If you’re arriving in Melbourne and want a smooth start or finish to your trip, then a private chauffeur service like Starways Chauffeur might be exactly what you need. While I haven’t personally booked this service, reviews and detailed descriptions suggest it’s a dependable, customer-focused option ideal for travelers who value punctuality and personal attention. Whether you’re arriving on a tight schedule or simply prefer a hassle-free transfer, this company seems well-suited to make your Melbourne arrival or departure effortless.
What sets Starways Chauffeur apart? First, their attention to punctuality—multiple reviews mention early arrivals and on-time pickups. Second, their personalized meet-and-greet service, including inside-terminal meetups and hotel lobby greetings, adds a layer of comfort for nervous travelers or those unfamiliar with the airport. The possible downside? Since this is a private experience with limited group size, it may not be the most economical option if you’re traveling solo or on a tight budget, but for the quality and convenience, it’s a good value. This service is especially valuable for travelers who care about reliability and personal touch, like families, business travelers, or anyone landing late or early when timing matters most.
Key Points

- Reliable punctuality demonstrated in reviews; drivers often arrive early.
- Personalized meet-and-greet service inside terminals and hotels enhances comfort.
- Affordable flat-rate pricing around $96.83 per group for up to three people.
- Flexible booking options with a mobile ticket and booking confirmation.
- Experience since 2016 indicates local knowledge and consistent service.
- Good communication ensures travelers feel confident about their transfer.
If you’re looking for a stress-free start or finish to your Melbourne trip, a private chauffeur service like Starways Chauffeur offers a great mix of reliability, comfort, and personal care. What makes this service especially appealing is their focus on punctuality—something travelers consistently praise. One reviewer noted that they arrived early for a 4:30 AM pickup, which is critical when catching early flights or avoiding last-minute stress.
The company’s customized meet-and-greet inside the terminal is another strong point. Instead of wandering around looking for your driver, you’ll be greeted personally with a sign bearing your name. This small detail can make a big difference in easing travel fatigue, especially after a long flight. For hotel pickups, the driver meets you inside the hotel lobby, adding to the smooth, professional experience.
Pricing, at just under $97 per group (up to three passengers), offers solid value considering the convenience and level of service. Given that most travelers can participate, including those with children or extra baggage, the service appears flexible and accommodating.
What You Can Expect on the Day
Once your booking is finalized with all necessary details—such as flight number, number of bags, and passenger info—the process is straightforward. On the day of your pickup, your driver tracks your flight, waiting for your landing. When you arrive, they’re there inside the terminal, holding a sign with your name, ready to escort you to your vehicle.
If you’re staying in a hotel, instead of leaving the airport, your driver will meet you inside the hotel lobby. This approach minimizes stress, especially for visitors unfamiliar with Melbourne’s airport layout or those arriving late at night.
The fleet of vehicles typically includes comfortable private cars, suited for up to three passengers, which means you’ll enjoy a private, quiet ride tailored to your needs. The duration of the service varies from just a few minutes to around two hours, depending on your specific booking—be it a quick transfer or a longer, city-to-airport ride.
You can also read our reviews of more tours and experiences in Melbourne
Real Travelers’ Experiences: What the Reviews Say

Two recent reviews highlight the consistency and professionalism of Starways Chauffeur. Judy_C praised the company for their dependability, mentioning they were early for a 4:30 AM pickup. Her comment, “Dependable company—we had a 4:30AM pickup and they were early,” underscores the punctuality that’s crucial for early flights. She also appreciated the excellent communication, noting that Viator’s updates kept her at ease.
Peter_M echoed this sentiment, describing the service as “good car service”. He appreciated the timeliness, noting the driver was on time with a sign at the agreed spot. While there was a minor inconvenience—having to walk a bit to where the driver could park—he found the drive itself smooth and the driver friendly. His mention of receiving advice on what to do in town suggests that the driver’s local knowledge is an added bonus.
One of the key benefits highlighted across reviews is the trustworthiness of the service. Knowing that your driver is tracking your flight and is ready inside the terminal adds peace of mind, especially during early morning or late-night arrivals.
Additional Details: Booking and Cancellation

Booking is simple, requiring all essential information upfront: first and last name, contact details, flight info, number of passengers and bags, and any children under 7. Once booked, your driver is scheduled to meet you according to your flight landing time. Confirmation is immediate, and you receive a mobile ticket for easy access.
The cancellation policy is generous—free cancellation up to 24 hours in advance, giving you flexibility if your plans change unexpectedly. After this window, cancellations are non-refundable, so it’s best to finalize your details early.
Practical Considerations

This service is especially suitable if you value personalized service over generic shuttle options. Its near public transportation location makes it accessible, and the private nature ensures your group isn’t mixed with strangers. The price point is reasonable for private, door-to-door transport in Melbourne, considering the convenience and peace of mind it offers.
Keep in mind that the service caters to most travelers, including those with children or special needs, but limited to groups of up to three for the stated price. Larger groups or families might need to book multiple vehicles or inquire about additional options.
This private chauffeur service in Melbourne is a solid choice for travelers who prioritize reliability, punctuality, and personal attention. It’s especially ideal for early or late flights, families with children, business travelers needing a professional image, or visitors unfamiliar with Melbourne’s airport layout. If you’re seeking a stress-free, seamless transfer, then Starways Chauffeur delivers on that promise.
It may not be the best fit if you’re traveling solo on a tight budget or prefer group shuttles, but for those valuing comfort and dependability, this service offers excellent value. The fact that they’ve been operating since 2016 and receive consistent high ratings indicates a trustworthy reputation.
How do I finalize my booking?
You need to provide essential details such as your name, contact info, flight number, number of passengers, bags, and children under 7. Once all are submitted, your booking is confirmed and a driver is allocated.
What happens if my flight is delayed?
Your driver tracks your flight, so they will wait for your landing. They’ll meet you inside the terminal with a sign, regardless of slight delays.
Where does the driver meet you for airport pickups?
Inside the terminal, with a sign bearing your name, making it easy to find your driver after a long flight.
Is the service private?
Yes, this is a private experience, only your group participates, ensuring privacy and personalized attention.
What is the price and what does it include?
It costs around $96.83 per group (up to 3 people). This includes private transportation, meet-and-greet service, and personalized pickup.
Can I cancel if my plans change?
Yes, cancellation is free up to 24 hours before the scheduled pickup. After that, no refunds are available.
How long does the transfer usually take?
The duration can be from 1 minute to 2 hours, depending on your specific booking and destination.
Is the service suitable for families?
Yes, especially if traveling with children under 7, since the service can accommodate them and offers direct, comfortable transport.
What kind of vehicles are used?
While not specifically detailed, the service typically provides private cars suitable for up to three passengers, ensuring comfort and convenience.
For those arriving or departing Melbourne and seeking a reliable, personal, and hassle-free transfer, Starways Chauffeur offers a service that combines punctuality, professionalism, and good communication. Its personal meet-and-greet approach makes it ideal for travelers who want to start or end their trip smoothly, especially if arriving late or departing early.
Though not the cheapest option, the value of peace of mind and personalized attention makes it worth considering. Whether you’re a business traveler, family, or someone who simply hates waiting around, this service could be your best travel companion in Melbourne.
If you prefer a stress-free, professional transfer that respects your time and comforts, then Starways Chauffeur deserves a spot on your list of Melbourne transportation options.
More Airport Transfers in Melbourne
You can also read our reviews of more tours and experiences in Melbourne
More Private Drivers in Melbourne
- Melbourne Luxury EV Airport Transfer
- Melbourne Airport MEL private transfer to Mel cbd-suburbs
- Private Transfer from Melbourne hotels to Melbourne Cruise Port
- Melbourne CBD to MEL Airport Private Transfer 4 or more
- Melbourne Airport Transfer | Door-to-Door Service
- Melbourne Airport (MEL) to Melbourne hotels – Arrival Private Transfer
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