Departures in High Country provide a reliable private transportation service from Tulum to Cancun Airport. Boasting a 100% recommendation rate, the company ensures a seamless travel experience with daily departures and amenities like complimentary WiFi, drinks, and wet towels. Passengers can expect a comfortable 2.5-hour ride in air-conditioned vehicles, though they’ll need to arrive at the airport 2.5 hours prior to their flight. While the service seems to deliver a hassle-free journey, there’s more to uncover about the booking process, accessibility options, and pricing details that may influence a traveler’s decision.
Key Points
- Daily private transportation service available from Tulum to Cancun Airport.
- Estimated travel time is 2.5 hours with a suggested airport arrival 2.5 hours before flight.
- Complimentary amenities like WiFi, beverages, and wet towels provided for passenger comfort.
- High customer satisfaction with a 100% recommendation rate from 36 reviews.
- Flexible booking and cancellation policy up to 24 hours prior to the scheduled departure.
Service Overview
Departures in High Country offers a private transportation service from Tulum to Cancun Airport.
The service has received 36 reviews, all of which recommend it 100% among travelers. Passengers ride in an air-conditioned vehicle on a one-way ticket.
The service overview includes pickup at the selected hotel and drop-off at Cancun International Airport.
Travelers should arrive at the airport 2.5 hours before their flight, as the estimated travel time from the hotel to the airport is 2.5 hours.
The driver will wait a maximum of 10 minutes before departure, with a full non-refundable charge for no-shows.
You can also read our reviews of more tours and experiences in Tulum.
Included Amenities
The service offers several amenities to enhance the passenger’s journey.
Travelers can enjoy complimentary WiFi on board to stay connected during the ride. They’ll also receive 2 Corona beers per person and a bottle of purified water to quench their thirst.
To freshen up, the service provides wet facial towels.
These thoughtful inclusions ensure passengers travel comfortably from Tulum to Cancun Airport. The amenities are designed to make the private transportation experience more enjoyable and convenient for all.
Pickup and Drop-off
Passengers are picked up at their selected hotel, with the driver waiting a maximum of 10 minutes before departure. After the hotel pickup, the air-conditioned vehicle heads to Cancun International Airport, where passengers are dropped off. Travelers are advised to arrive at the airport 2.5 hours prior to their flight.
| Pickup Details | Drop-off Details | Time Estimates |
|---|---|---|
| Selected hotel | Cancun International Airport | Pickup to Airport: 2.5 hours |
| Driver waits 10 minutes max | Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico | Suggested Airport Arrival: 2.5 hours prior to flight |
| Air-conditioned vehicle | – | – |
The trip from the hotel to the airport is estimated to take 2.5 hours.
Booking Information
Booking for the Departures in High Country service can be completed with ease. Customers receive a confirmation at the time of booking, ensuring a seamless experience. This private tour is exclusively for the group, making it a personalized journey.
Plus, the service is:
- Not wheelchair accessible, but stroller accessible and allows service animals.
- Offering a lowest price guarantee and free cancellation up to 24 hours before the experience.
- Available for reservation now with payment due later, providing flexibility for travelers.
The combination of these booking details ensures a stress-free planning process for those seeking transportation from Tulum to Cancun Airport.
Customer Feedback
How do the reviews for the Departures in High Country service stack up?
With an overall rating of 5.0 based on 36 reviews, the service appears to be highly recommended by travelers.
There aren’t any negative reviews reported, and one satisfied customer noted the service was "safe, on time, nice vehicle and great staff."
Travelers seem pleased with their selection, expressing they’d book again.
The reviews, sourced from reputable platforms like Viator and Tripadvisor, provide confidence in the quality of the private transportation service from Tulum to Cancun Airport.
Departure Frequency
The Departures in High Country service offers frequent trips from Tulum to Cancun Airport. Based on the information provided, travelers can expect the following departure details:
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Departures are available on a daily basis, making it convenient for travelers to schedule their transportation.
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The service operates with a high level of reliability, as indicated by the 100% recommendation rate from 36 reviews.
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Passengers are advised to arrive at the airport 2.5 hours prior to their flight, ensuring ample time for check-in and security procedures.
With these frequent and reliable departures, travelers can plan their journey to Cancun Airport with confidence and ease.
Accessibility Options
According to the information provided, what accessibility options are available for the Departures in High Country service? The service is not wheelchair accessible, but it is stroller accessible. Plus, service animals are allowed, and infant seats are available. These accessibility options are summarized in the following table:
| Accessibility Option | Supported? |
|---|---|
| Wheelchair Accessible | No |
| Stroller Accessible | Yes |
| Service Animals Allowed | Yes |
| Infant Seats Available | Yes |
This suggests the Departures in High Country service can accommodate a range of travelers, though individuals with specific mobility needs may need to make alternative arrangements.
Pricing and Cancellation
Departures in High Country offers a competitively-priced one-way transportation service from Tulum to Cancun Airport, with a lowest price guarantee.
Customers can reserve now and pay later, and enjoy free cancellation up to 24 hours before the experience starts.
To provide further assurance, the service features:
- A non-refundable charge if the driver waits more than 10 minutes past the scheduled departure time.
- Confirmation received at the time of booking.
- A private tour/activity exclusively for the customer’s group.
This pricing and cancellation policy ensures a seamless and reliable transportation experience for travelers.
Frequently Asked Questions
Can I Bring My Own Food and Drinks Onboard?
According to the service overview, passengers are provided with 2 Corona beers and a bottle of purified water per person. However, the policy on bringing your own food and drinks is not explicitly stated, so it’s best to check with the service provider.
Do I Need to Provide My Own Identification for Pickup?
You don’t need to provide your own identification for pickup. The service will arrange transportation directly from your hotel, and the driver will be waiting for you. Just let them know your hotel details when you book.
Is There an Option to Stop at Any Locations Along the Way?
The service does not appear to offer any stops along the way between Tulum and Cancun Airport. It’s a direct one-way transfer service to the airport. Passengers should plan to arrive at the airport 2.5 hours prior to their flight.
Can I Modify My Booking After It’s Been Confirmed?
Based on the information provided, once a booking is confirmed, it can typically be modified, but there may be fees or restrictions. Customers should contact the service provider directly to inquire about any changes they’d like to make to their booking.
What Is the Procedure if My Flight Is Delayed or Cancelled?
The tour operator allows for free cancellation up to 24 hours before the experience starts. However, if your flight is delayed or cancelled, you’ll need to notify the operator as soon as possible to discuss rebooking or refund options.
The Sum Up
Departures in High Country provides a reliable private transfer service from Tulum to Cancun Airport. With daily departures, air-conditioned vehicles, and complimentary amenities, travelers can enjoy a comfortable journey. The service has a 100% recommendation rate, making it a convenient choice for those seeking a seamless airport transfer. Passengers are advised to arrive at the airport 2.5 hours prior to their flight.
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- Audio Guide Tulum, Audio Guide App Maya Tulum (Appstore/Playstore)
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