The Comfort Suites Ontario Airport Convention Center offers a convenient location just a mile from the LA/Ontario International Airport, making it a great choice for air travelers.
The hotel’s rooms are praised for their spaciousness and cleanliness, and the staff is consistently excellent in providing service. Guests can take advantage of the complimentary airport shuttle, outdoor pool, fitness center, and business facilities.
One potential drawback is that the hotel cannot accommodate quarantine stays due to regulations.
However, the Comfort Suites is situated near the Ontario Convention Center and popular attractions like the Ontario Mills Mall, making it an ideal choice for those seeking accessibility and convenience in the Ontario area.
Good To Know
- Conveniently located within 1 mile of LA/Ontario International Airport and near the Ontario Convention Center and Citizens Business Bank Arena.
- Offers spacious and clean rooms, an outdoor heated pool, hot tub, and fitness center, as well as complimentary high-speed Wi-Fi and on-site parking.
- Receives positive guest reviews for excellent staff, service, and amenities, with an overall rating of 8.2 out of 784 reviews.
- Provides a complimentary airport shuttle service and is close to public transportation, making it an ideal base for air travelers.
- Serves a complimentary breakfast with a variety of hot and cold options, though with some inconsistencies in quality and selection noted by guests.
Hotel Overview and Location
The Comfort Suites Ontario Airport Convention Center is conveniently located just 1 mile from the LA/Ontario International Airport, providing a strategic base for air travelers.
The hotel is surrounded by a wealth of nearby attractions, including the Ontario Convention Center, Citizens Business Bank Arena, and the Ontario Mills Mall.
The location is also in close proximity to popular destinations like the Planes of Fame Air Museum, California Speedway, and Raging Waters water park.
With an excellent location rating of 8.8, this hotel offers guests easy access to a variety of entertainment and business options in the Ontario area.
Guest Experiences and Reviews
With an overall rating of 8.2 from 784 reviews, the Comfort Suites Ontario Airport Convention Center has garnered positive feedback from its guests.
Guests consistently praise the excellent staff and service, as well as the spacious and clean rooms. The hotel’s convenient location near the airport and various local attractions is also a significant draw.
While the breakfast options are generally well-received, some guests have noted inconsistencies. The hotel’s free amenities, including an airport shuttle service and Lyft alternatives when the shuttle is unavailable, are also appreciated.
Melissa, a front desk staff member, has received particular commendation from guests.
Amenities and Facilities
Complimentary amenities offered at the Comfort Suites Ontario Airport Convention Center include high-speed Wi-Fi, on-site parking, and a free airport shuttle service.
The hotel has an outdoor heated pool, hot tub, and a well-equipped fitness center for guests to enjoy.
Plus, the property features a business center and several meeting rooms that can accommodate up to 75 people, making it a suitable choice for business travelers.
Room amenities include 42-inch flat-screen TVs, microwaves, refrigerators, and coffee makers, with some rooms offering wet bars for added convenience.
Policies and Booking Information
Guests checking in at the Comfort Suites Ontario Airport Convention Center can do so starting from 3:00 PM, with check-out required by 11:00 AM. Cancellation policies vary by accommodation type, and a damage deposit of $100 is required upon arrival, which is refundable after inspection. The minimum check-in age is 18, and pets are not allowed. For group bookings of more than 5 rooms, different policies apply.
| Policies | Details |
|---|---|
| Cancellation | Varies by accommodation type |
| Damage Deposit | $100, refundable after inspection |
| Check-in Age | Minimum 18 years old |
| Pets | Not allowed |
| Group Bookings | Different policies for more than 5 rooms |
Health and Safety Measures
The Comfort Suites Ontario Airport Convention Center has implemented enhanced cleaning protocols in response to the COVID-19 pandemic. Guests must show a photo ID and credit card upon check-in, and special requests are subject to availability with additional charges.
The hotel is not available for quarantine stays due to COVID-19 regulations.
The hotel’s health and safety measures include:
- Increased frequency of cleaning and disinfecting in high-touch areas using approved cleaning products.
- Implementation of social distancing guidelines in common areas and guest rooms.
- Providing hand sanitizer stations throughout the property for guest use.
Nearby Attractions and Activities
Beyond the hotel’s comfortable accommodations, the Comfort Suites Ontario Airport Convention Center boasts a prime location near an array of renowned attractions and activities.
Just a short distance from the hotel, guests can explore the Ontario Convention Center, catch a game at the Citizens Business Bank Arena, or indulge in the thrill of auto racing at the Auto Club Speedway.
The Ontario Mills Mall, one of the largest outlet shopping destinations in California, is also conveniently located nearby.
For nature enthusiasts, the Planes of Fame Air Museum and the Claremont Colleges provide opportunities to learn and explore.
With so much to see and do, the Comfort Suites Ontario Airport Convention Center offers an ideal home base for discovering the best of the Ontario area.
Airport Shuttle and Transportation
A key convenience for travelers at the Comfort Suites Ontario Airport Convention Center is the complimentary airport shuttle service. The shuttle runs on a scheduled basis, providing convenient transportation to and from the LA/Ontario International Airport, located just 1 mile away.
Guests can also utilize alternative transportation options, such as:
- Lyft, which the hotel provides when the shuttle is unavailable.
- Nearby car rental agencies, catering to guests who prefer the flexibility of their own vehicle.
- Public transportation, with the hotel situated near bus routes and other transit options.
The hotel’s strategic location and diverse transportation choices make it an accessible and practical choice for air travelers.
Dining Options and Breakfast
Guests at the Comfort Suites Ontario Airport Convention Center can take advantage of the hotel’s complimentary breakfast service, which offers a variety of hot and cold options to start the day.
The breakfast menu typically includes scrambled eggs, sausage or bacon, waffles, cereal, yogurt, fresh fruit, and pastries. Coffee, tea, and juices are also available.
While the breakfast service receives generally positive reviews from guests, some have noted occasional inconsistencies in the quality and selection of the food items.
Frequently Asked Questions
Can I Store My Luggage Before Check-In or After Check-Out?
Most hotels allow guests to store their luggage before check-in or after check-out, often at no additional charge. This service is commonly offered as a convenience for travelers who arrive early or depart later than the standard check-in and check-out times.
Is There a Designated Smoking Area on the Property?
According to the hotel’s policies, smoking is not permitted on the property. There is no designated smoking area available for guests. The hotel enforces a strict non-smoking policy throughout the entire premises, including all indoor and outdoor spaces.
What Payment Methods Are Accepted at the Hotel?
The hotel accepts a variety of payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. Cash and debit cards may also be accepted, subject to the hotel’s policies and procedures.
Are There Any Discounts Available for Extended Stays?
For extended stays, some hotels offer discounted rates for guests staying multiple nights. However, the specific details on any discounts at this hotel are not provided in the available information. Guests would need to inquire directly with the hotel about any extended stay offers.
Can I Request a Specific Room Type or View?
Guests can request specific room types or views, though availability may be limited. Special requests are subject to hotel policies and may incur additional charges. It’s advisable to inquire about options and policies when booking.
Sum Up
After a long day of exploring the vibrant city of Ontario, we found the Comfort Suites Ontario Airport Convention Center to be a delightful oasis of comfort and convenience. Boasting an impressive location rating, this hotel caters to the needs of both leisure and business travelers with its range of thoughtful amenities.
The hotel’s close proximity to local attractions and the availability of an airport shuttle service make it an attractive option for those seeking a practical and well-equipped accommodation. With a focus on health and safety measures, the property strives to deliver a secure and enjoyable experience for all guests.
For those interested in booking a stay at the Comfort Suites Ontario Airport Convention Center, we recommend using the booking.com button below. This platform is our go-to choice for finding competitive prices and reliable accommodations.