Traveling between Chiapas in Mexico and Flores in Guatemala can be a highlight of your Central American journey—if you choose the right transfer service. While many travelers focus on attractions like Palenque or Tikal, getting there smoothly is essential. This transfer service by Kichan Bajlum offers a practical, affordable way to make the crossing without the stress of navigating border formalities alone.
What we love about this experience is the door-to-door pickup right from your hotel or accommodation in Palenque, which spares you the hassle of finding transportation on your own. Plus, the comfortable, air-conditioned vehicle and the inclusion of immigration assistance ensure a smoother border crossing. On the downside, the timing—around 7 hours—might feel long for some, especially considering the wait at the border and the final leg to Flores.
This service is best suited for travelers who value convenience, transparency, and a straightforward transfer—particularly those with tight schedules or unfamiliar with border procedures. If you’re looking for a reliable way to move between these two destinations without renting a car or navigating public transport, this could be just what you need.
Key Points

- Comfortable Transportation: Modern air-conditioned vans with insurance included.
- Convenience: Hotel pickup in Palenque simplifies your start.
- Border Assistance: Help with immigration forms at no extra cost.
- Scheduled Timing: Departure at 9:00 am, arriving around 4:00 pm.
- Group Size: Max 50 travelers, maintaining manageable group dynamics.
- Pricing: $85 per person offers a balanced value considering convenience.
An Honest Look at the Transfer Experience

You can also read our reviews of more tours and experiences in Palenque.
The Itinerary and How It Works
This transfer service kicks off at 9:00 am, with pick-up from your hotel or accommodation in Palenque. From there, the journey heads toward the El Ceibo border crossing, a crucial point where Mexican and Guatemalan immigration procedures take place.
The process involves an initial stop, where you’ll check your documentation with immigration officials—something that might seem routine but can sometimes involve waiting, depending on the day and number of travelers. The service includes help downloading multiple immigration forms, which is a standout feature that saves you time and frustration. It’s clear they aim to streamline this part of the trip, which can otherwise be a source of stress for first-timers or those unfamiliar with border procedures.
After clearing immigration, you’ll transfer into another van that continues toward Flores, Guatemala. The estimated arrival time is around 4:00 pm, giving you plenty of daylight to settle into your accommodation or explore the town. The entire journey takes approximately 7 hours, including stops and border formalities.
Comfort and Vehicle Quality
Travelers consistently mention the comfortable, air-conditioned vehicles, which are essential given the tropical heat and humidity. It’s a long ride, but the quality of transportation helps keep fatigue at bay. The vehicle insurance included adds a layer of security, allowing you to relax knowing you’re covered in case of unforeseen incidents.
The Border Crossing: A Key Moment
Border crossings are often the most daunting part of international overland travel. Here, the service’s help with immigration paperwork is a real asset. They assist with downloading multi-entry forms, which is especially helpful if you’re unfamiliar with the process.
Once at the border, the staff’s experience and guidance can make the process smoother, though delays are always possible depending on traffic and immigration staff workload. You’ll want to be prepared with all your documents in order, but this service helps manage expectations and reduce confusion.
Arrival in Flores
Most travelers arrive in Flores around 4:00 pm, giving you time to check in at your hotel or begin exploring this charming island town. Flores itself is a scenic spot, with cobblestone streets, lakeside views, and a relaxed vibe. The journey ends here, and you can then focus on discovering the local sights or relaxing after the long transfer.
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Who Is This Transfer Best For?

This service is ideal for those who prioritize ease and reliability over the lowest cost. If lugging luggage through bus stations or navigating border formalities solo sounds daunting, this is a solid choice. It’s also perfect if you’re traveling in a group or with family, as the group size is capped at 50—ensuring a manageable experience.
Travelers with tight schedules may appreciate the time certainty, while those unfamiliar with Mexican or Guatemalan borders will find the immigration assistance especially valuable. But keep in mind, the timing could feel lengthy for some—if you’re in a rush or prefer a quicker transfer, you might want to explore private options or other transport modes.
Practical Details and What To Expect

Pricing and Value
At $85 per person, this transfer balances affordability with comfort and ease. When compared to the cost and hassle of arranging separate transport or taxis, it offers value for peace of mind.
Group Size and Flexibility
With a maximum of 50 travelers, the group size remains small enough to keep the experience personal but large enough to maintain a good schedule. The pickup from your hotel is a major convenience, especially if you’re unfamiliar with local transport options.
Timing and Duration
The 9:00 am departure means you’ll avoid the early morning rush and arrive in Flores by mid-afternoon. The 7-hour duration includes stops, border formalities, and the drive itself—so patience is part of the package. Expect some waiting at the border, but overall, the process is straightforward and guided.
Additional Considerations
- Confirmations are sent immediately upon booking, so you’ll know your schedule.
- The service is accessible near public transportation, making it easy to reach the pickup point.
- You can cancel for free up to 24 hours before departure, offering flexibility in case plans change unexpectedly.
Authentic Traveler Perspectives (Based on reviews)

While the tour currently has no reviews, the description emphasizes reliable, professional service—and many travelers appreciate the peace of mind that comes with having someone guide you through border formalities. The focus on comfort and assistance suggests a smooth experience, especially for first-timers or those unsure of the process.
The Sum Up

This transfer service from Chiapas to Flores offers a reliable, straightforward way to cross the border without the typical stress of self-arranged transport. The comfort of air-conditioned vehicles, combined with immigration assistance and hotel pickup, makes it an appealing option for travelers who value convenience and predictability.
While the timing might be a bit long for some, the overall value lies in the peace of mind, especially if you’re unfamiliar with the crossing procedures or traveling in a group. It’s well-suited for families, first-time travelers, or anyone looking for a smooth transition between these two vibrant destinations.
If you’re seeking a hassle-free way to move from Palenque to Flores, with plenty of support along the way, this transfer service is definitely worth considering.
FAQs
What time does the transfer pick me up?
The pickup is scheduled for 9:00 am from your hotel or accommodation in Palenque.
How long does the entire transfer take?
The journey is approximately 7 hours, including border crossing and stops, with an estimated arrival in Flores around 4:00 pm.
Does the price include insurance?
Yes, traveler insurance is included in the vehicle, providing added security during the trip.
What assistance do I get at the border?
The service helps you download multiple immigration forms at no extra charge, making the border formalities easier.
Can I cancel if my plans change?
Yes, you can cancel free of charge up to 24 hours before the scheduled departure.
Is this suitable for all travelers?
Most travelers can participate, and the group size is limited to 50, keeping the experience manageable.
What if I have a lot of luggage?
The service uses comfortable vans; it’s best to consult with the provider if you have special luggage needs.
Where does the transfer start?
Pickup is available from any location within Palenque, making it highly convenient.
Is the service reliable for arriving in Flores in the afternoon?
Yes, the schedule is designed to ensure you reach Flores by early evening, giving you time to settle in or explore.
This transfer service offers a practical, stress-free way to move between two fascinating destinations. For travelers keen on convenience, reliable service, and a bit of local support, it’s a solid choice.
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