Planning your arrival or departure from Tulum can be less stressful with a private transportation service that promises comfort, safety, and efficiency. Whether you’re arriving after a long flight or heading to the airport, this private transfer offered by ALFER TRANSFER aims to make your journey smooth and straightforward. This review provides an honest look at what to expect, highlighting its benefits, potential drawbacks, and who would best benefit from this service.
What we love about this service is its personalized nature—only your group participates, avoiding the chaos of shared shuttles. Plus, the flexibility of pickup times and the modern, authorized units offer reassurance about quality and safety. On the flip side, a possible consideration is that the price is fixed per group, which may be less economical for solo travelers or couples, but still quite reasonable given the private nature of the service. If you value privacy, punctuality, and seamless transfers, this option suits travelers who want to start or end their trip with as little fuss as possible.
This service is especially ideal for those with early or late flights, groups traveling together, or anyone unfamiliar with local transportation options. If you’re looking for a reliable, private transfer that can handle your luggage and get you comfortably to your hotel or airport, this is a solid choice.
Key Points

- Private, exclusive service ensures only your group participates.
- Flexible pickup and duration cater to your flight schedule.
- Modern, authorized units prioritize safety and comfort.
- Booking in advance helps secure your spot, especially during peak travel times.
- Cost per group may be less economical for solo travelers but works well for groups.
- Free cancellation policy offers peace of mind if plans change unexpectedly.
An In-Depth Look at the Private Transportation Service in Tulum

When it comes to arriving in or departing from Tulum, Mexico, the first impression truly sets the tone for your trip. A smooth, hassle-free transfer can turn travel stress into a moment of relaxation. The private transportation service by ALFER TRANSFER offers just that—a straightforward, comfortable ride designed specifically for your group.
You can also read our reviews of more private tours in Tulum
What is Included and What is Not
For $91.40 per group (up to four people), you’re getting private transportation that takes you from Tulum Airport directly to your hotel, Playa del Carmen, or the Riviera Maya. This fee covers the vehicle and driver—no sharing with strangers, no waiting for other groups. The service is booked via a mobile ticket, making it easy to organize on your schedule.
However, it’s worth noting that soda or pop isn’t included, so if you’re craving a refreshing beverage during your ride, you’ll need to bring your own. Also, while transportation is the main feature, travelers should be aware that this isn’t a guided tour but a direct transfer service.
The Booking Process and Availability
Most travelers tend to book about 12 days in advance, which is wise during busy seasons or holidays. After booking, you’ll receive confirmation within 48 hours—if your plans change, the free cancellation up to 24 hours before your scheduled pickup provides flexibility.
Duration and Flexibility
The trip duration varies from 30 minutes to approximately 2 hours and 40 minutes, depending on your pick-up or drop-off location and traffic conditions. It’s flexible enough to accommodate early morning or late-night flights, giving you peace of mind that your transfer will align with your travel schedule.
The Vehicle and Driver Experience
The units are described as new, authorized by ASUR, and driven by private drivers, ensuring a safe and modern experience. Travelers can expect a clean, well-maintained vehicle, providing comfort after a long flight or before a busy journey home.
Who Would Benefit Most?
This service appeals especially to families, small groups, or couples looking for privacy and convenience. If you prefer not to navigate local transportation or exchange cash with multiple drivers, this tailored private service is ideal. It’s also perfect for those who want to avoid the unpredictability of taxis or shuttle buses, especially when timing is critical.
The Travel Experience: What You Can Expect

Once you land at Tulum Airport, a driver with your name will be waiting in the arrivals area, ready to escort you directly to your vehicle. No wandering around looking for a taxi or trying to decipher local transportation options — just a simple, door-to-door service.
The modern units are designed for comfort, with enough space for luggage and passengers alike. The private nature of the transfer means you can relax, chat, or enjoy the scenery without interruptions. Depending on your hotel location, the drive may take just half an hour or stretch to nearly three hours if you’re traveling from a more distant destination, but the key is that your schedule is in your hands.
Review Insights and Traveler Perspectives
Though the service currently has no publicly posted reviews, the positive features mentioned are consistent across similar private transfer services in the area. Travelers appreciate the ease of booking and confidence in safety, especially when using authorized units. The flexibility of timing and direct service are also highly valued.
Practical Tips
- Consider adding snacks or drinks if you’re sensitive to dehydration after a flight.
- Confirm your pickup time well in advance to ensure smooth coordination.
- If traveling with more luggage or special needs, check with the provider about vehicle size.
- Remember, cancelations are free up to 24 hours before, so don’t hesitate if your plans are uncertain.
Who Should Use This Service?

If you prioritize comfort, privacy, and reliability, this transfer service is well suited for you. It fits well with travelers who want to avoid the stress of finding transportation after a long flight or those arriving late at night. It’s also an excellent option for small groups or families who prefer traveling together without sharing space or services.
Travelers on a budget might find these private transfers more expensive than shared shuttles, but in terms of value for the convenience and peace of mind, many consider it worthwhile. For those who are first-timers to the area, this service offers a trusted, straightforward beginning or conclusion to your trip.
The Sum Up
A private transfer from Tulum Airport offers a straightforward, comfortable way to start or end your stay in this beautiful part of Mexico. For a flat fee per group, you gain the peace of mind of knowing that your transportation is taken care of, with safety, cleanliness, and convenience prioritized.
This service is especially valuable for families, couples, or small groups who want to skip the hassle of shared rides and enjoy a personalized experience. With flexible pickup times and a straightforward booking process, it’s an excellent choice for travelers who value reliability and ease.
While not the cheapest option if traveling solo, the peace of mind and comfort it provides make it a worthwhile investment for most groups. If you’re arriving or departing from Tulum and want a hassle-free start or finish to your trip, this private transfer is a practical, trustworthy option that’s worth considering.
FAQ
How do I know my pickup is confirmed?
You will receive confirmation within 48 hours of booking, and the provider will likely communicate your pickup details directly.
Can I cancel this service?
Yes, you can cancel for free up to 24 hours before your scheduled pickup, which provides flexibility if your plans change.
What if my flight is delayed?
While the specific policy on delays isn’t detailed, most private transfers are flexible enough to accommodate delays. It’s best to contact the provider if your arrival time changes.
Is the vehicle suitable for large groups?
This service is designed for groups up to four people. Larger groups may need to arrange additional vehicles.
Are drinks or snacks included?
No, soda or pop aren’t included, but you’re free to bring your own if desired.
Is this service available at all hours?
Yes, it accommodates early or late flights, providing flexibility for your schedule.
Will I be waiting long for my driver?
Typically, the driver will be waiting in the arrivals area, but small delays in customs or baggage claim might affect pickup times.
How many stops or detours are included?
This is a direct, private transfer; no additional stops are included unless specifically requested in advance.
What safety measures are in place?
Vehicles are authorized by ASUR, ensuring they meet safety standards, and private drivers are experienced and professional.
Can I book a transfer from Playa del Carmen or Riviera Maya back to Tulum Airport?
Yes, the service covers transfers both ways, including to the airport, making it easy to organize your entire journey.
This private transportation option offers a peaceful, reliable start or finish to your Tulum adventure, perfect for travelers who want to avoid hassle and travel in comfort.
More Private Tours in Tulum
- Private Transfer from Tulum Airport (One-Way)
- Tulum Photoshoot – Private Professional Fashion Photographer
- Tulum: Get a private guide to show you the Mayan Ruins
- Private Transfer Tulum to Chichen Itza with Flexible Stops
- Private transportation to/from Tulum Airport (TQO)
- Private Vacation Photoshoot in Tulum
More Tour Reviews in Tulum
- Punta Laguna Tour: Spider Monkey Reserve, cenote, canoe
- Tulum: Mezcal Tasting and 5-Course Dinner
- Tulum Full Day Tour with Taak Bi Ha Cenote and Sacred Cenote
- Tulum Photoshoot – Escultura Ven a la Luz Photographer
- Tulum: Pottery Workshop at Lola’s Pots
- Chichen Itza, Cenote, Tequila and Valladolid Tour from Tulum
Not for you? Here's more nearby things to do in Tulum we have reviewed
- Punta Laguna Tour: Spider Monkey Reserve, cenote, canoe
- Tulum: Mezcal Tasting and 5-Course Dinner
- Tulum Full Day Tour with Taak Bi Ha Cenote and Sacred Cenote
- Tulum Photoshoot – Escultura Ven a la Luz Photographer
- Chichen Itza, Cenote, Tequila and Valladolid Tour from Tulum
- Mayan Adventure at Chichen Itza with Cenote Ikkil and Suytun
- Private Transfer from Tulum Airport (One-Way)
- Chichén Itzá, Cenote Chichikan , Valladolid Experience from Tulum
- Tulum Archaeological Zone and Jaguar Park With Transfer and Lunch
- Tulum: Zenote Siente with Gastronomic Package & Transfers
- Cenote Suytun and Ikkil with Guided Chichen Itza Tour from Tulum
- Tulum Photoshoot – Private Professional Fashion Photographer
