Discover a Secret River in the Middle of the Jungle: Rio Secreto Tour Review

If you’re planning a trip to Playa del Carmen or Cancun and crave a mix of adventure, natural beauty, and a touch of mystery, the Rio Secreto tour offers a unique way to experience the underground wonders of the Yucatán. While this tour gets mixed reviews, it remains a popular choice for travelers eager to see stunning rock formations and explore a hidden river system that feels like stepping into another world.
We’re drawn to this tour because of its focus on accessible caves, where you can snorkel, walk, and swim amid dramatic stalactites and stalagmites lit only by flashlight—an experience that’s both magical and memorable. Plus, the inclusion of round-trip transportation and a buffet lunch adds convenience and value, making it more than just a sightseeing jaunt.
However, it’s important to consider that some guests have noted issues like transportation communication and a modest overall rating of 3 out of 5. This suggests that while the experience can be very rewarding, it might not be perfect for everyone.
This tour is best suited for those who enjoy light adventure, natural wonders, and are comfortable with moderate physical activity. Families with children over ten, adventure seekers, and curious travelers looking to tick a truly unique experience off their list will find plenty to enjoy here.
Key Points
- Accessible Cave Experience: Walk, snorkel, and swim through one of the longest and most beautiful accessible caves in the Yucatán.
- Natural Crystal Formations: Marvel at stunning stalactites, stalagmites, and crystal-lit landscapes, visible only with flashlight-guided illumination.
- Convenient Logistics: Round-trip transfers from most Cancun hotels streamline the trip, with included transport, lockers, and changing rooms.
- Family-Friendly Adventure: The guide’s humor and informative commentary make it suitable for older children and teenagers.
- All-Inclusive Value: Buffet lunch with soft drinks and flavored waters helps relax and recharge after your underground journey.
- Limited Photos & Videos: Remember, capturing the scenery on your device costs extra, so plan to enjoy the moment in real life.
You can also read our reviews of more tours and experiences in Playa del Carmen
A Closer Look at the Rio Secreto Tour

Starting the Journey: From Playa del Carmen or Cancun
The tour begins with a pickup from your hotel, traveling comfortably in an air-conditioned vehicle. The drive itself is a good chance to get a preview of the lush landscape heading toward the underground marvels. The trip from Cancun or Playa del Carmen lasts around three hours, which is a reasonable duration considering the destination’s uniqueness.
Once you arrive, you’ll check in at the Rio Secreto facility, where the staff offers a warm welcome and initial explanations about what makes this underground river system so special. This is a good opportunity to ask questions and get acquainted with the safety procedures—important because you’ll be swimming and walking through natural rock formations.
Entering the Secret River: First Impressions
After check-in, a short ride in a combi (minibus) takes you to the entrance of the cave. That part is straightforward, but some travelers have mentioned needing clearer communication about pickup details, especially if you’re staying in Cancun. The site provides lockers and dressing rooms, essential for storing belongings and changing into the provided snorkeling gear and wetsuits.
The Cave Exploration: Walking, Snorkeling, and Swimming
The core of the experience is touring through the gallery of Rio Secreto. The guides lead you through drapes of stalactites and stalagmites that have taken thousands of years to form. The landscape is truly impressive, with natural crystal formations that dazzle in the limited flashlight light.
You’ll walk on rugged rock floors, sometimes swimming in designated sections of the underground river. The experience is designed to be accessible, so you don’t need to be an athlete, but a moderate level of fitness is recommended. As one reviewer mentioned, “My two teenage daughters and I booked this trip. The Rio Secreto experience was excellent. Our guide was very funny and informative and made the experience very enjoyable.”
Snorkeling here involves floating through clear waters that reveal the stunning formations beneath the surface. Because the caves are lit only by flashlights, the atmosphere is almost otherworldly—like exploring a secret world untouched by modern civilization.
Post-Adventure Relaxation: Buffet Lunch and Refreshments
After your underground adventure, you’ll be treated to a buffet lunch. The menu is usually hearty and includes soft drinks and flavored waters to help you cool off and refuel. This part of the experience is appreciated by travelers who want a relaxed end to their adventure, especially after the physical activity of swimming and walking in uneven terrain.
Returning to Your Hotel
The round-trip transfer service makes catching your ride back to Cancun or Playa del Carmen hassle-free. The tour ends back at the initial meeting point, with plenty of time to discuss your favorite moments and maybe buy some souvenirs.
Is It Worth the Price?

At $119 per person, this tour offers a package that combines transportation, guide services, equipment, and a meal. When compared to other attractions, it provides good value for those interested in natural caves and underground rivers, especially given the included amenities.
However, with a rating of only 3 out of 5 based on one review, it’s clear that not everyone finds it perfect. The main complaints involve logistical issues such as transportation communication and overall expectations. But the positive review highlights how a humorous and informative guide can turn the experience into a memorable family adventure.
What You Get for Your Money
- Convenience: Round-trip transportation from most Cancun hotels.
- Experience: Guided tour of one of the most beautiful accessible caves in the Yucatán.
- Activities: Walking, snorkeling, swimming amid dramatic natural formations.
- Food and Drink: Buffet lunch with soft drinks and flavored waters.
- Extras: Lockers, changing rooms, snorkeling equipment.
Considerations Before Booking
If you’re worried about physical limitations, this tour requires moderate fitness. If you’re traveling with very young children or have mobility issues, it might not be suitable. Also, since photos and videos cost extra, if capturing memories on your device is a priority, budget for those additional costs.
Who Will Love This Tour?

This experience is ideal for adventure-loving families with children over 10, curious travelers fascinated by natural rock formations, and those who enjoy gentle water activities. It’s also perfect for visitors looking for an authentic, memorable experience that takes them underground into the heart of the Yucatán.
Despite some logistical hiccups, many guests find the scenery and guide’s storytelling to be worth the effort. If you’re traveling to Cancun or Playa del Carmen and want something more than a typical beach day, Rio Secreto offers an intriguing glimpse into the underground world of Mexico’s jungle.
The Sum Up

The Rio Secreto tour offers a distinctive experience that combines natural beauty, adventure, and educational fun. Its highlight—the visually stunning formations illuminated subtly by flashlight—can be quite breathtaking. While the experience is generally accessible and family-friendly, it’s best suited to those with moderate physical fitness and an interest in geology or underground landscapes.
The included transportation and buffet lunch make it a convenient option, though travelers should be prepared for some organizational quirks. For the price, it provides a memorable encounter with one of the Yucatán’s most captivating underground sites, especially if you appreciate authentic, off-the-beaten-path adventures.
This tour stands out for its spectacular views and the sense of discovery it imparts. Whether you’re an adventure seeker or a curious family, Rio Secreto offers a chance to see a hidden world that few visitors get to experience firsthand.
FAQ

How long does the tour last?
The total experience is approximately four hours, including transportation, tour time, and lunch.
Is transportation included?
Yes, round-trip transfers from most Cancun hotels are part of the package.
What should I wear?
Comfortable clothing suitable for water activities, along with closed-toe shoes for walking in the cave. Wetsuits and snorkeling gear are provided.
Can children participate?
Yes, but they should be over 10 years old and have a moderate physical fitness level.
Are photos included?
No, photos and videos are available at an extra cost.
What is the cancellation policy?
You can cancel free of charge up to 24 hours before the tour for a full refund.
Is this tour suitable for people with mobility issues?
Moderate physical activity is required, so it may not be suitable for those with mobility challenges.
What’s the food like?
A buffet lunch with soft drinks and flavored waters is included, offering a good chance to relax after the underground exploration.
Will I see stunning views?
Absolutely—the formations and crystal-lit chambers are truly remarkable and worth the trip.
This tour offers a compelling look into Mexico’s underground marvels, perfect for curious travelers eager to add a little mystery and natural beauty to their itinerary.
More Buffet Experiences in Playa del Carmen
- Playa del Carmen Amazing Secret River with Buffet and Drinks
- Isla Contoy & Isla Mujeres All inclusive with Buffet & open Bar
- Chichen Itza, Yucatecan Buffet, Cenote Saamal and Valladolid
- Guided tour to Tulum & Cobá ruins + Cenote + Buffet + PDC
- Catamaran Tour to Isla Mujeres Snorkeling with Buffet and Open Bar
- Chichen Itza + Cenote Suytun and Ikkil + Buffet and more!
More Tour Reviews in Playa del Carmen
- Holbox Island Experience with Lunch
- Xcaret Park! Nightshow, Underground River & Transportation
- Full day pass in the best Beach Club in the Riviera Maya. Transport included
- Private Transfers to Cancun Airport, from Playa del Carmen
- Hard Rock Golf Club
- Snorkeling Experience Cozumel only from Playa del Carmen
Not for you? Here's more nearby things to do in Playa del Carmen we have reviewed
- Holbox Island Experience with Lunch
- Xcaret Park! Nightshow, Underground River & Transportation
- Full day pass in the best Beach Club in the Riviera Maya. Transport included
- Private Transfers to Cancun Airport, from Playa del Carmen
- Hard Rock Golf Club
- Snorkeling Experience Cozumel only from Playa del Carmen
- Adventure with ATV Rides, Zip Lines and Cenote at Tulum Jungle
- Puerto Aventuras Luxury Transportation From-To Cancun Airport
- Playa del Carmen: Mayan Jungle ATV, Cenote and Zip Line
- Turtle Sightseeing at Akumal & Underground Caves Tour
- Playa del Carmen Amazing Secret River with Buffet and Drinks
- Tulum Multun-Ha Cenote Coba and Paradise Beach Private Tour
