In our review of The Chatwal, we found a swanky Art Deco retreat just a stone’s throw from Times Square.
This Hyatt gem wows with roomy, spotless digs and a staff that bends over backward to help. After pounding the New York pavement, you can soothe your muscles in the indoor pool or spa. The Lambs Club restaurant dishes up tasty American fare with a side of city views.
However, all this luxury comes at a price – The Chatwal isn’t for budget travelers.
Also, its Midtown location, while convenient, can be noisy and crowded.
This hotel is perfect for those who want to splurge on a special Big Apple getaway.
It’s ideal for theater buffs, shoppers, and anyone who likes to be in the thick of the action but retreat to plush comfort at day’s end.
Good To Know
- The Chatwal is an Art Deco hotel offering contemporary luxury and a prime NYC location, just steps from Times Square and Broadway theaters.
- Guests rate the hotel 8.3/10 overall, with staff friendliness receiving a high score of 9.1/10.
- Amenities include an indoor pool, fitness center, spa, complimentary WiFi, and personal butler service.
- The on-site restaurant, The Lambs Club, specializes in modern American cuisine with stunning city views.
- The hotel is pet-friendly and offers accessible features for guests with disabilities, ensuring a pleasant stay for all.
Hotel Overview and Location

The Chatwal, The Unbound Collection by Hyatt, embraces the charm of New York City with its stunning Art Deco design and contemporary luxury.
Nestled right in the heart of the action, this boutique hotel scores a remarkable 9.2 for location, making it a perfect base for exploring. Just a three-minute stroll gets you to the iconic Times Square, while Broadway theaters are only five minutes away.
For those craving a breath of fresh air, Central Park is a leisurely 17-minute walk.
The hotel’s vintage flair mixes seamlessly with modern comforts, creating a unique atmosphere that’s hard to resist.
With such an unbeatable location, guests can dive into the vibrant city life without missing a beat.
Guest Ratings and Feedback

How do guests feel about their stay at The Chatwal, The Unbound Collection by Hyatt? They’re pretty pleased, giving it an 8.3/10 rating.
Many rave about the friendly and helpful staff, who scored a remarkable 9.1/10. Cleanliness also gets high marks at 8.9/10, with guests appreciating the spacious, spotless rooms.
Comfort’s not far behind either, with an 8.8/10 rating. The hotel’s prime location near Times Square and Broadway theaters makes it a top choice for visitors.
However, some guests feel the value for money could improve, rating it at 7.6/10.
Amenities and Facilities
Enjoying a range of amenities and facilities, guests at The Chatwal, The Unbound Collection by Hyatt find themselves pampered in a lavish setting.
With an indoor swimming pool and a state-of-the-art fitness center, there’s plenty to keep everyone engaged. The spa and wellness center offers a perfect retreat for those seeking relaxation after a day in the bustling city.
Guests appreciate the complimentary WiFi and personal butler service, ensuring comfort and convenience throughout their stay.
Each room features 400-thread-count linens and a 42-inch flat-screen TV for that added touch of luxury.
Plus, those with vehicles can take advantage of private parking, making it an ideal spot for both leisure and business travelers.
Dining Experience
Guests can savor a delightful dining experience at The Lambs Club, the hotel’s on-site restaurant that combines modern American cuisine with stunning city views. With a vibrant atmosphere and a menu that tantalizes the taste buds, it’s a must-visit for both hotel guests and locals.
| Course | Signature Dish | Pairing Recommendation |
|---|---|---|
| Appetizer | Roasted Beet Salad | Sauvignon Blanc |
| Main Course | Herb-Crusted Lamb | Cabernet Sauvignon |
| Dessert | Chocolate Soufflé | Espresso or Port Wine |
The Lambs Club really captures the essence of New York dining, offering seasonal ingredients and creative presentations. No matter the occasion, this spot guarantees a memorable meal that delights every palate.
Booking Policies
When planning a stay at The Chatwal, it’s good to know the booking policies to ensure a smooth experience.
Check-in starts at 4 PM, giving guests plenty of time to arrive, while check-out is at noon, so there’s no rush to leave.
Cancellation and prepayment terms can vary depending on the accommodation type, so it’s wise to double-check those details when booking.
Families will be pleased to know that children of all ages are welcome, though charges may apply for guests aged 18 and older.
Plus, pet lovers can bring their furry friends along, just keep in mind there might be additional charges.
Understanding these policies can make the entire stay more enjoyable.
Additional Services Offered
After getting familiar with the booking policies, it’s time to explore the additional services that The Chatwal offers to enhance every guest’s experience. This boutique hotel goes above and beyond with a range of services designed to make stays as seamless as possible.
Here’s a quick look at what guests can enjoy:
| Service | Description |
|---|---|
| Concierge | Expert assistance for any inquiry |
| Luggage Storage | Safe storage for bags before check-in |
| Express Check-in/Check-out | Quick and hassle-free arrival/departure |
| Daily Housekeeping | Fresh linens and tidying up every day |
| Laundry Services | Convenient washing and ironing options |
With these offerings, The Chatwal ensures guests feel pampered and well taken care of during their stay.
Accessibility Features
At The Chatwal, accessibility features are thoughtfully designed to ensure every guest can enjoy a comfortable stay.
The hotel takes pride in offering an inclusive experience, making sure that everyone feels welcome.
Here’s a quick look at some key features:
-
Wheelchair Accessibility: All public areas and guest rooms are wheelchair accessible.
-
Auditory Guidance: The hotel provides auditory aids for those who need them, ensuring easy navigation.
-
Visual Aids: Clear signage and visual aids help guests with visual impairments.
-
Facilities for Disabled Guests: Accessible facilities are available, including bathrooms and dining areas.
With these features in place, The Chatwal proves it’s committed to providing a pleasant experience for all its visitors.
Nearby Attractions
Just steps away from The Chatwal, guests can dive into the vibrant energy of New York City, where a treasure trove of attractions awaits.
Just a three-minute stroll leads to the iconic Times Square, buzzing with lights and excitement. For theater lovers, the Broadway theaters are just five minutes away, ready to showcase world-class performances.
If guests fancy a bit of nature, Central Park is a pleasant 17-minute walk, perfect for a leisurely stroll or a quick picnic.
Plus, they can explore nearby landmarks like the Empire State Building and the Museum of Modern Art, all within easy reach.
With so much to see and do, the city truly comes alive right outside the hotel’s doors.
Frequently Asked Questions

What Unique Design Elements Are Featured in the Chatwal’s Interior?
The hotel has stunning Art Deco design, featuring bold colors, luxurious fabrics, and vintage furnishings. Guests admire the intricate details, from the grand chandeliers to the stylish lobby, creating a captivating and elegant atmosphere throughout.
Are There Any Special Events or Entertainment Options Nearby?
Nearby, visitors find a vibrant mix of Broadway shows, live music, and seasonal festivals. Local theaters and venues host exciting performances, ensuring there’s always something entertaining happening just a short walk away. It’s a lively scene!
Does the Chatwal Offer Any Loyalty Programs for Frequent Guests?
Many hotels offer loyalty programs for frequent guests, providing perks like room upgrades and discounts. These programs often reward guests for their loyalty, making stays more enjoyable and cost-effective over time. It’s worth checking!
What Are the Transportation Options Available From the Hotel?
Guests find plenty of transportation options nearby. They can easily hop on the subway, catch a taxi, or use rideshare services. Walking’s also great, especially with so many attractions just around the corner.
Is There a Dress Code for Dining at the Lambs Club?
At The Lambs Club, there’s a smart casual dress code. Guests are encouraged to dress nicely, but they don’t need to go overboard. It’s all about feeling comfortable while enjoying a great meal!
Sum Up
Nestled in the heart of the Big Apple, The Chatwal, The Unbound Collection by Hyatt offers a slice of luxury amid the bustling streets of New York City. This Art Deco gem stands out with its prime location, allowing visitors to easily explore the city’s iconic sights and sounds.
Step inside, and you’re transported to a world of opulence and comfort. The stunning amenities, from the inviting pool to the mouthwatering offerings at the Lambs Club, ensure that every moment of your stay is memorable. The staff’s attentive service adds an extra layer of polish to an already gleaming experience.
After a thorough review, it’s clear why guests sing praises about their time at The Chatwal. For those seeking to enjoy the NYC vibe without sacrificing style and comfort, this hotel hits all the right notes.
Ready to make your New York dreams a reality? The button below will whisk you away to Booking.com, a trusted platform we use and recommend for its competitive prices and hassle-free reservations. Go ahead, treat yourself to a stay at The Chatwal – your future self will thank you!
