One-Way Private Airport Transfer Cancun & Riviera Maya

Travelers seeking a hassle-free airport transfer from Cancun to their Riviera Maya destination can consider the one-way private airport transfer service. This personalized option accommodates up to 15 passengers, ensuring a comfortable and convenient journey. Drivers meet guests at the terminal, offering door-to-door service available daily from 8 am to 8 pm. With inclusive rates covering taxes, fees, and gratuities, as well as flexible luggage handling and easy rescheduling, this transfer service promises a smooth start to any Cancun vacation. Exploring the details of this offering could uncover the ideal transportation solution for your travel needs.

Key Points

• Private one-way airport transfer service from Cancun Airport to Cancun, Playa del Carmen, and Riviera Maya with a maximum group size of 15 passengers.
• Includes one-way shared transfer, local taxes, airport/departure tax, and gratuities, with an additional fee for oversized baggage.
• Driver greets passengers at the arrival terminal for door-to-door service, operating daily from 8:00 am to 8:00 pm.
• Service is not wheelchair accessible, but folding wheelchairs may be accommodated for a fee, and stroller access and infant seats are available.
• Booking is available online or via call center, with free cancellation and unlimited rescheduling up to 24 hours before the experience.

Service Overview

The private airport transfer service from Cancun Airport provides one-way transportation to destinations within Cancun, Playa del Carmen, and the Riviera Maya region.

With a small group size of 15 or fewer, the service offers personal attention. A driver greets passengers at the arrival terminal for door-to-door service, available from 8:00 am to 8:00 pm.

However, the service isn’t available for Airbnb, private homes, condominiums, or residences.

The service includes one-way shared transfer, local taxes, airport/departure tax, and gratuities, but charges extra for oversized baggage and excess luggage.

Inclusions and Charges

This service includes the one-way shared transfer, local taxes, airport/departure tax, and gratuities.

An oversized baggage charge of $5 per piece each way applies. The luggage policy allows one piece of luggage and one piece of hand luggage per person, with excess luggage subject to additional charges.

Travelers should keep this in mind when packing for their trip to Cancun or the Riviera Maya.

Arrival and Pickup

Upon arrival at Cancun Airport, a representative awaits you outside the terminal with a banner displaying your name.

For departures, you’ll need to contact the call center to schedule a pickup based on your flight itinerary. You have the option to select pickup points or request a specific meeting point.

The service is available from 8:00 am to 08:00 pm daily. However, it’s not available for AirBnB, private homes, condominiums, or residences.

The one-way shared transfer includes local taxes, airport/departure tax, and gratuities. Oversized baggage incurs an additional charge of $5 per piece each way.

Accessibility

The private airport transfer service is not wheelchair accessible, but folding wheelchairs may be accommodated, albeit with additional costs for vehicles equipped with ramps. Stroller access and infant seats are available, making it suitable for families. Most travelers can participate, and service animals are allowed.

Accessibility Features	Available
Wheelchair Accessible	No
Stroller Access	Yes
Infant Seats	Yes

Travelers should review the accessibility options and contact the provider if they have specific needs to ensure a smooth and comfortable transfer experience.

Customer Experiences

How have customers rated and experienced this private airport transfer service?

Based on 15 reviews, the service has an overall rating of 4.5 out of 5 stars. Positive feedback highlights the promptness of drivers, their friendly demeanor, and the safe rides provided.

However, some customers reported difficulties in locating drivers or experiencing delays. Despite these isolated negative experiences, many reviewers recommended the service for future travel, praising the professionalism and helpfulness of the drivers.

Booking and Cancellation

Customers can book this private airport transfer service conveniently online or by contacting the call center. The service provides confirmation upon booking, and offers free cancellation and unlimited rescheduling up to 24 hours before the experience. This gives customers the flexibility to adjust their plans as needed.

The transfer service isn’t available for private homes, condominiums, or residences, but rather focuses on providing door-to-door service from the Cancun Airport to downtown Cancun, Playa del Carmen, or the Riviera Maya.

With small group sizes and a team of friendly, professional drivers, the service aims to ensure a smooth and stress-free start to any Cancun or Riviera Maya vacation.

Frequently Asked Questions

Beyond the booking and cancellation details, customers often have additional questions about the private airport transfer service.

The most common queries include:

1. Can I request a specific pickup location? Yes, you can select your preferred pickup point or request a specific meeting location when booking.

2. Is the service wheelchair accessible? No, the service isn’t wheelchair accessible, but folding wheelchairs may be accommodated for an additional fee.

3. Are there any restrictions on luggage? Each passenger is allowed one piece of luggage and one piece of hand luggage for free, with additional bags subject to extra charges.

4. What if my flight is delayed? The service is available from 8:00 am to 8:00 pm, so you can contact the call center to reschedule your pickup based on your updated flight itinerary.

Frequently Asked Questions

Can I Request a Specific Vehicle Type?

Yes, customers can request a specific vehicle type, though this may incur additional charges. The service offers a range of vehicle options to accommodate different party sizes and luggage needs.

Is There a Surcharge for Early/Late Arrivals?

There is no surcharge for early or late arrivals on this shuttle service. The shuttle operates from 8:00 am to 8:00 pm, and the schedule is flexible to accommodate travelers’ flight times.

Can I Leave My Luggage With the Driver?

According to the provided details, passengers cannot leave their luggage with the driver. The service only includes one piece of luggage and one piece of hand luggage per person, with excess luggage subject to additional charges.

Do You Offer Meet-And-Greet Services at the Airport?

Yes, the service offers meet-and-greet services at the airport. A representative waits outside the terminal with a banner displaying the customer’s name to greet them upon arrival for door-to-door service.

How Do I Get in Touch With the Driver if I’m Delayed?

If there’s a delay, passengers can contact the call center to reschedule their pickup based on their updated flight schedule. The driver will then be informed and wait at the designated meeting point.

The Sum Up

The One-Way Private Airport Transfer provides a seamless travel experience from Cancun Airport to Cancun, Playa del Carmen, and Riviera Maya. With inclusive rates, hassle-free logistics, and personalized service for up to 15 passengers, this transfer ensures a comfortable and convenient journey. Customers can enjoy door-to-door service, flexible luggage accommodations, and easy rescheduling, making it an ideal choice for a stress-free start to their Riviera Maya vacation.