Chena Hot Spring Day Trip

The Chena Hot Springs Day Trip from Amazing Aurora Tour offers a chance to unwind in the natural hot springs of Fairbanks, Alaska. At $190 per person, the tour includes round-trip transportation and access to the springs. While the Ice Museum visit costs extra, this flexible trip promises a memorable experience. With a small group size, travelers can look forward to an intimate outing. But what makes this tour stand out, and is it worth the price tag? Let’s take a closer look.

Key Points

• Chena Hot Springs is located in Fairbanks, Alaska and offers a day trip tour provided by Amazing Aurora Tour.
• The day trip is priced at $190 per person and includes round-trip transportation in an air-conditioned vehicle.
• The tour has a maximum capacity of 14 travelers, providing an intimate experience.
• The tour includes admission to the hot springs, while the Ice Museum entry requires an additional $15 fee.
• The tour starts at 10:30 AM, and travelers are responsible for their own food and drinks.

Location and Provider

Chena Hot Springs is situated in Fairbanks, Alaska, a prime destination for visitors seeking natural wonders and outdoor adventures.

The day trip is provided by Amazing Aurora Tour, a reputable tour operator in the region. Priced from $190 per person, the tour offers a convenient round-trip transportation from your hotel to the hot springs in an air-conditioned vehicle.

With a maximum capacity of 14 travelers, the experience promises an intimate and personalized exploration of this geothermal wonder nestled in the heart of Alaska’s interior.

Guests can enjoy the warm, mineral-rich waters and enjoy the stunning natural surroundings.

Cost and Reviews

The day trip to Chena Hot Springs is priced from $190 per person, making it an investment for those seeking to experience this natural wonder.

Reviews of the tour are mixed, with a 3.3 out of 5 rating based on just 3 reviews, and no 5-star ratings.

While the hot springs experience is praised, some travelers have complained about communication issues, lack of clarity on inclusions, and a chaotic locker room experience.

The host acknowledges these concerns and has committed to improving communication to enhance the overall guest experience.

Tour Capacity and Inclusions

Although the Chena Hot Springs day trip has a maximum capacity of 14 travelers, the tour includes round-trip transportation from the hotel in an air-conditioned vehicle.

Admission to the hot springs is included, but the Ice Museum requires an additional $15 fee. The tour doesn’t provide food or drinks, and gratuities aren’t included.

Pickup is confirmed the day before, and the guide verifies names upon arrival. The tour starts at 10:30 AM and isn’t wheelchair accessible or suitable for those with serious medical conditions.

Free cancellation is available up to 24 hours before the experience.

Itinerary and Pickup

Upon arrival, the guide verifies the names of the travelers before they board the air-conditioned vehicle for the round-trip transportation from their hotel to Chena Hot Springs.

The tour includes admission to the hot springs but not the Ice Museum, which requires an additional $15 fee. Travelers are responsible for their own food and drinks, as well as gratuities.

The tour starts promptly at 10:30 AM, so it’s important to be ready for pickup. The experience isn’t suitable for those with serious medical conditions or wheelchair users.

Confirmation is provided at the time of booking.

Start Time and Accessibility

The Chena Hot Springs day trip starts promptly at 10:30 AM, so it’s crucial for travelers to be ready for pickup. Unfortunately, this tour is not wheelchair accessible and may not be suitable for individuals with serious medical conditions.

Accessibility Considerations	Chena Hot Springs Tour
Wheelchair Accessible	No
Suitable for Serious Medical Conditions	No
Physical Fitness Level Required	Moderate
Terrain/Facilities Evaluation	Hot Springs, Some Steps
Assistance Availability	Self-Guided

Travelers should consider their physical abilities and any special needs before booking this excursion to ensure a comfortable and enjoyable experience.

Cancellation Policy and Confirmation

Travelers can rest assured that the Chena Hot Springs day trip offers a flexible cancellation policy. Guests can cancel their reservation for a full refund up to 24 hours before the experience starts.

This policy provides peace of mind and allows for last-minute changes in plans. Upon booking, travelers will receive their confirmation details promptly. This includes the start time, meeting location, and any other essential information they’ll need for a smooth trip.

The host is committed to clear communication, so guests can feel confident their reservation is secure and they’re prepared for their Chena Hot Springs adventure.

Traveler Feedback

While the Chena Hot Springs day trip has received mostly positive reviews, some travelers have noted a few areas for improvement.

Guests have praised the hot springs experience and appreciated their guide, Michael.

However, there have been issues with communication, as some tours were reportedly only offered in Chinese.

Customers also expressed confusion about the availability of Ice Museum tickets, which aren’t included in the tour cost.

Plus, the locker room experience was described as chaotic, and some felt the overall price was too high given the inclusions.

The tour provider acknowledges these concerns and aims to enhance communication and guest experience.

Host Response and Improvements

To address the concerns raised by travelers, the tour provider has acknowledged the issues and committed to improving communication and enhancing the overall guest experience.

They’ve clarified that admission to the Chena Hot Springs is included in the tour cost, but Ice Museum tickets must be purchased separately in advance.

The host recognizes the need for better information sharing regarding included and optional activities.

Moving forward, they’ll focus on enhancing the locker room experience and providing clearer details on the tour’s inclusions to ensure a smooth and enjoyable visit for all.

Frequently Asked Questions

Are Towels and Swimsuits Provided at the Hot Springs?

Towels and swimsuits aren’t provided for the hot springs visit. Guests will need to bring their own or purchase them on-site. It’s recommended to pack comfortable clothes and towels to enjoy the hot springs fully.

Is There a Designated Time for the Hot Springs Visit?

The tour includes a designated time for the hot springs visit, typically around 1-2 hours. Guests can enjoy the relaxing thermal pools during this allocated time slot as part of the overall day trip experience.

Can We Bring Our Own Food and Drinks to the Hot Springs?

Guests are welcome to bring their own food and drinks to the hot springs. The tour does not provide any meals or refreshments, so packing a picnic lunch or snacks is recommended to enjoy during the hot springs visit.

Is There a Changing Room or Locker Facilities Available?

Yes, there are locker rooms and changing facilities available on-site at Chena Hot Springs. Guests can use these to store their belongings and get ready for their soak in the natural hot springs.

Are There Any Age or Health Restrictions for the Hot Springs?

The hot springs have some health and age restrictions. They’re not wheelchair accessible and may not be suitable for those with serious medical conditions. Visitors should check with the provider for full details before booking.

Sum Up

The Chena Hot Springs Day Trip is an excellent option for those seeking a relaxing and memorable experience in Fairbanks, Alaska. With round-trip transportation, intimate group size, and the opportunity to soak in natural hot springs, the tour provides great value. Travelers can enjoy the hot springs and explore the Ice Museum, while the flexible cancellation policy and commitment to communication ensure a hassle-free adventure.