers can participate as the service is wheelchair accessible.
Infant seats are also available, making it suitable for families. The private tour is for your group only, so you won’t be sharing the vehicle with strangers.
Just keep in mind that service animals are the only animals allowed. If you have any special needs or concerns, you can reach out to the provider at [email protected] for follow-up.
Whether you’re solo, with a group, or traveling with little ones, this private transportation option can accommodate your needs.
Contact for Issues
If customers have any issues or concerns, they can reach out to [email protected] for follow-up.
The team at EPIC Roundtrip Transportation is committed to resolving any problems promptly and professionally. Customers can expect:
- Timely responses to inquiries and complaints
- Thorough investigations into reported incidents
- Appropriate actions taken to address the concerns
The goal is to ensure a seamless and satisfactory experience for all travelers using EPIC’s airport roundtrip transportation services.
Customers can trust that their feedback will be taken seriously and that the company will work diligently to maintain its high standards of service.
Frequently Asked Questions
Is the Transportation Service Available for Individual Travelers?
Yes, the transportation service is available for individual travelers. The price is from €212.33 per group (up to 6 people), indicating it can accommodate single travelers as well as groups.
Are There Any Discounts or Promotional Offers Available?
The service doesn’t list any discounts or promotional offers. However, the price of €212.33 per group (up to 6 people) seems reasonable for a private roundtrip transportation service with inclusions like hotel/port pickup and drop-off.
How Are the Vehicles Maintained and Serviced?
The vehicles are well-maintained and serviced regularly. They undergo routine inspections, oil changes, and necessary repairs to ensure they’re in excellent condition for safe and comfortable transportation. The service team prioritizes vehicle upkeep for a reliable customer experience.
Can I Request a Specific Driver or Vehicle Type?
Specific driver or vehicle requests can’t be guaranteed, but the service uses well-maintained Suburban or Ford Expedition vehicles. Customers should communicate any special needs when booking to ensure the best possible experience.
What Is the Process for Providing Feedback or Making Complaints?
Customers can provide feedback or make complaints by contacting the company at [email protected]. The company will follow up on any comments or concerns to address the issues. Customers should include their reservation details when reaching out.
The Sum Up
Airport Roundtrip Exclusive Transportation offers a convenient private transfer service in Los Cabos. Their fleet of air-conditioned SUVs can accommodate up to six passengers, with options for infant seats and wheelchair accessibility. While some customers report communication issues or no-shows, the majority appreciate the courteous drivers and clean vehicles, making this a popular choice for seamless airport transfers.
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