Traveling to and from Ao Thammachat Pier, Koh Chang, and Bangkok has never been easier thanks to the reliable private transfer service. With 24/7 availability and flexible pickup options, customers can enjoy a seamless and stress-free journey. Whether you’re traveling solo or in a group, the service offers a range of vehicle choices to accommodate your needs. The English-speaking drivers ensure a smooth and comfortable ride, guiding you through the scenic routes. However, it’s the exceptional booking and payment policies that truly set this service apart, allowing travelers to plan their trip with complete peace of mind.

Key Points

Private Transfer To/From Ao Thammachat, Koh Chang Pier & BKK - Key Points

  • Offers private transfer services from Bangkok City, Suvarnabhumi Airport (BKK), and Don Mueang Airport (DMK) to Ao Thammachat Pier.
  • Pricing starts at €192.94 for groups of up to 3 passengers, with free cancellation up to 24 hours in advance.
  • Provides direct pickups from hotels or airports, with English and Thai-speaking drivers for seamless communication.
  • Various vehicle options available to accommodate different group sizes and luggage needs.
  • Adheres to clear policies for no-shows, flight delays, and vehicle breakdowns to ensure a smooth transfer experience.

Service Overview

Private Transfer To/From Ao Thammachat, Koh Chang Pier & BKK - Service Overview

This service offers private transfers from Bangkok City, Suvarnabhumi Airport (BKK), or Don Mueang Airport (DMK) to Ao Thammachat Pier on Koh Chang.

Pricing starts from €192.94 per group of up to 3 passengers. Cancellation is free up to 24 hours in advance for a full refund.

The service operates 24 hours a day, providing convenience for travelers. Booking is flexible, with no upfront payment required.

However, it’s essential to inform the operator of any changes to pickup time or location at least 24 hours before departure to ensure a smooth experience.

You can check availability for your dates here:

Booking and Payment

Private Transfer To/From Ao Thammachat, Koh Chang Pier & BKK - Booking and Payment

Customers can reserve this private transfer service without any upfront payment.

Travelers can book their spot and pay later, providing them with flexible travel plans.

It’s important, however, to inform the operator of any changes to the pickup time or point at least 24 hours before departure. This allows the service to accommodate the updated details.

The reserve now, pay later option ensures customers don’t have to make an immediate payment, giving them the freedom to finalize their travel arrangements closer to the travel date.

Pickup and Driver Info

Private Transfer To/From Ao Thammachat, Koh Chang Pier & BKK - Pickup and Driver Info

Direct pickups from either the hotel or airport are provided.

Upon arrival at Bangkok’s Suvarnabhumi Airport (BKK), guests will meet their driver at Gate 3. For Don Mueang Airport (DMK), the meeting point is at Gate 5 where a representative will be holding a placard.

The drivers are fluent in both English and Thai, ensuring smooth communication throughout the journey.

Passengers are advised to depart from their hotels with ample time to account for potential traffic conditions, with a recommended buffer of 3-4 hours prior to the scheduled flight departure.

Vehicle Options and Capacity

The private transfer service offers a selection of vehicle options to accommodate various group sizes and luggage requirements.

Sedan vehicles can transport up to 3 passengers with 2 pieces of luggage. For larger groups, MPVs are available, seating up to 4 passengers and carrying 4 pieces of luggage.

For even bigger parties, 10-passenger vans with 9 luggage spaces are provided. An additional surcharge of 200 THB applies for hotels located outside the Pratunam, Silom, and Sukhumvit zones.

Customers should keep in mind these vehicle capacities when booking their private transfer to ensure a comfortable and stress-free journey to Ao Thammachat Pier.

No-Show Policy

A no-show policy governs the consequences for customers who fail to show up for their scheduled private transfer. The operator has set clear guidelines in this regard:

Pickup Location No-Show Time
Hotel 30 minutes
Airport 1 hour

If a customer doesn’t show up within the specified time, they will be considered a no-show, and the driver will depart. In such cases, the customer will forfeit the entire cost of the transfer. Customers are advised to notify the operator immediately of any flight delays to avoid being marked as a no-show and incurring penalties.

Flight Delay Notification

Customers are required to notify the operator of any flight delays at least 1 hour before the scheduled departure time. This allows the operator to reschedule the private transfer accordingly.

Failure to provide this advance notice may result in missed pickups or additional charges. The operator will work to accommodate the new flight details, but can’t guarantee availability or pricing if notification is provided less than an hour in advance.

Timely communication is essential to ensure a smooth and stress-free transfer experience. Customers are encouraged to stay in close contact with the operator throughout their travel plans to avoid any complications.

Pet and Oversized Items

Private Transfer To/From Ao Thammachat, Koh Chang Pier & BKK - Pet and Oversized Items

Oversized items like skis, surfboards, or pet companions aren’t accommodated on the private transfer service.

The operator doesn’t provide transportation for these types of items due to space constraints and safety concerns. This policy is in place to ensure a seamless and comfortable journey for all passengers.

The allowed luggage is limited to:

  • 2 pieces per sedan passenger
  • 4 pieces per MPV passenger
  • 9 pieces per van passenger

Passengers are advised to plan accordingly and leave any oversized belongings behind when booking this transfer service to Ao Thammachat Pier.

Vehicle Breakdown and Late Pickup Penalties

In the event of a vehicle breakdown during the transfer, the operator will promptly arrange alternative transportation for passengers.

They understand the importance of getting travelers to their destination on time, so they’ll work quickly to provide a replacement vehicle.

There’s no need to worry about refunds, as the operator covers the cost of the alternative transport.

However, late pickups due to factors within the traveler’s control may result in penalties.

If the driver is delayed by 30 minutes to an hour, there’s a 300 THB fee.

If the delay exceeds an hour, the traveler receives a full refund.

The operator strives to provide a seamless experience, handling any issues that may arise.

Frequently Asked Questions

Private Transfer To/From Ao Thammachat, Koh Chang Pier & BKK - Frequently Asked Questions

What Time Does the Transfer Service Operate?

The transfer service operates 24 hours a day, providing flexible transportation options for travelers. The service is available around the clock, ensuring convenience and accessibility for those with varying travel schedules.

Is There an Option for Shared Shuttle Service?

Unfortunately, the service does not offer a shared shuttle option. It provides only private transfer services, with options for sedan, MPV, or van depending on the number of passengers and luggage.

How Can I Contact the Driver During the Transfer?

The traveler can contact the driver during the transfer by calling the provided phone number. The operator will relay messages to the driver to ensure effective communication and address any needs that arise throughout the journey.

Do I Need to Provide My Own Child Safety Seat?

No, you don’t need to provide your own child safety seat. The private transfer service can accommodate child safety seats upon request, so simply let the operator know you’ll need one when you book your trip.

Is There a Charge for Extra Stops or Wait Time?

Yes, there are additional charges for extra stops or wait time. The service provider charges 300 THB for 30 minutes to 1 hour of wait time, and a full refund if the delay exceeds 1 hour.

Recap

Private transfers to and from Ao Thammachat Pier, Koh Chang, and Bangkok (BKK) offer a convenient, flexible, and reliable transportation option for travelers. With 24/7 service, free cancellation, and a reserve now, pay later policy, customers can enjoy a stress-free journey. English-speaking drivers and various vehicle choices ensure a seamless travel experience, catering to different group sizes and needs.