Comprehensive Review of the Transfer Private in Cancún y Riviera Maya
Traveling through Mexico’s Cancun and Riviera Maya region often begins or ends with a reliable transfer service — and this private transfer offered by Ohana Transfers is gaining quite a reputation. With a perfect 5.0 rating from 11 reviews, it seems many travelers find this service a smart choice for a smooth, comfortable start or finish to their vacation. Whether you’re headed to the beaches, ruins, or theme parks, this transfer promises convenience and peace of mind.
What sets this service apart? We’re impressed by the professional driver team that keeps safety and comfort front and center, and the personalized experience that allows your group to relax without sharing space with strangers. On the flip side, some might find that the start time at 12:00 am**—which likely indicates a 24-hour booking option rather than a strict schedule—might need clarification.
This transfer is ideally suited for families, adventurers, or any travelers who value a reliable, private ride over shared shuttle options. If you’re flying into or out of Cancun or Playa del Carmen and want a hassle-free way to get to your hotel or excursions, this service could be just what you need.
Key Points

- Private and personalized: Only your group participates, providing a relaxed, tailored experience.
- High safety standards: Equipped with GPS, speed limit controls, and insurance, ensuring peace of mind.
- Flexible meeting points and times: Starts at your convenience, with clear end points back at the original meeting location.
- Excellent reviews: Consistently top-rated with stellar feedback on professionalism and vehicle cleanliness.
- Value for price: At $90 per group (up to 8), offers competitive value considering comfort and safety.
- Ideal for various travelers: Perfect for families, groups, and those seeking a stress-free transfer.
In-Depth Look at the Private Transfer Experience

You can also read our reviews of more private tours in Playa del Carmen
Starting the Journey: Ease and Comfort from the Airport
Arriving in a new country can be overwhelming—long lines, unfamiliar languages, and a rush to find reliable transportation. This private transfer aims to take that weight off your shoulders. Once you land at Cancun or Playa del Carmen, your driver will be waiting, typically ready with a sign bearing your name, and they’re trained to make your transition as smooth as possible.
The vehicle is described as clean and spacious, which is great for those traveling with luggage or kids. One review highlights that the driver, Nestor, was on time, professional, and made the drive very smooth, emphasizing the importance of punctuality and professionalism in this service.
Vehicles and Safety Measures
Safety is a top priority here. The units are equipped with GPS and are monitored for speed limits, reducing the risk of reckless driving. Travelers can also rest assured that the service includes per-traveler insurance, providing an extra layer of protection that’s often overlooked in other transfer options.
This focus on safety and comfort means you won’t be crammed into an old or uncomfortable vehicle. Instead, expect a clean, spacious van suited for small groups up to eight people. Travelers consistently mention the vans are very clean—a small detail, but one that significantly enhances the overall experience.
The Route: From Airport to Excursion or Hotel
Whether you’re heading directly to your resort, a cenote tour, or an archaeological site, the transfer adapts to your schedule. The itinerary is flexible within the 1-hour approximate duration, making it a reliable way to start or end your day without stress.
Depending on your plans, your driver can recommend local sights or eateries—though the main goal is to get you there safely and comfortably. Since the service is private, you won’t be sharing space with strangers, giving you room to relax, chat, or simply enjoy the views.
The Experience: Personal Touches and Local Flavor
One review mentions that the driver even offered beverages, a small gesture that elevates the experience from a simple ride to a more hospitable service. It’s these details—friendly demeanor, punctuality, and clean vehicles—that make the difference.
Travelers have expressed feelings of complete safety during their trips, which is crucial especially when arriving late at night or after a long flight. The professionalism of the drivers helps reduce the usual stress of transportation, making this a top choice for first-time visitors unfamiliar with local taxis or shared shuttles.
You can also read our reviews of more tours and experiences in Playa del Carmen
- Contoy and Mujeres Islands Tour With Transfer Options
- Cancún Airport Transfer to Playa Del Carmen One Way
- Shared Transfer Cancun Airport – Playa Del Carmen
- Private Transfer From Playa Del Carmen to Cancun International Airport
- Private Transfer From Playa Del Carmen to Cancun Airport
- Parasailing in Playa Del Carmen With Transfer
Price and Value
At $90 for a group of up to 8 people, this service offers solid value. When you compare this to taxis or shared shuttles, the personalized service and luxury of a private vehicle justify the cost, especially for families or groups. Considering the safety features, vehicle quality, and the peace of mind from booking in advance, many travelers see this as an excellent investment in their trip.
Customer Feedback: What Travelers Say
The overwhelmingly positive reviews highlight timeliness, professionalism, and vehicle cleanliness. One reviewer states, “We felt completely safe the entire trip,” emphasizing peace of mind. Another mentions the “smooth drive,” which is essential after a long flight or early morning start.
The high rating (5.0/5) reflects a consistent experience across various travelers, who also appreciate the easy booking process, often done 16 days in advance—a good reminder to plan ahead for busy seasons.
Who Should Consider This Transfer?

This private transfer is best suited for travelers prioritizing safety and convenience. It’s particularly appealing for:
- Families with children needing space and comfort
- Groups wanting exclusivity and personalized attention
- Travelers arriving late at night or with tight schedules
- Those who prefer not to navigate unfamiliar taxi systems or shared shuttles
If you’re arriving in Cancun or Playa del Carmen for a short stay and want to start your trip on a relaxed note, this service offers the kind of reliability and comfort that makes travel less stressful.
Final Thoughts
For travelers looking to kick off or conclude their vacation in Mexico’s popular Riviera Maya, this private transfer hits many marks. It offers peace of mind, personalized service, and competitively priced comfort. The safety features and consistently high reviews suggest you’re in capable hands, making it an excellent choice for those who value a smooth start or finish to their trip.
While the $90 per group charge might seem a bit premium compared to shared shuttles, the added comfort, safety, and flexibility are well worth it. Whether you’re traveling with family, friends, or solo and want to avoid the hassle of unfamiliar transportation, this service makes your journey more enjoyable.
Is this a shared or private transfer?
This is a private transfer, meaning only your group will participate, offering a more relaxed and personalized experience.
What is the price for this service?
It costs $90 per group, accommodating up to 8 people, making it a good deal for small groups or families.
How do I know the driver will be on time?
The service is known for punctuality, with drivers typically arriving on time. Reviews specifically mention drivers being on time and professional.
Can I book this transfer for early or late hours?
Yes, the start time is listed as 12:00 am, indicating availability around the clock, but it’s recommended to confirm your specific pickup time during booking.
Are service animals allowed?
Yes, service animals are permitted, ensuring accessibility for travelers with disabilities.
Is this transfer suitable for most travelers?
Yes, the service states that most travelers can participate, making it accessible for a wide range of guests.
What safety features are included?
Vehicles are equipped with GPS, speed limit controls, and per-traveler insurance for added security.
How far in advance should I book?
Most travelers book about 16 days in advance, so planning ahead is wise, especially during peak seasons.
Does the transfer include a stop or sightseeing?
No, the primary focus is transportation. However, the driver can suggest local sights or eateries if asked.
What happens if I need to cancel?
You can cancel free of charge up to 24 hours before the scheduled trip for a full refund. Cancellations within 24 hours are not refundable.
To sum it up, this private transfer service is a dependable, comfort-oriented choice for anyone wanting to start or end their Riviera Maya trip without hassle. Its high safety standards, stellar reviews, and personal touch make it a smart investment for travelers seeking peace of mind and a smooth ride. Whether you’re traveling with family or a small group, it offers the perfect balance of value and reliability—making your Mexican vacation just a little more stress-free.
More Private Drivers in Playa del Carmen
- Private Transfer to Xcaret Park, Roundtrip from Playa del Carmen
- Cancun Airport to Playa del Carmen Roundtrip Private Transfer
- Private Transfer Cancun Airport to Nickelodeon Riviera.
- Cancun Airport: Private Transfer to/from Akumal Hotels
- Private Transfer From/To Cancun Airport and Sandos Playacar Beach
- Akumal to Cancún Airport (CUN) – Departure Private Transfer
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