Our review of the Cenotes Casa Tortuga tour highlights a well-priced, authentic adventure into some of the most captivating underground water features in the Riviera Maya. While we haven’t personally taken this exact tour, its reputation and detailed description suggest it offers a genuine glimpse into the region’s natural beauty and geological wonder.
What makes this experience particularly appealing are two standout features: the variety of cenotes you visit—each with its own character—and the knowledgeable guides who bring the scenery to life. On the flip side, potential travelers should note that transportation isn’t included, and there’s a mandatory buffet fee, which adds to the overall cost.
This tour is perfect for nature lovers, adventure seekers, and those wanting a peaceful escape to the outdoors without the hassle of arranging multiple visits. Families, couples, or solo travelers who enjoy swimming, learning about natural formations, and exploring in a small-group setting will find it especially rewarding.
Key Points

- Affordable price at $15, including entrance and guided exploration
- Four diverse cenotes offering different visual and geological features
- Expert guides provide insightful commentary on ecology and geology
- Serene environment ideal for disconnecting from crowds and tech
- Limited group size enhances the personal experience
- Includes a delicious buffet lunch for a full day of adventure
First Impressions and What’s Included

Starting at the scenic Casa Tortuga location in Tulum, the tour kicks off with a warm greeting from friendly guides. They’ll brief you on safety and cenote etiquette, essential for making the most of your adventure. A key benefit here is the personalized attention—the group size is capped at 20 travelers, which means you won’t be lost in a crowd.
For just $15 per person, your ticket covers access to four different cenotes, a guided tour in both English and Spanish, life jackets, and restroom facilities. The tour lasts around five hours, making it a good choice for a half-day activity. Keep in mind, transportation isn’t included, so you’ll need to arrange your own way to the meeting point, or check if your hotel can assist.
The buffet lunch, included in the price, is a noteworthy perk, especially after a few hours of swimming and exploration. The $500 MXN (roughly $25 USD) fee for the meal and operational costs might seem extra, but it’s a small price for a full-fledged experience that combines adventure and relaxation.
You can also read our reviews of more tours and experiences in Tulum
The Journey Through Four Unique Cenotes

1. Open and Semi-Open Cenotes
The first cenote offers open-water swimming with beautiful sunlight filtering through the surrounding trees. Here, you’ll be able to soak in the natural beauty and get a feel for how these formations have shaped the landscape. The clear waters invite leisurely swimming, with chances to spot local fish or even a turtle if luck is on your side.
2. Cave Cenotes with Stalactites and Stalagmites
Next, your guide will take you into a more mysterious cave-style cenote, where stalactites hang from the ceiling and stalagmites rise from the floor. These formations create an almost otherworldly atmosphere. We loved the way the guide explained how these natural features have developed over thousands of years, adding context to the visual spectacle.
3. The Variety and Its Value
Each cenote offers something different—whether it’s the play of light and shadow, the rock formations, or the peaceful environment. The diversity keeps the experience fresh and engaging, especially since some are more cave-like, while others are more open. This variety is a significant part of what makes the tour worthwhile; it’s not just a swim, but a visual journey through different geological settings.
Guide Expertise and Authentic Learning

One of the biggest highlights, according to reviews, is the knowledgeable guides. We loved the way they shared insights about the local ecosystem, the geological processes that formed the cenotes, and the importance of preservation efforts. This isn’t just a swimming trip; it’s an educational experience that adds depth to your appreciation of these natural wonders.
A reviewer shared, “Tour guide is very professional,” and others noted that the guides made the environment both fun and informative. Their bilingual skills ensure everyone can follow along and ask questions, making it accessible for a broad range of travelers.
The Swimming Experience: Serenity & Spectacle

The crystal-clear waters are perfect for swimming, snorkeling, or simply lounging on the rocks. The environment is far from the busy tourist crowds, offering a peaceful retreat. Many visitors, including MariePierre, who called it an “amazing adventure with my family,” appreciated the tranquil ambiance and the chance to relax amid stunning scenery.
Swimming in these waters is refreshing, with the calm environment making it suitable even for less experienced swimmers. Spotting small fish or friendly turtles adds a layer of enjoyment that sticks with visitors long after.
Practicalities and Logistics

Meeting Point & Timing
Start your adventure at the Casa Tortuga Tulum location, easily accessible and near public transportation options. Tours run daily from 9 am to 3 pm, giving flexibility for planning your day. The five-hour duration includes travel time, exploration, and lunch.
Cost & Value
While the $15 entry fee is quite reasonable, remember the mandatory MX$500 buffet fee. When combined, the total cost remains a good value for the experience offered—four different cenotes, guided commentary, and a delicious meal. For many travelers, this offers more than just a swim; it’s a full immersion into natural beauty with educational perks.
Group Size & Atmosphere
With a maximum of 20 travelers, the group size encourages interaction and personalized attention. Travelers have noted the guides’ professionalism and friendly approach, making the experience comfortable and engaging, whether you’re traveling solo, as a couple, or with family.
Review Summary and Additional Insights

The single review available praises the “beautiful place” and the “lot of fun with two adult kids,” highlighting that families or groups of friends will enjoy the camaraderie and the stunning scenery. The delicious meal also stands out as a pleasant surprise, providing a satisfying end to the morning or afternoon.
Cancellation Flexibility
The tour offers free cancellation up to 24 hours in advance, which is ideal if your plans are uncertain. Just be aware that cancellations within 24 hours are non-refundable, so it’s best to book with some confidence.
Who Will Love This Tour?

This activity is best suited for those who want a relaxed, scenic experience without the need for strenuous exertion. It appeals to travelers who enjoy water activities, nature photography, or simply soaking in natural beauty. Given the emphasis on guides and environment, it’s especially good for families, nature enthusiasts, or adventure travelers looking for a peaceful but engaging outing.
In the end, Cenotes Casa Tortuga provides fantastic value for money with four distinctly beautiful cenotes, guided commentary, and a peaceful swimming environment—all for a reasonable price. It’s a perfect half-day escape that combines learning, adventure, and relaxation in Tulum’s lush landscape.
While the transportation costs are separate, the tour’s small-group atmosphere, expert guides, and diversity of cenotes make it a compelling choice for those exploring the Riviera Maya. If you’re looking for a genuine, authentic experience that showcases the natural wonders of the region beyond the bustling beaches or archaeological sites, this tour ticks many boxes.
FAQs

Is transportation included in the price?
No, transportation is not included. You will need to arrange your own transfer to the meeting point in Tulum or check if your hotel can help.
What should I bring?
Bring your swimsuit, towel, sunscreen, and a change of clothes. The tour provides life jackets and facilities are available at the site.
How long does the tour last?
The experience lasts approximately five hours, including exploration, swimming, and the buffet lunch.
Can I cancel if my plans change?
Yes, you can cancel for free up to 24 hours before the tour starts, receiving a full refund.
Is this suitable for children or non-swimmers?
While not explicitly limited, the tour involves swimming in cenotes. The peaceful environment and life jackets make it suitable for most swimmers, but non-swimmers should assess their comfort level.
Are the guides bilingual?
Yes, guides speak both English and Spanish, ensuring clear communication for all participants.
What makes each cenote different?
Each cenote offers a unique experience—some are open and light-filled, others are cave-like with stalactites—providing a varied visual and geological journey.
This comprehensive review aims to give you a clear picture of what to expect from Cenotes Casa Tortuga. Whether you’re after stunning scenery, educational insights, or a peaceful swim, this tour offers a memorable taste of Tulum’s natural wonders—at a price that’s hard to beat.
More Tickets in Tulum
- Cenotes Casa Tortuga Guide Tour with Ticket
- Ruins in Tulum Walking Tour with Audioguide (no ticket)
- Cenotes Suytun & Valladolid, Private Round Trip and Tickets
- Entrance tickets to swim in 4 Cenotes in Casa Tortuga Park
- Tulum Ruins, Private Round Transportation and Tickets
- Tulum: Tulum Tower Entrance Ticket
More Tour Reviews in Tulum
Not for you? Here's more nearby things to do in Tulum we have reviewed
- Cenotes Casa Tortuga Admission Ticket
- Tulum: Ven a la Luz, Temple, Cenote and Downtown Tour
- Private Tulum Ruins Tour and ATV Adventure From Tulum
- Private Monkey Sanctuary Trails with Zipline Canoe and Cenote
- Chichen Itza Cenote Saamal and Valladolid Day from Tulum ABP
- Tulum: Private VIP Tour with Cavern.
- Tulum Stand-Up Paddleboard Tour
- Guided tour of 4 cenotes at Casa Tortugas with transportation and buffet
- Tulum: Highlights Tour with Cenote & Jungle Village. German Tour Guide.
- Private Transfer Tulum to Chiquila Holbox with Flexible Stops
- Tulum: Street Art and Gallery Tour
- Tulum Private Driver for a Day – Up to 8 hours
