The Xel Ha & Tulum All Inclusive tour offers an enticing adventure in Playa del Carmen, Mexico. With a stellar 4.7-star rating, the tour provides a comprehensive experience that includes transportation, entrance fees, snorkel gear, and meals. Suitable for ages 8 and up, the tour showcases stunning natural beauty and well-organized activities, while also emphasizing ethical wildlife interactions. Whether you’re seeking an immersive cultural experience or a day of relaxation, this all-inclusive offering may just be the perfect fit for your next getaway.
Key Points
- This all-inclusive tour offers transportation, entrance fees, snorkel equipment, and meals for a visit to the Xel-Ha Park and Tulum archaeological site in Riviera Maya, Mexico.
- The tour has a maximum capacity of 99 travelers, providing a personalized experience, and is recommended for ages 8 and up with child pricing for ages 5-11.
- Pickup and transportation are limited to centrally located hotels in Riviera Maya/Playa del Carmen, with an extra fee for travelers from different areas.
- The tour requires moderate physical fitness and is not recommended for individuals with certain medical conditions or those who cannot swim unaided.
- Customers have reported positive experiences with the cleanliness of facilities and the friendliness of the staff, though some have raised ethical concerns about dolphin captivity.
Overview and Rating
The Xel Ha & Tulum All Inclusive is a highly-rated tour option, earning a 4.7 out of 5-star rating from 21 reviews.
It’s recommended by 90% of travelers and located in Playa del Carmen, Mexico.
This tour provides transportation from/to centrally located hotels, entrance fees, snorkel equipment, and various inclusions like alcoholic beverages, lunch, and breakfast.
Pickup points are available, but an extra fee applies for different areas.
Participants must meet certain requirements, such as moderate physical fitness and age/size limitations.
With French language availability on select days and a maximum of 99 travelers per tour, this all-inclusive experience offers a flexible and inclusive way to explore Xel Ha and Tulum.
You can also read our reviews of more tours and experiences in Playa del Carmen.
Inclusions
This all-inclusive tour includes transportation from and to centrally located hotels in Riviera Maya/Playa del Carmen.
Entrance fees and a guide are provided, along with snorkel equipment and insurance. The package covers alcoholic beverages, lunch, and breakfast. Tips and additional services are available.
While pickup points are available, transportation is included only from centrally located hotels. An extra fee applies for pickups from different areas, so it’s important to provide complete hotel or cruise details at booking for confirmation.
Meeting and Pickup Details
Pickup points are available for this tour, though transportation is included only from centrally located hotels in the Riviera Maya/Playa del Carmen area.
Travelers from different areas will need to pay an extra fee. It’s important to provide complete hotel or cruise details at booking for confirmation.
To ensure a smooth experience:
- Confirm your hotel/cruise details during booking to ensure appropriate pickup.
- Be prepared to pay extra if your pickup location is outside the central area.
- Arrive at the designated pickup point on time to avoid delays.
The tour has a maximum capacity of 99 travelers, so early booking is recommended.
Participant Requirements
Participants must possess a moderate level of physical fitness to partake in this activity.
The tour isn’t recommended for those with back problems, pregnant women, or individuals with respiratory/heart issues. Participants must be able to swim without assistance and have a maximum weight of 300 lbs (135 kg), a waist size of 43 inches (110 cm), and a leg size of 27 inches (70 cm).
The minimum recommended age is 8 years, with a child price for ages 5-11. The tour isn’t wheelchair accessible, but infant seats are available.
Additional Information
Along With the standard offerings, the tour provides French language services on Mondays, Wednesdays, and Fridays for those who prefer that option.
Prescription snorkel masks are also available upon request. The tour has a maximum capacity of 99 travelers, ensuring a more personalized experience.
Plus, the tour offers:
- Free cancellation up to 24 hours before the experience starts, providing flexibility.
- Lowest Price Guarantee, ensuring customers get the best value.
- Flexible payment options, making it easier to plan and budget for the tour.
Tour Highlights
The Xel Ha & Tulum All Inclusive tour offers a well-rounded experience, providing transportation from centrally located hotels in the Riviera Maya/Playa del Carmen area.
Entrance fees and a guide are included, along with snorkel equipment and insurance. Travelers will enjoy alcoholic beverages, lunch, and breakfast as part of the all-inclusive package.
While the tour isn’t wheelchair-accessible, infant seats are available. Participants must have moderate physical fitness and be able to swim without assistance.
The tour is recommended for ages 8 and up, with a child price for 5-11 years old. French language is available on select days, and prescription snorkel masks can be requested.
The maximum group size is 99 travelers.
Customer Reviews
Summarizing the customer reviews, travelers have largely praised the Xel Ha & Tulum All Inclusive tour, citing positive experiences, the cleanliness of the facilities, and the friendliness of the staff.
However, some travelers have expressed criticism regarding the captivity of dolphins at the site.
The reviews highlight three key points:
-
The tour provides a well-organized and enjoyable experience, with ample inclusions and a smooth logistics.
-
The facilities are well-maintained and clean, contributing to an overall positive impression.
-
The staff is described as friendly and helpful, further enhancing the tour experience.
While the majority of reviews are positive, the ethical concerns regarding the treatment of dolphins are noted and should be considered by prospective travelers.
Frequently Asked Questions
Is the Tour Suitable for Visitors With Disabilities?
The tour is not wheelchair accessible, but it does provide infant seats. It’s also not recommended for travelers with back problems, respiratory/heart issues, or pregnant women due to the moderate physical fitness required.
Can I Bring My Own Snorkel Equipment?
No, visitors cannot bring their own snorkel equipment. The tour provides all necessary snorkel gear and insurance as part of the inclusions. Prescription masks are available upon request, but guests must use the provided equipment.
What Are the Dress Code and Clothing Recommendations?
The tour operator recommends wearing lightweight, quick-drying clothing that can get wet. Comfortable, closed-toe shoes or water shoes are also advised. Swimsuits should be worn under clothing for the water activities.
Are There Any Restrictions on the Type of Food Served?
The tour includes alcoholic beverages, lunch, and breakfast. There don’t appear to be any specific restrictions on the type of food served. Participants should inform the tour operator of any dietary requirements or allergies prior to the tour.
Are There Any Extra Fees or Hidden Costs Associated With the Tour?
There may be extra fees for pickups from areas outside the centrally located hotels. Travelers should provide complete hotel or cruise details at booking to confirm any additional charges. Otherwise, the tour includes most activities and services.
The Sum Up
The Xel Ha & Tulum All Inclusive tour provides an exceptional adventure in Playa del Carmen, Mexico. With a stellar rating, comprehensive inclusions, and a focus on ethical wildlife interactions, it’s an ideal choice for travelers seeking a hassle-free day of natural beauty and well-organized activities. Whether you’re 8 or older, this tour offers an unforgettable experience that’s worth considering.
More Tour Reviews in Playa del Carmen
Not for you? Here's more nearby things to do in Playa del Carmen we have reviewed
- Bike and Buggy Excursion to Cenote Maya With Atypical Meal
- Akumal ,turtles and Gopro
- Chichen Itza Tour Options With Cenote Swim From Playa Del Carmen
- 4 to 7 Day Beach Cruiser Rental (Up to 7 Days, Includes Ulock)
- Cenotes Casa Tortugas Tour
- Shared ATV, Zipline, and Cenote Adventure From Playa Del Carmen
- Coba & Zipline, Rappel and Cenote Snorkeling
- Chichen Itza
- Try Dive in Cozumel Island
- Cancun Airport Departure Transfer From Playa Paraiso, Playa Del Carmen, Playacar
- Private or Small-Group Temazcal Maya Ritual From Playa Del Carmen
- Tulum & Jungle Adventure Private Tour