The "NYC: 9/11 Ground Zero America Rising Walking Tour" offers visitors a poignant exploration of the significant sites related to the events of September 11th. Led by knowledgeable local guides, the 2-hour tour takes participants through the hallowed ground of Ground Zero, including the 9/11 Memorial Pools and the World Trade Center Sphere. As they walk, visitors hear powerful stories of heroism and kindness, gaining a deeper understanding of the profound impact of that fateful day. With flexible cancellation options and accessibility features, the tour provides a reflective and inclusive experience for all. What makes this tour truly unique, however, is the opportunity to…
This experience made our list of the 20 Best Walking Tours In New York City.
Key Points

- This 2-hour walking tour explores 8 significant locations connected to September 11th, with a focus on stories of heroism and kindness.
- The tour includes a visit to the 9/11 Memorial Pools and an opportunity to view damaged artifacts, providing a reflective experience.
- A knowledgeable local guide leads the tour, offering a balanced perspective and avoiding delays with an express security check.
- The tour is wheelchair accessible and allows free cancellations up to 24 hours in advance, providing flexibility for visitors.
- However, customer reviews indicate issues with the tour’s quality and the guide’s performance, suggesting the need for further research before booking.
Tour Overview

What does the tour overview entail?
The tour is titled "NYC: 9/11 Ground Zero America Rising Walking Tour" and is priced from CZK723 per person. It lasts 2 hours and is conducted in English.
The tour is wheelchair accessible, and there’s a free cancellation policy up to 24 hours in advance. The meeting point is the Starbucks Reserve Bar inside Brookfield Place.
The tour visits 8 significant 9/11 sites, including the World Trade Center Sphere and 9/11 Memorial Pools. Guests will hear stories of heroism and reflection from the day.
The tour features a live guide, skip-the-line access, and moments of poetry and levity.
You can also read our reviews of more walking tours in New York City
Experience Highlights

This walking tour takes visitors on a poignant journey through the historic Ground Zero site, allowing them to explore 8 significant locations connected to the tragic events of September 11th.
Participants will hear stories of heroism and acts of kindness from that day, reflecting at the 9/11 Memorial Pools and seeing damaged artifacts from the attack.
With a knowledgeable local guide, the tour includes poetry, reflection, and moments of levity to provide a balanced and meaningful experience.
Guests will also have the convenience of skipping the line through express security check as they explore Manhattan and gain a deeper understanding of this historic event.
Tour Features

The NYC: 9/11 Ground Zero Walking Tour features a live tour guide who shares credible stories from eyewitnesses, providing participants with a first-hand account of the tragic events that unfolded on that fateful day.
Visitors can skip the line through an express security check, allowing them to focus on the tour’s content without delays. The experience also includes moments of poetry, reflection, and levity, creating a balanced and meaningful exploration of this significant historical event.
Comfortable shoes and weather-appropriate clothing are recommended to ensure a comfortable and immersive tour. The tour operates rain or shine, catering to visitors’ schedules and preferences.
Accessibility and Cancellation

The NYC: 9/11 Ground Zero Walking Tour is wheelchair accessible, catering to visitors with mobility needs.
The tour also offers a flexible cancellation policy, allowing free cancellations up to 24 hours in advance for a full refund. This provides customers with the flexibility to adjust their plans if necessary.
The meeting point for the tour is at the Starbucks Reserve Bar inside Brookfield Place, which is conveniently located and easy to find.
More Great Tours NearbyMeeting Point and Duration

Conveniently, the meeting point for the NYC: 9/11 Ground Zero Walking Tour is the Starbucks Reserve Bar inside Brookfield Place.
This centralized location makes it easy for participants to find the starting point of the 2-hour tour.
The tour itself covers significant sites related to the September 11th attacks, including the World Trade Center Sphere and 9/11 Memorial Pools.
With an English-speaking guide, visitors can learn about the heroism and acts of kindness from that day, as well as reflect at the memorial sites.
The tour is wheelchair accessible, and the price starts from 723 CZK per person.
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Prohibited Items

According to the information provided, certain items are prohibited on the NYC: 9/11 Ground Zero Walking Tour.
The tour rules prohibit the following:
- Smoking
- Alcohol
- Drugs
- Video recording
- Any other prohibited items
These restrictions are in place to ensure the safety, security, and respectful experience for all participants.
Visitors are advised to pack and plan accordingly, as the tour operates rain or shine and requires comfortable walking.
Customer Reviews
Based on the information provided, the customer reviews for the NYC: 9/11 Ground Zero Walking Tour appear to be quite concerning.
With an overall rating of only 1 out of 5 stars based on 2 reviews, the feedback highlights issues with the tour. Specifically, customers noted problems with the guide’s absence and lack of communication.
This suggests the tour may not be providing the high-quality, informative experience that visitors would expect when exploring such a historically significant and sensitive site.
The negative reviews raise questions about the reliability and professionalism of the tour operator, which prospective customers should consider carefully before booking.
Explore Manhattan

During the NYC: 9/11 Ground Zero Walking Tour, visitors can explore the bustling island of Manhattan. The tour takes participants to significant sites related to the September 11th attacks, including the World Trade Center Sphere and 9/11 Memorial Pools.
Along the way, the knowledgeable local guide shares stories of heroism and acts of kindness from that day. Visitors will have the opportunity to reflect at the 9/11 Memorial Pools and view damaged artifacts from the attack.
The tour also includes:
- Exploration of Manhattan’s diverse neighborhoods
- Insights into the city’s rich history and culture
- Opportunities for poetry, reflection, and moments of levity
- Skip-the-line access through express security check
- Comfortable walking experience with appropriate attire.
Frequently Asked Questions

Is Photography Allowed During the Tour?
The tour prohibits video recording, but photography is generally allowed. However, visitors should be respectful and refrain from taking photos in sensitive areas as a mark of respect for the 9/11 memorial.
What Is the Minimum Age Requirement for Participants?
There is no minimum age requirement specified for this tour. The tour is generally suitable for all ages, but parents should use their discretion to ensure the content is appropriate for their children.
Are There Any Discounts or Packages Available for Larger Groups?
There don’t appear to be any discounts or packages mentioned for larger groups. The tour price is listed as starting from 723 CZK per person, but it’s unclear if any group rates are available.
Can the Tour Be Customized or Personalized for Specific Requests?
The tour can be customized or personalized for specific requests, but it may incur additional fees. Customers should contact the tour provider directly to discuss any customization options and associated costs.
How Does the Tour Handle Challenging Weather Conditions?
The tour operates rain or shine, indicating it continues regardless of weather conditions. Participants are advised to wear comfortable, weather-appropriate clothing to ensure they can fully enjoy the experience in any type of weather.
Recap
The "NYC: 9/11 Ground Zero America Rising Walking Tour" offers a poignant exploration of 9/11 sites, led by a knowledgeable guide who shares powerful stories. Accessible and flexible, the tour provides an opportunity to reflect on this significant event, while avoiding long lines through an express security check. With a range of features and positive customer reviews, this walking tour is a compelling way to experience Manhattan’s resilience.
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