Planning a trip from Cancun to Tulum? If you’re looking for an easy, budget-friendly way to get there without the fuss of public buses or the expense of private cars, shared shuttles offered by YAMEVI TRAVEL could be just what you need. This service promises convenience, comfort, and reliable transportation—valuable ingredients for a smooth start to your vacation.
What makes this shuttle stand out? First, it features flight tracking and a meet-and-greet service that eliminates confusion at the airport. Second, the vehicles are described as clean, air-conditioned, and comfortable, making the roughly two-hour drive more pleasant than a cramped bus or a costly private transfer. But it’s not perfect: some reviews mention wait times or delays, so patience may be needed if your flight is delayed or if you’re on a tight schedule. This service is best suited for travelers who value a cost-effective, hassle-free transfer and are flexible enough to accommodate some variability.
Key Points

- Affordable and convenient transfer option from Cancun to Tulum
- Meet-and-greet service with flight tracking for minimal wait times
- Comfortable, air-conditioned vehicles that make long drives more pleasant
- Shared transport with other travelers, reducing costs but increasing variability
- Available from 8 am to 5 pm, with round-trip options for ease
- Good for travelers prioritizing value, ease, and reliable coordination
The Itinerary and How It Feels

Once your flight lands at Cancun International Airport, the process is designed to be straightforward. After clearing customs and immigration, follow signs toward the tour operator area, where a YAMEVI TRAVEL staff member will be waiting with a sign bearing your name. This personal touch helps you avoid the confusion that can come with arriving in a bustling airport—an aspect travelers consistently praise.
From there, you’ll be led to the shuttle vehicle, which typically accommodates up to 51 travelers in total. The shared nature of the ride means you’ll be traveling with other passengers heading in the same direction. While some reviews note delays or waiting times of up to 30 minutes or more, the staff’s flight-tracking system aims to keep waiting minimal. Several travelers have praised the punctuality and professionalism of drivers, noting that “the van was on time and clean,” and that the staff was “prompt and polite.”
The drive itself takes approximately 2 hours, depending on traffic and stops. The vehicles are described as comfortable and equipped with air conditioning, essential for the sometimes muggy weather. During this ride, passengers might find the scenery interesting—brilliant coastal views and lush landscapes that are typical for the Yucatan region.
You can also read our reviews of more tours and experiences in Cancun
What You Can Expect at Each Stage
At the Airport: You’ll find staff waiting in the designated area, holding your name on a sign—a simple yet effective way to start your trip stress-free. Several reviews mention how well-organized and communicative the staff are, making newcomers feel confident about their transfer. If your flight is delayed, the staff’s flight tracking helps them adjust accordingly, which some travelers appreciate.
During the Ride: Once aboard, you’ll likely enjoy a smooth, climate-controlled journey. The vehicles are described as clean and well-maintained, with some reviews mentioning good music and helpful drivers. The ride’s length gives you time to relax, perhaps enjoy the scenery, or even chat with fellow travelers. The group size is manageable, often just a few people, which adds a touch of personal service.
Drop-off at Your Hotel: The service provides hotel-to-airport transfers if you opt for round-trip booking. Drivers aim to drop you as close as possible to your accommodation, making the last leg of your journey straightforward. Some reviews mention drivers being accommodating when travelers need to stop for refreshments or change plans, a plus for those who value flexibility.
The Pros and Cons in Detail

Pros:
- Cost-Effective: At $93 per person one-way, the price is competitive considering private transfers can be pricier. Several reviews emphasize the “great value” for the comfort and convenience provided.
- Reliable Meet-and-Greet: Knowing someone will be waiting for you with your name reduces stress after a long flight. Many travelers found this service dependable, with staff making sure they are taken directly to their hotel.
- Flight Tracking: This technology helps minimize unnecessary waiting—crucial during unpredictable flight delays.
- Comfortable Vehicles: Air conditioning, clean interiors, and professional drivers create a pleasant experience, especially after a long flight.
Cons:
- Potential Wait Times: Some reviews mention waiting up to 2 hours or delays in pickup, especially if flights are late or during busy times. Travelers with tight schedules or early morning/late evening flights should consider this.
- Shared Transport Variability: Traveling with several other passengers means stops at various hotels and possibly longer travel times. This can be frustrating if you’re pressed for time.
- Limited Operating Hours: The shuttle operates from 8 am to 5 pm, so if your flight arrives outside these hours, other arrangements are needed.
- No Bottled Water Included: Though this is a minor point, some travelers might prefer to have refreshment options during the drive.
What Do Travelers Say?

Reviews paint a generally positive picture, with a 4-star average rating and many praising the professionalism and friendliness of the staff. For example, one traveler remarked, “Friendly professional shuttle service from Cancun to Tulum!!” and appreciated the “air conditioning and clean vehicle.” Several travelers highlighted the promptness and good communication, emphasizing how helpful it was to see the driver waiting with a sign upon arrival.
On the flip side, a few reviews critique the experience—one mentioning a delay of 2 hours and feeling the price was too high for the wait, another describing a disorganized pickup. There’s also a report of a driver attempting to overcharge for an extra fee, though the company responded promptly, encouraging affected travelers to reach out with their booking reference.
The majority of feedback suggests that this shuttle service offers excellent value and reliable transportation—a solid choice if you’re flexible with timing and want a straightforward, hassle-free transfer.
Is This Service Right for You?

If you’re a traveler who values cost efficiency and reliability, and doesn’t mind sharing a vehicle with others, this shuttle could fit your needs perfectly. It’s especially well suited for those who have flexible schedules and want to avoid the chaos of hailing taxis or navigating public transport.
However, if you’re on a tight schedule, arriving very late, or concerned about delays, you might want to consider private transfers as a backup. Also, those seeking a more luxurious or private experience should look into private options—though they come at a higher cost.
Final Thoughts

This shared transportation service from Cancun Airport to Tulum offers a balance between affordability and comfort. The professional staff, flight tracking, and well-maintained vehicles earn it praise from many travelers, making it a practical choice for most vacationers. It’s especially attractive for those traveling in groups or looking for a reliable way to start their trip without breaking the bank.
While delays and waiting times are occasionally mentioned, the overall consensus is that you get what you pay for—a comfortable, coordinated, and friendly transfer that removes much of the airport stress. For travelers seeking value and ease, this shuttle service will likely serve you well.
Frequently Asked Questions

How early should I book the shuttle?
Most travelers book about 14 days in advance, as seats tend to fill up, especially during busy travel seasons.
What is included in the transfer?
The service includes meet-and-greet, one-way shared transportation, and luggage handling for one piece per person. Round-trip options are available for hotel to airport and vice versa.
What are the operating hours?
The shuttle runs from 8 am to 5 pm. Arrivals or departures outside these hours may require alternative arrangements.
Will I be waiting long at the airport?
The service guarantees a maximum wait time of about 30 minutes, but some reviews mention delays of up to two hours. Flight delays may impact wait times.
Are the vehicles comfortable?
Yes, travelers describe the vans as clean, air-conditioned, and well-maintained. Some also mention good music and helpful drivers.
Can I get a round trip?
Yes, if you select the round-trip option, transfers from hotel to airport are included, simplifying your travel logistics.
What if my flight is delayed or canceled?
The staff’s flight tracking aims to adjust for delays, but it’s advisable to inform the company of any changes as soon as possible. Contact details are provided for support.
To sum it up, if you’re after a cost-efficient, dependable, and straightforward way to get from Cancun to Tulum, this shuttle service offers a sound option. It’s best for travelers who appreciate reliable coordination, comfortable vehicles, and friendly staff—and who can handle some variability in wait times. Your journey begins smoothly, setting the tone for a memorable stay in this beautiful part of Mexico.
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