Xenotes (Riviera Maya)

Xenotes in Riviera Maya offers visitors an unforgettable opportunity to explore the stunning cenotes of the Yucatan Peninsula. Located just outside Playa del Carmen, this must-visit attraction features a range of thrilling activities like snorkeling and swimming. Guests can expect top-notch amenities and a focus on environmental preservation, all within a well-organized and family-friendly setting. With rave reviews from previous visitors, Xenotes promises an experience suitable for adventurers of all ages. Those seeking to uncover the natural wonders of this remarkable region won’t want to miss what this attraction has in store.

Key Points

• Xenotes is a popular attraction in Playa del Carmen, Riviera Maya, known for its exploration of stunning natural cenotes, or sinkholes, through activities like snorkeling and swimming.
• The tour provides snorkeling gear, snacks, and beverages, with access to facilities like toilets, dressing rooms, and towels, ensuring a comfortable and convenient experience.
• Transportation from designated locations is offered, though it may incur additional charges, and the tour strictly adheres to schedules, requiring timely participation.
• Participants must meet certain physical fitness and safety requirements, such as minimum height and weight, and are required to wear water shoes and avoid makeup and repellents.
• Xenotes emphasizes environmental preservation, with visitors being required to shower before entering each cenote and follow marked paths to minimize disturbance to the local ecosystem.

Overview and Location

Xenotes, located in the stunning Riviera Maya region of Mexico, offers visitors an immersive exploration of the area’s natural wonders.

This adventure-filled experience is situated in Playa del Carmen, a vibrant coastal town known for its pristine beaches and rich cultural heritage.

With 7 impressive reviews and a 5.0 rating, Xenotes has firmly established itself as a must-visit attraction for travelers seeking to discover the breathtaking cenotes, or natural sinkholes, that dot the Yucatan Peninsula.

Whether you’re looking to snorkel, swim, or simply marvel at the natural beauty, Xenotes provides a truly exceptional and unforgettable experience.

Included Experiences

The Xenotes experience offers visitors an array of included activities and amenities to enhance their adventure.

Guests can enjoy snorkeling gear, snacks and seasonal fruit, bottled water and soda, coffee and/or tea, and even chocolate shampoo. Alcoholic beverages are also provided, along with access to toilets, dressing rooms, and towels.

The tour also includes transportation from certain departure points, though additional charges may apply based on passenger count or late arrivals.

To ensure safety and environmental preservation, guests must adhere to specific requirements, such as wearing water shoes, avoiding makeup and chemical repellents, and staying on marked paths.

Transportation and Meeting Details

Pickup schedules for the Xenotes experience begin as early as 7 AM, with transportation included from certain departure points. Additional charges may apply based on passenger count or late arrivals.

The Ticket Redemption Point is located at Xenotes Oasis Maya by Xcaret. Guests must arrive at the designated pickup location on time, as the tour operates on a tight schedule.

Transportation isn’t wheelchair accessible, and it’s recommended that travelers with back problems, pregnancy, or serious medical conditions avoid this activity.

Activity Requirements

To participate in the Xenotes experience, guests must meet certain activity requirements. These include:

1. Maintaining a moderate level of physical fitness, as the activities can be moderately strenuous.

2. Meeting the minimum height requirement of 1.4 meters for certain activities.

3. Weighing at least 40 kilograms to ensure the safety of guests during the aquatic activities.

Plus, all participants must wear a mandatory life vest during the aquatic activities.

The Xenotes experience isn’t recommended for travelers with back problems, pregnancy, or serious medical conditions.

Children as young as 6 years old are welcome to join, making it a family-friendly adventure.

Environmental Considerations

Average temperatures in the Riviera Maya region typically range from 24 to 26 degrees Celsius, making it a comfortable environment for the Xenotes experience.

Visitors are encouraged to wear water shoes and bring a change of clothes to fully enjoy the activities. To protect the delicate ecosystem, the use of makeup, perfumes, and chemical repellents isn’t allowed.

Guests must shower before entering each cenote, and they must stay on the marked paths to avoid disturbing the local flora and fauna.

These environmental considerations ensure the sustainability of the Xenotes tour while providing a safe and enjoyable experience for all participants.

Booking Information

The Xenotes tour accommodates a maximum of 15 travelers per group, ensuring an intimate and personalized experience.

The tour price starts from $135.00 per person, making it an affordable way to explore the stunning Riviera Maya cenotes.

Booking the Xenotes tour offers several benefits:

1. Free cancellation and unlimited rescheduling up to 24 hours before the experience starts, providing flexibility.
2. The "Reserve now and pay later" option allows guests to secure their spot without an immediate payment.
3. The tour is suitable for travelers aged 6 and up, with a minimum height and weight requirement for certain activities.

Visitor Reviews

Visitors consistently praise the Xenotes tour, with 7 reviews across Viator and Tripadvisor awarding it a perfect 5.0 rating.

Reviewers highlight the stunning natural beauty of the cenotes and the well-organized tour. They appreciate the inclusion of snorkeling equipment, snacks, and refreshments, as well as the professional and knowledgeable guides.

Many comment on the unique experience of exploring the different types of cenotes and the opportunity to learn about the local environment. Guests also note the tour’s suitability for a range of ages and fitness levels.

Frequently Asked Questions

What Is the Staff-To-Guest Ratio During the Tour?

The tour has a maximum of 15 travelers per group, though the staff-to-guest ratio is not explicitly stated. This suggests a relatively small group size with personalized attention from the tour guides.

Are There Any Group Size Discounts Available?

Yes, Xenotes offers group discounts. According to the booking information, the maximum group size is 15 travelers, so larger groups may be able to take advantage of discounted pricing per person.

Can Guests Bring Their Own Snacks and Drinks?

No, guests cannot bring their own snacks and drinks. The tour includes bottled water, soda, coffee/tea, and seasonal fruit. Alcoholic beverages are also provided as part of the inclusions.

Are There Any Restrictions on Photography or Videography?

Guests can take photos and videos during the Xenotes tour, but they’re asked to avoid using makeup, perfumes, or chemical repellents to protect the delicate cenote environments. Proper care should be taken to stay on marked paths and respect the natural surroundings.

Can Guests Extend Their Tour Time for an Additional Fee?

Guests cannot extend the tour time for an additional fee. The tour duration is fixed, and the schedule must be adhered to for the safety and enjoyment of all participants.

The Sum Up

Xenotes in Riviera Maya offers a must-visit adventure exploring stunning cenotes. Guests enjoy included amenities like snorkeling gear and snacks, with a focus on safety and comfort. The experience is suitable for all ages and promises a well-organized, family-friendly experience with a perfect 5.0 rating from visitors. Environmental preservation is emphasized, making it an ideal choice for those seeking an unforgettable cenote adventure.