The "ATVs, Ziplines, and Cenote Swim" tour from Cancun and Riviera Maya promises an exhilarating adventure for thrill-seekers. Explore the lush landscapes on an ATV, soar through the air on ziplines, and cool off with a refreshing swim in a cenote. With personalized attention and hassle-free transportation, this tour caters to moderately fit individuals seeking an unforgettable experience amidst the stunning natural beauty of the region. Whether you’re an adrenaline junkie or simply looking to learn about the great outdoors, this tour offers an unparalleled opportunity to create lasting memories.
Key Points
- This tour package offers a thrilling combination of zip lining, ATV riding, and cenote swimming in the Riviera Maya region near Cancun.
- The tour includes hotel pickup, snacks, water, and all necessary equipment, with optional add-ons like lockers and photos available.
- Safety and physical fitness requirements are in place, with weight limits for ziplines and ATVs, and restrictions on cell phone use during activities.
- Customer reviews highlight mixed experiences, with positive comments about friendly staff and negative feedback regarding equipment issues and hidden fees.
- The tour offers flexibility in scheduling, with morning and noon options available, and allows for booking adjustments and cancellations up to 24 hours prior.
Tour Overview and Details
This tour offers three quintessential Riviera Maya experiences – zip lining, ATV riding, and swimming in a cenote – all in a single exhilarating day.
Participants will enjoy a small-group setting, with a maximum of 15 people, for a more personalized experience. Convenient hotel pickup from Cancun is included, and the tour lasts around 1.5 hours from pickup to park arrival.
Visitors can choose from morning or noon schedules, depending on their preferences. The tour includes snacks, water, equipment, and round-trip transportation, though there are optional fees for lockers and photos.
You can also read our reviews of more tours and experiences in Cancun.
Inclusions and Additional Costs
The tour includes a variety of inclusions to enhance the overall experience. Along with snacks, a Mayan snack, and purified water, you will receive all necessary equipment for the ATV ride, zip line, and cenote swim.
Plus, round-trip air-conditioned transportation from Cancun or Playa del Carmen is provided, as well as ATV insurance.
While most activities are included, there are a few optional costs:
- $5 USD locker fee
- Photo package (additional cost)
- Recommended items like a change of clothes, towel, and sunscreen
Guests are encouraged to pack accordingly and prepare for a fun-filled day of adventure in the Riviera Maya.
Safety and Restrictions
Not wheelchair accessible, this tour is also not recommended for travelers with back problems, pregnant individuals, or those with serious medical conditions.
A moderate level of physical fitness is required for the activities. Weight limits are set at 270 pounds for ziplines and 300 pounds for ATVs.
Only adults 18 and over can drive the ATVs, and children must be accompanied by an adult.
For safety reasons, cell phone use is prohibited during the activities.
Customer Feedback and Experiences
Examining the overall customer feedback for this tour, a rating of 4.0 out of 25 reviews reflects a mixed experience.
Positive comments highlight the great staff, fun activities, and delicious food.
However, critiques focus on equipment issues, slow service, hidden fees, and organization challenges.
To enhance the experience, recommendations for VIP upgrades have been noted by some customers.
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Positive reviews praise the tour’s friendly staff and enjoyable activities.
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Negative feedback cites problems with equipment, service, and unexpected costs.
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Suggestions for VIP options indicate demand for a more premium experience.
Booking and Cancellation Policies
Free cancellation is available up to 24 hours before the experience starts.
If the hotel location changes, customers can make reservation adjustments through the booking engine.
For any inquiries regarding upgrades or booking issues, customer service is available to assist.
However, there have been reported problems with third-party booking services, so direct communication with the tour provider is recommended.
Choosing Your Tour Schedule
Customers can choose between morning and noon tour schedules when booking their Riviera Maya adventure.
The morning tour departs between 8:00-8:30 am from Cancun/Playa del Carmen, or 7:00-8:00 am from Tulum. The noon tour departs between 12:00-12:30 pm from Cancun/Playa del Carmen, or 11:00 am-12:00 pm from Tulum.
This flexibility allows travelers to select the schedule that best fits their plans. The tour duration is approximately 1.5 hours from pickup to park arrival, ensuring ample time for the thrilling activities ahead.
- Morning tour: 8:00-8:30 am Cancun/Playa del Carmen, 7:00-8:00 am Tulum
- Noon tour: 12:00-12:30 pm Cancun/Playa del Carmen, 11:00 am-12:00 pm Tulum
- Tour duration: Approximately 1.5 hours from pickup to park arrival
What to Bring and Prepare For
Typically, participants are recommended to bring a change of clothes, towel, closed-toe shoes, and swimsuit for the day’s water-based adventures.
Sunscreen, biodegradable insect repellent, and sunglasses are also suggested to protect against the Riviera Maya’s sunny climate.
While the tour provides snacks, water, and equipment, a small waterproof bag or pouch can be handy for storing personal items during the activities.
It’s important to follow the weight restrictions for the ziplines and ATVs, which have limits of 270 and 300 pounds, respectively.
Plus, guests should refrain from using their cell phones during the tour for safety reasons.
Frequently Asked Questions
Do I Need to Bring My Own Safety Equipment?
The tour provider includes all necessary safety equipment for the activities, such as ATV and zip line gear. However, guests should wear closed-toe shoes and bring a change of clothes for the cenote swim.
Can I Book the Tour for a Large Group?
Yes, the tour can accommodate large groups. The small-group tour has a maximum of 15 participants, but the operator can arrange for larger groups to book the experience together. Advance reservations and coordination are recommended for groups.
Is There an Option to Upgrade My Experience?
Yes, the tour provider offers VIP upgrades for an enhanced experience. Customers can inquire with customer service about options to personalize their tour, such as private guides or exclusive access to certain activities.
Can I Customize the Tour Itinerary to My Preferences?
Yes, you can customize the tour itinerary to your preferences. The tour provider offers optional VIP upgrades that allow you to enhance your experience by modifying the activities and schedule to better suit your interests.
What Happens if I Experience Motion Sickness During the Activities?
If you experience motion sickness during the activities, let the staff know immediately. They can provide sea sickness medication and accommodations to help you safely enjoy the experience. Don’t hesitate to speak up if you need assistance.
The Sum Up
This thrilling adventure from Cancun and Riviera Maya promises an unforgettable experience. Explore the region’s natural beauty through exhilarating ATV rides, zipline adventures, and refreshing cenote swimming. With personalized attention and included transportation, this tour is perfect for adventure-seeking travelers seeking to create lasting memories in a stunning setting.
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