When arriving in a tropical paradise like St. Lucia, the last thing you want is to spend precious vacation time waiting in long lines at immigration or battling for luggage retrieval. We’ve looked into a popular service aimed at smoothing out that initial airport chaos — the Fast Track (Expedited Arrival) & FREE Transfer offered at Hewanorra International Airport. This service promises to get you through those tedious lines swiftly, so you can start your holiday feeling relaxed and ready to explore.
What we really appreciate about this experience is how it lets you skip the airport queues — in many cases, it’s a game-changer for tight schedules or tired travelers. Plus, the door-to-door private transfer means you aren’t left hanging after a long flight; a friendly driver will be waiting for you as soon as you step off the plane.
However, it’s worth noting that not every review is perfect. Some travelers have shared less positive experiences, such as delays or confusion. So, this service probably suits travelers who prioritize convenience, value a smooth start to their trip, and are willing to pay a premium for speed and ease.
This kind of experience is best for first-time visitors eager to hit the ground running, honeymooners, or anyone with tight connections or limited time in St. Lucia. If you’re after a hassle-free arrival that sets the right tone for your holiday, this service is definitely worth considering.
Key Points

- Skip long lines: Get through immigration and customs quickly with a dedicated agent.
- Short wait time: The entire process typically takes about 10 to 20 minutes.
- Private transport: A driver waits for you in arrivals to deliver you comfortably to your hotel.
- Convenience for your first impression: Perfect for travelers wanting to start their vacation stress-free.
- Booking flexibility: Mobile tickets and group discounts make it easy to plan.
- Customer feedback is mixed: The majority praise the speed and guides, but a few report delays or issues with return service.
What This Service Offers and How It Works
Imagine stepping off your flight in Hewanorra International Airport and being greeted immediately by a friendly representative holding a sign with your name. This is the core of the Fast Track service. Instead of weaving through the usual lines, your agent escorts you straight to the front of the immigration queue, moving quickly through passport control, then on to customs. This is particularly appealing after a long flight when your energy is low and patience is thin.
In many reviews, travelers appreciated the personal escort — someone who takes care of your luggage, guides you through each step, and ensures you don’t do any heavy lifting. As one satisfied customer put it, “Alma met us with a huge smile and moved us quickly through passport control, making us one of the first at the luggage belt,” which highlights how this service can truly streamline the arrival process.
Once through customs, you’re led to your waiting private driver. From there, it’s a comfortable, direct ride to your hotel, with drivers often stopping to take photos or share local insights, adding a touch of personalized service to your journey.
You can also read our reviews of more tours and experiences in St Lucia
The Itinerary: What’s Included?
The core of this experience is simple: once you clear customs, your personal driver takes over. This is a one-way transfer to your resort or Airbnb, with transfers available to any hotel in St. Lucia. It’s straightforward and designed to get you from the airport to your accommodation in the shortest possible time — typically around 10 to 20 minutes.
What makes this stand out is the combination of the expedited entry and the private transfer, meaning you avoid the chaos of public taxis or shuttle buses. You’re in your own vehicle, often with cold beverages waiting, and you don’t have to worry about navigating unfamiliar roads or waiting for a group.
The Experience: Speed, Comfort, and Genuine Care

Travelers consistently report that the speed of this service is its biggest advantage. Multiple reviews mentioned how quickly they were able to get through immigration: “it only took about 15 minutes,” or “we breezed through customs in 3-5 minutes.” When your flight lands and you’re eager to start your vacation, this kind of efficiency makes a real difference.
The guides and drivers are frequently complimented for their friendliness and professionalism. One reviewer praised Vincent as “absolutely fantastic,” noting how he shared interesting facts about the island during the drive. Others appreciated the attention to detail, like drivers stopping for photos or offering cold drinks, which adds a welcoming touch after a long journey.
However, some reviews point out possible drawbacks. For example, a few travelers experienced delays or found that the return service didn’t meet expectations, especially when the return fast-track was not available due to airport policies. One traveler noted, “the arrival process was excellent, but the return wasn’t as smooth because no one was available at the airport.” It’s a reminder that while the arrival service is generally reliable, the return may be subject to airport procedures and booking specifics.
The Price: Is It Worth It?
Priced at $120 per person, this service isn’t cheap, but many users believe it provides good value for money, especially considering the time saved and the comfort gained. For travelers with tight schedules, connecting flights, or just those who prefer a hassle-free start, paying extra for this convenience can be well worth it.
In fact, several reviews called it “the best money spent on arrival,” citing how it allowed them to skip long lines and start their holiday immediately. For first-timers unfamiliar with the airport or those coming after overnight flights, this service offers peace of mind and a swift transition from plane to paradise.
Who Benefits Most?
This service is ideal for first-time visitors, honeymooners, or busy travelers who value a smooth, quick entry. If you’re arriving late or have limited time, skipping the long lines and being quickly whisked away to your hotel makes a tangible difference. It’s also perfect for large groups or families who want to avoid the hassle of multiple arrivals and waiting.
On the flip side, if your flight arrives during a very busy period when delays are common, you might encounter some wait times, as some reviews suggest. Also, travelers planning to return with the same service should verify the availability of fast-track options for departure.
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Practical Tips for Booking and Making the Most of It

- Book in advance: Secure your spot before arriving to avoid last-minute surprises.
- Provide flight details: The service requires your arrival info to coordinate pickup.
- Arrive prepared: Be ready to meet your agent quickly after disembarking.
- Tip your guide: Those who do often report even better service and warm interactions.
- Consider your timing: If arriving during peak hours with multiple flights, expect some possible delays, though most reviews are positive.
- Think about return logistics: Confirm whether the service includes return fast track, or plan for alternative arrangements if needed.
The Sum Up

For travelers who want to make their first moments in St. Lucia smooth and enjoyable, this Fast Track (Expedited Arrival) & Free Transfer offers an excellent way to skip the airport lines and start your vacation hassle-free. It’s especially useful if you’re arriving after a long flight, with tight schedules, or simply prefer comfort and efficiency over waiting.
The combination of speed, private transport, and friendly guides creates a welcoming first impression. While some reviews mention delays or issues with the return trip, the overall feedback suggests most users find this service to be a worthwhile investment for a stress-free start.
If you value comfort, time, and avoiding airport chaos, this service is a smart choice. It suits first-time visitors, honeymooners, or anyone who wants to turn a potentially hectic airport arrival into a calm, enjoyable beginning to their vacation.
FAQ

How long does the entire process usually take?
Most travelers report it takes about 10 to 20 minutes from disembarking the plane to stepping into your vehicle, depending on customs and immigration lines.
What is included in the price?
The fee covers fast-track immigration and customs, a dedicated escort, and a private transfer to your hotel or Airbnb in St. Lucia.
Can I book this service for my departure?
Yes, but some reviews indicate the return fast track may not be as reliable or available, especially if airport procedures have changed. Check with the provider about specific return options.
Is it suitable for groups or families?
Absolutely. The service is private, so it works well for groups, families, or honeymooners wanting a personalized experience.
What if my flight is delayed?
You should inform the provider as soon as possible. Most bookings require your flight info to coordinate pickup, but delays can sometimes affect the timing.
Are tips expected?
While not mandatory, tipping your guide or driver for excellent service is customary and appreciated.
Can I cancel if my plans change?
Yes, the service offers free cancellation up to 24 hours in advance. Refunds are processed if canceled within that window.
Is this service accessible for travelers with service animals?
Yes, service animals are allowed on this tour, making it suitable for travelers with disabilities or special needs.
In the end, the Fast Track arrival service in St. Lucia offers a blend of convenience, comfort, and time savings that can truly set the mood for a memorable vacation. Whether you’re eager to relax or need to catch a tight connection, it’s a smart way to start your island adventure on the right foot.
More Private Drivers in St Lucia
- St. Lucia Private Airport Transfer to Royalton Resort and Spa
- UVF Airport Transfer 2Way Trip
- Private Luxury Round-Trip Transfer: Hewanorra International Airport
- International Airport VIP Service(Expedited Arrival)& Free Transfer – No waiting
- One way Private Airport Transfer
- St. Lucia Private Airport Transfer
More Tour Reviews in St Lucia
Not for you? Here's more nearby things to do in St Lucia we have reviewed
- Land & Sea Adventure to Soufriere/Snorkelling/Mudbath/Lunch
- Horseback Riding Adventure Tour in St. Lucia
- Rum and Chocolate Tasting Tour
- St Lucia Catamaran Day Sailing and Sightseeing Tour
- Gros Piton Hiking Adventure
- St Lucia Airport to Sugar Beach Resort
- Private Chauffeur Driven Vehicle for the Day
- UVF Airport Transfer 2Way Trip
- Discover Saint Lucia
- Gros Piton Hike
- Bon Voyage – St. Lucia Tour
- Transportation To St. Lucia Zipline Adventure
