Shared Transfer Cancun Airport – Tulum

Traveling from Cancun Airport to Tulum can be a breeze with the shared transfer service. This cost-effective option provides air-conditioned vehicles and caters to those with strollers or wheelchairs. With convenient hotel pickup and drop-off, the transfer ensures a seamless journey. However, some travelers have reported mixed experiences, ranging from long wait times to communication issues. Despite these concerns, the service aims to deliver a reliable transfer, including all fees and taxes in the price. Whether you’re seeking a hassle-free start to your Tulum adventure or simply want to explore the transfer’s pros and cons, this service is worth considering.

Key Points

• Shared shuttle service providing convenient and affordable transportation from Cancun International Airport to hotels in the Tulum area.
• Mixed customer reviews, with praise for drivers but complaints about long wait times, disorganization, and safety concerns.
• Accessibility features available, including wheelchair-friendly vehicles, accommodations for strollers, and service animals permitted.
• Transparent pricing with all fees and taxes included, along with a lowest price guarantee and flexible cancellation policy.
• Door-to-door service with hotel pickup and drop-off, ensuring a seamless journey from Cancun Airport to Tulum.

Overview and Features

This shared shuttle transfer service provides a convenient and affordable way to travel from Cancun International Airport to the popular destination of Tulum.

With a rating of 3.3 from 116 reviews, it offers a range of benefits, including convenient booking, a guaranteed price, air-conditioned vehicles, and accessibility for strollers, wheelchairs, and service animals.

The service includes hotel pickup and drop-off at selected hotels in the Tulum area, as well as all fees and taxes.

Travelers can expect a shared vehicle for their journey, making it a cost-effective option for those looking to get from the airport to their Tulum accommodations.

Pickup and Drop-off Procedures

Upon arriving at Cancun International Airport, travelers will be met by uniformed staff from the shuttle service who will guide them through the pickup process. After clearing immigration and collecting their bags, guests should exit through the TOUR OPERATORS and AGENCIES exit, where the shuttle staff will be waiting with identification.

Pickup Details	Communication
Staff in uniform with identification will meet you at the airport.	Coming2 will inform you of the pick-up time based on your flight.
Proceed to immigration and baggage claim, then exit through the TOUR OPERATORS and AGENCIES exit.	Departure transfers need reconfirmation.

The shuttle service is only valid for hotels in the Tulum area, and travelers will be dropped off at their designated accommodations.

Accessibility and Participation

The shuttle service is wheelchair and stroller accessible, and service animals are allowed to accompany travelers. The transportation caters to a wide range of travelers, ensuring a comfortable and inclusive experience.

Some key accessibility features include:

1. Wheelchair-friendly vehicles with ample space and easy entry/exit.
2. Accommodations for strollers, allowing families to travel with young children.
3. Welcoming service animals, providing assistance to those who require it.

With these accessibility measures in place, most travelers can participate in the shared transfer service from Cancun Airport to Tulum. The company aims to make the journey seamless and accessible for individuals with various needs.

Customer Feedback and Experiences

Feedback from past travelers reflects a mixed experience with the shared transfer service from Cancun Airport to Tulum. Some customers praised the drivers, but many expressed dissatisfaction with the company’s communication and service reliability.

Common issues include long wait times at the airport, disorganization, and unexpected delays. Safety concerns have also been raised, with reports of reckless driving, lack of child safety measures, and poor communication regarding pick-up times.

Booking and Cancellation Policies

Although the shared transfer service from Cancun Airport to Tulum starts at $33 per person, the company offers a lowest price guarantee.

Booking confirmation is received within 48 hours, subject to availability.

Regarding cancellations, the company offers free cancellation up to 24 hours before the experience starts.

The key booking and cancellation policies are:

1. Starting price of $33 per person with a lowest price guarantee.
2. Free cancellation up to 24 hours before the experience.
3. Booking confirmation within 48 hours, subject to availability.

These policies provide flexibility and transparent pricing for travelers booking the shared transfer service from Cancun Airport to Tulum.

Service Inclusions and Benefits

This shared shuttle transfer from Cancun International Airport to Tulum offers several convenient features and benefits for travelers. The service boasts a 3.3 rating from 116 reviews, ensuring a reliable experience. Travelers can look forward to courteous pickup and drop-off at their hotel, as well as comfortable air-conditioned vehicles accommodating strollers, wheelchairs, and service animals. The fixed price and guaranteed booking eliminate uncertainty, while all fees and taxes are included in the cost.

Feature	Benefit
Hotel Pickup/Drop-off	Convenient door-to-door service
Air-Conditioned Vehicles	Comfortable travel experience
Wheelchair/Stroller Accessible	Accessible for all travelers
All Fees and Taxes Included	No hidden costs
Shared Vehicle	Cost-effective shuttle service

Traveler Ratings and Reviews

While the shared shuttle service from Cancun Airport to Tulum boasts a 3.3 rating from 116 reviews, many travelers have expressed dissatisfaction with the company’s communication and service reliability.

Common issues reported include:

1. Long wait times at the airport
2. Disorganization
3. Unexpected delays

Safety concerns have also been raised, with reports of reckless driving, lack of child safety measures, and poor communication regarding pick-up times.

While some travelers praised the drivers, the overall sentiment is mixed, highlighting the need for the company to improve its operations and customer service to provide a more reliable and enjoyable experience.

Frequently Asked Questions

What Is the Maximum Capacity per Shuttle?

The maximum capacity per shuttle is 999 travelers. According to the information provided, the service has a maximum of 999 travelers for each tour or activity.

Is Wi-Fi Available During the Transfer?

According to the provided information, the shuttle service does not mention offering Wi-Fi during the transfer. The details focus on other amenities like air conditioning, wheelchair accessibility, and hotel pickup/drop-off, but do not indicate the availability of in-vehicle Wi-Fi.

Can I Store My Luggage in the Shuttle?

Yes, passengers can store their luggage in the shuttle. The shared transfer service provides ample space to accommodate travelers’ belongings during the journey from the Cancun airport to their destination in Tulum.

Are There Any Stops or Detours Along the Way?

The shuttle service does not make any stops or detours along the way. It provides a direct transfer from Cancun Airport to the traveler’s hotel in Tulum. The service is designed to get passengers to their destination efficiently without unnecessary delays.

Can I Bring My Own Snacks and Drinks on the Shuttle?

Passengers are generally allowed to bring their own snacks and drinks on the shuttle. However, it’s best to check with the service provider for any specific policies or restrictions regarding outside food and beverages.

The Sum Up

The shared transfer from Cancun Airport to Tulum offers a reliable and cost-effective travel option for visitors. While some customers have experienced long wait times and communication issues, the service give you a seamless journey with hotel pickup and drop-off, air-conditioned vehicles, and accessibility for strollers and wheelchairs. The service includes all fees and taxes, making it a practical choice for travelers.