Orchid Airport Lei Greeting (Maui, Kahului Airport, OGG)

The Orchid Airport Lei Greeting at Maui’s Kahului Airport (OGG) offers a warm Hawaiian welcome for travelers. Available daily, friendly greeters present arriving guests with beautiful orchid leis and personalized signs. While reviews are mixed, it’s a charming way to start a vacation. But what makes this experience so unique, and is it worth the cost? Let’s take a closer look.

Good To Know

• Traditional Hawaiian welcome experience at Kahului Airport (OGG) in Maui, available daily from 9 AM to 9 PM.
• Greeters in purple and white meet guests at the bottom of the escalator before baggage claim, providing a welcome sign and orchid leis.
• Service is wheelchair and stroller accessible, with convenient access to public transportation.
• Pricing starts at $47.38 per person, with reservations requiring arrival flight details and free cancellations up to 24 hours in advance.
• Overall customer feedback is mixed, with praise for the orchids and greeters, but some finding the service overpriced compared to leis at baggage claim.

Overview of the Orchid Airport Lei Greeting

The Orchid Airport Lei Greeting is a traditional Hawaiian welcome experience offered at Maui’s Kahului Airport (OGG).

Lasting from January 1, 2021, to March 2, 2026, the service is available daily from 9 AM to 9 PM.

Greeters, wearing purple and white, meet guests at the bottom of the escalator before baggage claim, holding a name sign and selected leis.

The greeting includes a welcome sign and orchid leis.

With 78 reviews and a 4.3-star rating, the experience caters to various needs, from wheelchair accessibility to service animals.

Location and Accessibility

The Orchid Airport Lei Greeting takes place at Kahului Airport (OGG) in Maui, Hawaii.

The service is wheelchair and stroller accessible, and service animals are allowed. The greeting area is located near public transportation, making it convenient for travelers.

Guests are met by greeters wearing purple and white, holding a welcome sign and selected leis, at the bottom of the escalator before baggage claim.

The activity concludes at the meeting point, and guests must arrange their own transportation to and from the airport.

Greeting and Inclusives

When guests arrive at Kahului Airport, greeters from the Orchid Airport Lei Greeting service meet them at the bottom of the escalator before baggage claim.

Wearing purple and white, the greeters hold a name sign and a selection of orchid leis. The service includes a welcome name sign and the signature orchid leis.

It’s an accessible experience, with wheelchair and stroller access, as well as allowance for service animals.

The greeting takes place near public transportation, ensuring a convenient start to the Maui visit.

Pricing and Reservations

Starting from $47.38 per person, the Orchid Airport Lei Greeting service offers a memorable welcome to Maui.

Guests can reserve the experience by providing their arrival flight information, including airline, flight number, and arrival time. Cancellations are free up to 24 hours before the service.

The activity concludes at the meeting point, the Kahului Airport, where a greeter in purple and white will welcome travelers with an orchid lei and a name sign.

Wheelchair and stroller accessible, the service is also near public transportation, making it convenient for all visitors.

Customer Feedback and Experiences

Although the Orchid Airport Lei Greeting service has an overall rating of 4.3 stars from 78 total reviews, customers have expressed mixed feelings about the experience.

Many travelers appreciate the beautiful orchids, friendly greeters, and special touch for first-time visitors. However, some guests found the service overpriced compared to leis available at baggage claim and reported brief interactions with greeters.

Guests celebrating special occasions like weddings and anniversaries expressed mixed feelings about the value of the experience.

Special Occasions and Celebrations

Travelers celebrating special occasions like weddings and anniversaries have expressed mixed feelings about the value of the Orchid Airport Lei Greeting experience.

Some found the $47.38 per person cost worthwhile, citing the experience as a memorable start to their special trip.

Others felt the brief interaction with the greeter and the leis available at baggage claim didn’t justify the price.

Transportation and Meeting Point

The Orchid Airport Lei Greeting doesn’t include transportation to or from the activity’s meeting point at Kahului Airport.

Guests are responsible for arranging their own transportation, whether by rental car, rideshare, taxi, or public transportation.

The meeting point is located at the bottom of the escalator before baggage claim, where the friendly greeters will be waiting with their name signs and selected orchid leis.

Once the greeting is complete, the activity concludes at the same meeting point location, and guests will need to continue their journey on their own.

Service Provider and Duration

The Orchid Airport Lei Greeting service is provided by Alii Greeting Service, a local company specializing in authentic Hawaiian greetings and experiences.

The service is available daily from 9:00 AM to 9:00 PM, ensuring travelers can enjoy the traditional welcome upon arrival.

The service’s duration is from January 1, 2021, to March 2, 2026, giving visitors ample time to experience this special Maui tradition.

The greeting service is a popular choice, with 78 total reviews and an overall rating of 4.3 stars, indicating a positive experience for most travelers.

Frequently Asked Questions

Can I Choose the Specific Type of Orchid Lei?

No, customers cannot choose the specific type of orchid lei. The service provides a standard orchid lei greeting upon arrival at the airport. The lei type is selected by the provider based on availability.

Is There an Option for a Couple’s Lei Set?

Yes, the service offers a couple’s lei set option. Customers can reserve two coordinating orchid leis for an additional cost when booking their airport greeting experience.

Do I Need to Prepay the Full Amount Upfront?

No, you don’t need to prepay the full amount upfront. The service allows for free cancellation up to 24 hours before the experience starts, so you can pay the full amount later.

Can the Lei Be Delivered Directly to My Accommodation?

No, the lei cannot be delivered directly to your accommodation. The service is only available at the airport, where the greeter meets guests at the bottom of the escalator before baggage claim to provide the orchid lei.

What Is the Refund Policy for Last-Minute Changes?

The refund policy allows for free cancellation up to 24 hours before the experience. Last-minute changes may incur fees, so it’s best to communicate any changes to the provider as soon as possible.

The Sum Up

The Orchid Airport Lei Greeting provides a traditional Hawaiian welcome for travelers arriving at Maui’s Kahului Airport. Despite mixed reviews, the experience remains a charming way to start a Hawaiian vacation. Visitors can reserve the service in advance and receive a personalized welcome with an orchid lei from friendly greeters. The greeting is available daily from 9 AM to 9 PM, offering a memorable start to any trip to the island.